10 home insurance questions you’ve always wanted to ask

Last updated on April 9th, 2019

Do you have questions about home insurance? Well we’ve got answers! Here are ten of the most commonly asked questions. Hopefully we’ve answered some of yours.

1-What does my home insurance cover?

Basic home insurance includes civil liability coverage. This protects you in the event that you’re held responsible for unintentional damage to a third party. It also covers your home and belongings against any risks specified in your insurance policy, such as:

  • Theft
  • Fire
  • Windstorms
  • Lightning
  • Hail
  • Fire, lightning, explosions
  • And more

There are also all-risk policies, but they always have exclusions. Be careful: not all policies and insurers provide the same coverage. When you take out home insurance, make sure you carefully read through the policy and go over your coverage with your representative.

Many different home insurance products are available, so your policy can be tailored to your needs whether you’re a tenant, owner or co-owner.

2-How do I determine the value of my home?

Insurers have guides to help you determine the replacement value of your home. That said, a professional assessment is always best. 

3-How do I determine the value of my belongings?

The best way to determine the real value of your belongings is to make an inventory:

  • Clothes
  • Furniture
  • Appliances
  • Electronics
  • Computers
  • Outdoor facilities and equipment
  • Sports gear
  • Books, disks, cassettes
  • Decorations
  • Jewellery
  • Tools
  • Kids’ toys
  • Other items of value

Don’t forget anything! Then determine how much it would cost to replace it all as of today. It’s important not to undervalue your belongings. Make sure the amount your insurer suggests is enough to cover everything.

4-Are my pool and hot tub covered?

Not automatically, not everywhere, and not for everything. The best approach is to tell your representative that you have a pool (aboveground or inground) or a hot tub. They’ll be able to tell you what’s included in your policy and what coverage can be added.

5-Is my shed covered?

It depends. Accessory structures such as sheds and detached garages are generally covered. If you think the coverage or insurance amount is not enough, tell your representative to see if it can be increased.

6-What other property should I have additional insurance for?

Again, it depends. Most insurance companies have coverage limits on items such as:

  • Lawn or garden tractors
  • Snowblowers
  • Boats, canoes, kayaks
  • Furs
  • Jewellery and watches
  • Stamp, coin, and card collections
  • Works of art
  • Software
  • Professional equipment

If you make a good inventory of your belongings and properly assess their value, you’ll be able to confirm with your insurer if basic coverage is enough or if you need more.

7-How can I lower my premium?

Is your insurance premium too high? Here are some tricks that may help you reduce it without affecting your coverage:

  • Shop around to see what other insurers have to offer.
  • Bundle your home and auto insurance with the same insurer.
  • Increase your deductible—just make sure you’ll be able to pay it if anything happens.
  • Have an central station alarm system installed.

Take steps to reduce the likelihood of a claim—and then tell your insurer. For example:

  • Have your chimney swept by a professional regularly.
  • Install water leak detectors and fire extinguishers.
  • Fence and lock your yard.
  • Upgrade or replace old equipment.
  • Install security locks and window gratings.

If your home is smoke-free, be sure to mention it. It can help. Have you paid off your mortgage? That also helps.

8-What’s a deductible?

The deductible is the amount you agree to cover in the event of a loss. Let’s say your home insurance has a $500 deductible. If your house is robbed and you make a $5,500 claim, you’ll pay $500 and your insurer will pay $5,000. You pay the deductible for every claim you make, no matter the amount.

9-Why do I have to update my insurance policy regularly?

Because your situation changes. Regularly updating it allows you to account for any changes in your life or your home, such as:

  • A new office or home-based business
  • A new spouse, roommate, or roomer
  • A transfer of ownership after a separation or divorce
  • A new companion animal
  • A new pool or hot tub
  • Renovations
  • Installation or removal of a security system
  • New furniture or belongings
  • A short-term rental
  • Any other significant change

Doing this ensures that:

  • You have the coverage you need
  • Your premium is as fair as possible
  • You won’t have any unpleasant surprises when making a claim
  • You have an up-to-date list of belongings

10-I work from home. Are my office equipment and work area covered?

No, whether you’re a hair dresser, daycare owner, massage therapist, graphic designer, or anything else. If you’re self-employed and working from home or you run a home-based business, your home insurance does not cover:

  • 100% of your office equipment
  • Civil liability for a self-employed worker or home office
  • Any loss of income in the event of a claim
  • Other business-related items

We recommend discussing this with your representative so they can adjust your home insurance policy to reflect your situation. They might have other types of insurance products.

We hope that answered your questions. If have any more, feel free to ask a Promutuel Insurance representative. Want to see how we can meet your home insurance needs? Request a quote.