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Promutuel Insurance Lanaudière: we insure you better.

We've been insuring people in Joliette for so long, we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!

Promutuel Insurance Lanaudière

$50,000 donated to two regional organizations

December 2021

Promutuel Insurance Lanaudière donated $50,000 to various organizations in the region to support them in their respective missions:

  • $25,000 to Moisson Lanaudière to help with its good works
  • $25,000 to Fondation Richelieu de Joliette, which will distribute the funds equally among the following organizations to help them with their good works:
    • La Manne quotidienne
    • Hébergement d’urgence Lanaudière
    • La Soupière Joliette-Lanaudière

Photo Moisson Lanaudière

From left to right: Bouthaina Méchichi, general manager of Promutuel Insurance Lanaudière; Céline Gauthier, acting general manager of Moisson Lanaudière; and Pierre Clermont, president of Promutuel Insurance Lanaudière

Photo Fondation Richelieu

De gauche à droite : Bouthaina Méchichi, directrice générale Promutuel Lanaudière; Jean-Paul Perreault, Président Fondation Richelieu de Joliette; Pierre Clermont, Président Promutuel Lanaudière.

A total of $10,000 in donations

June 2021

Promutuel Insurance Lanaudière is proud to partner with its loyal insured members who generously agreed to forego their COVID-19 car insurance rebates, thereby donating a total of $3,767.

In keeping with its cooperative values and ongoing commitment to solidarity, Promutuel Insurance Lanaudière has issued a $10,000 cheque to Joliette’s Fondation Richelieu, which will distribute $5,000 to the following two organizations:

  • La Manne Quotidienne
  • La Soupière Joliette-Lanaudière

Thanks to our members for being THERE!

Back-to-school scholarship

September 2020

Promutuel Insurance Lanaudière is proud to help people from the region pursue their dreams by giving them a helping hand with their studies. Sabrina Giroux and Amélie Beaulieu are the lucky winners of one of our two $500 scholarships.

When Sabrina accepted the scholarship, she said it would help pay for the dance classes her daughter has been dreaming about. We took advantage of this opportunity to open our doors to Sabrina and share with her a slice of our day-to-day. We hope we were able give her a taste of our passion for the insurance industry and mutualist values.

Amélie was delighted and told the Mutual’s general manager that she would put the scholarship towards her university tuition this semester. Awarding the scholarship provided a great opportunity to chat. Thank you for sharing with us, Amélie!

Photos, left to right:

First one :

Back: General manager Bouthaina Méchichi and winner Sabrina Giroux.

Front: Director of human resources Sandra Bruneau, director of finance Louise Continelli, and director of claims Sylvain Ricci.

Second one :

Back: General manager Bouthaina Méchichi and winner Amélie Beaulieu.

Front: Director of claims Sylvain Ricci, director of finance Louise Continelli, and director of human resources Sandra Bruneau.


June 2018

Promutuel Insurance Lanaudière is proud to debut a new program that rewards insured members who recommend Promutuel to a friend. For each person you refer who completes a quote, you’ll get $15.

And guess what? There’s no limit! Take advantage of this offer today and share it on your social media.

Proud to support the Northern Lanaudière Health Foundation

August 2017

Promutuel Insurance Lanaudière is proud to partner with “Give with your heart,” the Northern Launadière Health Foundation’s first-ever major fundraising campaign, which aims to raise $10 million over five years.

By 2021, we will contribute $50,000 to the foundation to support seven major projects, including acquiring endoscopy equipment, building a new care centre, creating new external consultation services in gynecology and ophthalmology at CHRDL, and improving and redeveloping the hemodialysis service.

This commitment is a reflection of our mutualist values and our sincere belief that community engagement has a very big and positive impact on people’s quality of life!

Promutuel Insurance Lanaudière goes all in on Les Fêtes gourmandes de Lanaudière

June 2018

Promutuel Insurance Lanaudière is partner with Les Fêtes gourmandes de Lanaudière.

This epic event brings together young and old to explore every corner of the food universe.

It features amazing cooking workshops with a host of professional chefs who are ready and willing to share secrets and introduce you to 100% made-in-Québec gourmet products.

Join us for Les Fêtes gourmandes de Lanaudière and experience a celebration of food you'll never forget! Go to : fetesgourmandes.cato find out more.

Come one, come all!

Regional engagement

May 2016

Promutuel Insurance Lanaudière stands up for the arts!

Promutuel Assurance Lanaudière

Promutuel Insurance Lanaudière's gift of $25,000 to the MAJ will go toward the art museum’s planned renovations. Promutuel Insurance is proud to among the businesses in the region that are helping make this bold project happen. It will be a turning point in the MAJ's history.


