COVID-19 - Promutuel Assurance
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Promutuel Insurance Centre-Sud: we insure you better.

We've been insuring people in Sherbrooke, Coaticook, Drummondville and Lac-Mégantic for so long, we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!

Promutuel Insurance Centre-Sud

​L'Encan sous le sapin de la Fondation du CHUS

La Fondation du CHUS est heureuse d’annoncer que la toute première édition de son Encan sous le sapin, qui se tenait en ligne du 2 au 22 novembre, a été un immense succès. Plus de 500 participants ont misé généreusement sur les articles offerts par les nombreux donateurs; les mises sur plusieurs lots ont même surpassé la valeur établie.

Cet encan virtuel a donc permis à la Fondation d’amasser 63 698 $, un montant qui permettra d’améliorer concrètement les soins et les services de santé offerts à la communauté estrienne. ​

Merci à Promutuel Assurance Centre-Sud​ qui a rendu possible la réussite de l'événement​!

Pour tous les détails, consultez le communiqué de presse.

Sur la photo:

Steve Bergeron (comité organisateur), Nathalie Gagné (comité organisateur), Anne Fréchette (Directrice des marchés locaux chez RBC Banque Royale), Jean-François Bérubé (président de la Fondation du CHUS), Guylaine Romanesky (Directrice générale de Promutuel Assurance Centre-Sud), Yolande Houle (comité organisateur) et Alain Patry (comité organisateur).

English translation unavailable for Nouvelle - Centre-Sud - Relais pour la vie de Coaticook 2020.
English translation unavailable for Promutuel Assurance Centre-Sud s’engage à faire affaire avec les entreprises collectives de la région.

Promutuel Insurance Centre-Sud donates $35,000 to four local food banks

To mark Co-op Week, Promutuel Insurance Centre-Sud is proud to support four community organizations with a gift of $35,000 for their work in fighting hunger. The money will be shared between Centre d’action bénévole de la MRC de Coaticook, Centre d’action bénévole de la MRC du Granit, Comptoir alimentaire Drummond, and Fondation de la Tablée populaire de Drummondville.

Promutuel Insurance Centre-Sud wins the 2020 Consumer Choice Award in its category

Le Choix du Consommateur est heureux d’annoncer que Promutuel Assurance Centre-Sud est lauréate du Prix du Choix du Consommateur 2020 dans la catégorie Assurances – habitation et automobile – Sherbrooke. Les efforts de la société mutuelle d’assurance générale ont été récompensés par les consommateurs et les entreprises de la Ville de Sherbrooke.

Promutuel Insurance Centre-Sud has been awarded the 2020 Consumer Choice Award for Sherbrooke in the Insurance – Home and Auto category. The general mutual insurance association was recognized for its efforts by consumers and businesses in the city of Sherbrooke.

Consumer Choice Award has chosen Promutuel Insurance Centre-Sud as Sherbrooke’s BEST Insurance – Home and Auto company after gathering unbiased consumer opinions, calculated and vetted by some of North America’s leading market research firms. For over 30 years, Consumer Choice Award has been recognizing and promoting business excellence in Canada. Its sole purpose is to identify the best local businesses to help consumers buy better.

Consumer Choice is the only organization in Canada to utilize statistically supported independent market research to determine brand reputation, customer satisfaction, and business excellence. Each year in Canada, Consumer Choice Award collects opinions, impressions, and expectations from thousands of consumers and businesses. All winners go through a rigorous selection process conducted by an independent research firm that picks only the most outstanding service providers in their respective industries. Consumer Choice Award winners are not selected by a panel of judges—they’re chosen by the consumer.

Promutuel Insurance Centre-Sud has strong roots in the region that are further strengthened by the trust it has built with local residents and communities. “We’re proud to receive this prestigious award that shows we’re top in our category,” said Promutuel Insurance Centre-Sud general manager Guylaine Romanesky. “Our employees work hard every day to make sure our insured members have a great experience. Being a local business is key to understanding our members’ needs and providing them with personalized service. It means a lot that local consumers singled out our home and auto insurance services—it’s a nice sign of trust and we’re so grateful to them for it. We will proudly continue to fulfill our role as a mutual insurance association and corporate citizen in our region.”

Promutuel Insurance Centre-Sud is all the more grateful to have received this award during these unprecedented times. This distinction and award for business excellence proves that the mutual’s dedicated team has been successfully meeting the needs of its insured members during the pandemic.

Guylaine Romanesky, General Manager of Promutuel Insurance Centre-Sud, and André Gagnon, Sales and Business Development Manager, at the announcement of the Consumer Choice Award for Sherbrooke’s Insurance – Home and Auto category.

THERE to Support Buying Local Contest

On September 23, the Promutuel Insurance Centre-Sud team was on hand to sponsor a hole at the Mégantic Region Chamber of Commerce business community golf tournament. The lucky winner of our THERE to Support Buying Local Contest was Réal Turmel. He won $250 in Lac-Mégantic gift cards in support of local businesses. Congratulations!

Because we care about everyone’s safety, the event was held in full compliance with all public health requirement

THERE for local sport

Promutuel Insurance is proud to partner with The Canimex Group to copresent broadcasts and online streaming of Brock Baseball Club games! The season is coming to an end, but you can follow the club’s Facebook page to see how they’re doing.

THERE on La semaine des 4 Julie

September 30, Fête du Lac des Nations Promutuel Assurance was THERE on La semaine des 4 Julie with singers Mélissa Bédard and Patrice Michaud! Catch the show on, too.

