ESG Themes:
Low
Moderate
High
Greenhouse gas 
emissions management
Responsible investments
Responsible sourcing
Climate risks and 
opportunities
Resource management, 
protection of the environment
Member experience 
and satisfaction
Economic benefits, 
partnerships and 
philanthropy
Responsible insurance 
products
Diversity, equity and inclusion
Talent attraction, engagement 
and retention
Creating value for 
our members and 
communities
Improving our social 
and environmental 
performance
Creating a standout 
and inclusive employee 
experience
IMPACT ON SOCIETY AND/OR ENVIRONMENT
Low
Moderate
High
IMPACT ON PROMUTUEL INSURANCE
Appendix 1
Our materiality analysis based on internal and external stakeholder engagement
2025 – CSR SUMMARY
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