4.1 REWARD POINTS

By meeting the eligibility requirements outlined herein, You will be able to earn reward points. The value of the points is based on the following conversion rate: 100 points = 1 Canadian dollar.

4.2 EARNING REWARD POINTS

Driving score
You will be assigned a driving score for every trip based on Your driving habits and behaviour detected by the APPI app.

APPI collects, analyzes, and uses the following Driving Data to calculate Your driving score: 

Your eligibility for the APPI program is subject to the conditions below.

3.1 ELIGIBLE PERSONS

To be eligible for the APPI program, You must meet all of the following requirements:

You expressly agree to these terms of use and You undertake to comply with them upon Your enrolment in the APPI program, i.e., when Your account is activated from the APPI app. These Terms apply for as long as You are enrolled in the APPI Program.

You are responsible at all times for Your use of the APPI application, including the protection of Your user password. 

For the purposes of these terms of use, capitalized terms have the meaning ascribed to them in the following definitions: 

“Promutuel Insurance”, “We”, “Us”, and “Our” refer to a member mutual insurance Company of Groupe Promutuel Fédération de sociétés mutuelles d’assurance générale.

If you have any technical problems while using the Client Space, please contact Promutuel Insurance by email, at [email protected] or by phone at 1-844-666-2746.

Our office hours are Monday to Friday, from 8 a.m. to 8 p.m., except on statutory holidays, and Saturday, from 8 a.m. to 4 p.m.

Promutuel Insurance offers no warranties regarding the use of the Client Space, which is provided as is. Promutuel Insurance cannot guarantee that the Client Space will be available or functional and cannot guarantee it will be free of errors, malwares, or other issues. Access to the Client Space or its functioning may be interrupted for security or technical reasons. Furthermore, Promutuel Insurance cannot be held liable for the content or the accuracy of information available in the Client Space, which is presumed to be accurate at the time it is put online.

Through your Client Space, you can easily access your insurance policy in its entirety. Some information available in your Client Space, including summaries of coverage purchased under the terms of an insurance policy, is presented for informational purposes only and is subject to the definitions, conditions, limitations, and exclusions detailed in your insurance policy.

By creating a Client Space account, you are choosing to access your insurance documents electronically and understand that Promutuel Insurance will no longer automatically send you a paper copy of those same documents. If you wish, you can contact us at any time to opt out of the online policy.

Promutuel Insurance reserves the right to terminate your access to your Client Space at any time or alter these terms of use for any reason whatsoever and without prior notice. You therefore undertake to consult these terms of use regularly because they may change from time to time and your use of the Client Space demonstrates your acceptance of all changes to these terms. You may also terminate your access to your Client Space by following the procedure laid down in this document.

The Client Space you have access to via the Promutuel Insurance website gives you online access to your insurance documents, provided you are a current Promutuel Insurance client and you adhere to these terms of use. Please note that earlier paper versions of your insurance documents will not be available in your Client Space. It is your responsibility to save a paper or digital copy of your insurance documents available on your Client Space for future reference.