Pierre Clermont
Member of the audit committee
Dominique Leroux
Catherine Mailhot
Ethic committee member
Céline Lachapelle
Member of the ethics committee
Denis Lanoix
President and member of the audit committee
Diane Joly
Audit committee member
Gilles Lacroix
President and Member of the ethics committee

Management team

Bouthaina Méchichi
General Manager
Skander Khiari
Director of Operations - Personal insurance
Collette Guénette
Director of Operations - Business and Farm Insurance
Louise Continelli
Finance manager
Sandra Bruneau
HR Manager
Sylvain Ricci
Indemnification manager

Our other insurance products

In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.


Driven by the spirit of mutual support and collaboration, our mutual insurance association continues to stand out for the distinctive, local services we’ve been providing our insured members for years. Our mutualist values still guide the actions we take to secure the organization’s future and pursue our social mission in the communities we serve.

We are proud of the progress we have made in recent years and will continue to do everything in our power to achieve the objectives set out in our strategic plan. We ended 2021 with strong financial results, attributable in large part to the strategies and actions implemented to mitigate impacts of the frequency and severity of claims.

Read our 2021 annual report to learn more.

2020 Annual report

Our core mutualist values helped us navigate the challenges brought on by the COVID-19 pandemic in 2020. They sustained our desire to help our neighbours and communities and provide superior service to our insured members.

There is no doubt that the pandemic had a big impact on our results, but we are deeply proud that they also reflect our professionalism and drive. Please consult our annual report for more information.

2019 annual report

We worked hard in 2019 to make your mutual insurance association even more resilient and ensure continued growth in the face of industry-wide upheavals so that we could continue to be a proud mutual insurer in your community.

We invite you to read our annual report to see what we achieved in 2019.

2018 Annual Report

Throughout its history, Promutuel Insurance has always viewed change as an opportunity for growth, finding ways to adapt without ever losing sight of its core mission as a mutual insurance association. In 2018, we used that strength to keep moving forward and standing out from the competition in an industry that’s rapidly evolving.

To see the results, we invite you to take a look at our annual report.

2017 Annual Report

The purpose of insurance is to protect our most precious possessions and provide peace of mind. The numerous claims filed in 2017 were a stark reminder of our first and fundamental role as an insurer: being there for our insured members when they need us.

We encourage you to read our annual report for a look at last year’s highlights and financial results.


In 2016 we continued our efforts to provide an unparalleled client experience, in particular by increasing our digital presence and agility. Leveraging our clear vision and proven ability to adapt, we were able to succeed in a highly competitive landscape.

We invite you to consult our annual report, which summarizes our highlights and financial results from the past year.

About us

After several unsuccessful attempts, the mutual took root in Lanaudière for more than 100 years ago, 60 years after the movement started in Québec.  In 1912, the first mutual fire insurance company was founded that in Lanaudière. Compagnie mutuelle d’assurance contre le feu de Saint-Alexis eventually merged with four parish mutuals to form Société mutuelle d’assurance générale de Montcalm in 1985.

It, in turn, merged with the L’Achigan general mutual insurance association in 1987 to form the Lanaudière general mutual insurance association. In 1995 it changed its name to Promutuel Insurance Lanaudiere, general mutual insurance association.

Promutuel Insurance Lanaudière in numbers:

  • 29,967 insured-members who place their trust in us
  • A total of $52,494,000 in written premiums
  • $26,308,000 paid out in claims in 2021
  • $23,303,000 in members’ equity

Territoire Promutuel Assurance Lanaudière

Territoire Promutuel Assurance Lanaudière - Sud


Community contributions Solidarity, mutual aid and cooperation are three core values that are woven into the very fabric of your Mutual. Your Mutual is dedicated to investing day after day in the community, and is proud to have contributed once again this year to the socio-economic health of the region through the donations and sponsorships it has provided to various organizations. Your Mutual is a partner of choice in the success of many local events and initiatives.


/sites/default/files/2015 Annual Report – Promutuel Assurance Lanaudière

The year 2015 was brimming with rich and promising projects, which inspired us to step up our efforts today to confidently build a brilliant future for our organization. We invite you to consult your mutual insurance association’s annual report for its 2015 results.p>

2014 Annual Report

Rapport Annuel 2014 - Promutuel Assurance Lanaudière

A lot of positive changes occurred in 2014, which bodes well for the future of our organization. This annual report provides a summary of our projects and results from the past year.

2013 Annual Report

2013 will have unquestionably been a year of great achievements. We completed many projects and we have the impression that Promutuel is undergoing a renaissance, bringing greater success for the future. To learn more, refer to your Mutual company’s 2013 annual report (available in French only).

Survey for our insured-members who have filed a claim

We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.

The survey can be found online at and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.

If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process:

Service outlets

Promutuel Insurance Lanaudière

Head Office


1075, boulevard Firestone, bur. 4100
Joliette (Quebec)
J6E 6X6

Opening hours

8:00 to 5 pm
8:00 to 5 pm
8:00 to 5 pm
8:00 to 5 pm
8:00 to 5 pm


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