Our CSR champions network initiatives • Purchasing from regional and provincial businesses • Reducing single-use items • Implementing a carpooling system for business travel • Making donations to several local organizations • Donating second-hand items Our training and awareness efforts: Inventing a common language In 2025, we strengthened our training and awareness efforts to equip our teams and governing bodies to address CSR and climate issues, including: • Rollout of Université Laval’s “Climate Change Action Plan: Let’s be clevers” training to all staff members as well as board members; • Development of a targeted training pathway for our staff, board members, senior management and managers (launched in 2025 and continuing in 2026); • Moderating a panel featuring professors from Université Laval’s Institute for Environment, Development and Society (EDS) to deepen understanding of climate issues and the role of insurance. Our momentum and visibility In 2025, our organization established a CSR champion network across Groupe Promutuel to accelerate the rollout of our CSR action plan. This network supports the implementation of initiatives, encourages the sharing of best practices and assesses the impact of internal actions. 2025 – CSR SUMMARY 62
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