Promutuel Insurance Centre-sud distributes $10,000 to 20 regional organizations

PROMUTUEL INSURANCE Centre-Sud is proud to have given $10,000 to 20 regional organizations yesterday. Last August, we held a contest for Drummondville and Lac-Mégantic nonprofits that are insured members of our Mutual. Each participating organization had a chance to win one of twenty $500 THERE grants to support the community. The prize draw was held September 11. This donation will help them in their work on behalf of local citizens in these challenging times. Winners were announced yesterday, Wednesday, September 23, during two events:

  • Mégantic Region Chamber of Commerce Golf Tournament
  • 2020-21 season launch, Drummond Junior Chamber of Commerce

Last July, we also held a contest for nonprofits in Coaticook and Sherbrooke that are insured members of the Mutual. Each organization participated for the chance to win one of twenty $500 THERE grants to support the community. The prize draw was held during the 39th Fête du Lac des Nations virtual event held from July 16 to 18.

We provided a total of $20,000 in grants to nonprofit insured members of our Mutual.

Visit our Facebook page for more information.

Partner of the Mégantic Region Chamber of Commerce and the Drummond Junior Chamber of Commerce.

PROMUTUEL INSURANCE Centre-Sud is Partner of the Mégantic Region Chamber of Commerce and the Drummond Junior Chamber of Commerce. We also showed our pride in actively contributing to our community and the region’s economic development by becoming an annual partner of the Mégantic Region Chamber of Commerce and a putting green partner, as well as an official sponsor and presenter of the launch of the 2020-21 season of the Drummond Junior Chamber of Commerce. We were THERE to enable Lac-Mégantic and Drummondville businesspeople to safely meet in small groups.

Participant health and safety matters to us all, so our team, all dressed in yellow, gave every guest a bottle of hand sanitizer. The team also provided a Promutuel Insurance reusable water bottle so they could celebrate the season launch at home! These gifts were distributed in compliance with public health measures.

THERE to support local organizations

Promutuel Insurance Centre-Sud proudly contributed $18,000 to three community organizations to help them in their work on behalf of local citizens. This donation was made possible thanks to the generosity of insured members who elected to donate the rebates on their insurance premiums to a community organization to help it deal with the impacts of the coronavirus pandemic.

Promutuel Insurance Centre-Sud kicked in to match the $9,000 donated by insured members and double the amount. Three local palliative care organizations--Fondation René-Verrier, Maison Aube-Lumière, and Maison La Cinquième Saison--will share the $18,000 contribution..

We’re proud to be THERE for local organizations!


Photo Fondation René-Verrier:

From left to right: Megan Boisvert, communications and events coordinator, Fondation René-Verrier; Guylaine Romanesky, general manager, Promutuel Insurance Centre-Sud; and Marie-Julie Tschiember, general manager, Fondation René-Verrier.

Photo Maison Aube-Lumière:

From left to right: Kristalna Vincent-Douville, chair of the board of directors, Promutuel Insurance Centre-Sud and Christian Gagnon, general manager, Maison Aube-Lumière.

Photo Maison La Cinquième Saison:

From left to right: Jean-Pierre Bégin, president, Fondation Maison La Cinquième Saison; Richard Michaud, general manager, Maison La Cinquième Saison; and André Gagnon, sales and business development manager, Promutuel Insurance Centre-Sud.

Golf tournament for our neighbours

On August 20 Promutuel Insurance Centre-Sud participated in the Lac Mégantic Golf Club Solidarity Cooperative’s prestigious “Builders’ Tribute” invitational golf tournament. This year’s tournament paid tribute to the Granit RCM Lions Clubs and the role they play as community service organizations. ​

Partnering up for the Sainte-Croix/Heriot Foundation’s first-ever virtual event

Promutuel Insurance Centre Sud was proud to stand alongside the Sainte-Croix/Heriot Foundation on August 19 as a platinum partner of its “Quand l’événement sort de sa boîte” virtual event. The foundation works to improve health care in Drummondville from birth to end of life.

We're proud to be THERE for our neighbours!

A grand total of $4,726 for the Fête du Lac des Nations Children’s Foundation.

Several thousand people attended the virtual edition of the Promutuel Insurance Fête du Lac des Nations. According to data collected by the organization on Facebook, over 160,000 people from across Québec and French-speaking Europe tuned in to free shows by Bleu Jeans Bleu, Qualité Motel, and 2Frères. The organization is proud to announce that its GoFundMe campaign for the Fête du Lac des Nations Children’s Foundation raised $2,363, which Promutuel Insurance Centre-Sud matched in support of local youth. That’s a total of $4,726 to be donated to the Foundation by the Promutuel Insurance Fête du Lac des Nations.

Partnership with the Lac Mégantic Golf Club Solidarity Cooperative

Promutuel Insurance Centre-Sud is proud to announce a major partnership with the Lac Mégantic Golf Club Solidarity Cooperative. The Mutual is putting up $10,000 to support its mission.

Promutuel Insurance Centre-Sud generously supports community development. This major partnership will help the cooperative serve the public during these difficult times. It provides a safe and peaceful environment for golfers from Lac Mégantic and surrounding municipalities and tourists who are flocking to Québec and Lac Mégantic during the pandemic,” said André Gagnon, head of sales and business development at the Mutual.

The donation helped the Lac Mégantic Golf Club Solidarity Cooperative upgrade its facilities. Visitors and members now have a safe area for returning their golf carts.

A win for Lac en Fête Surlago!

On June 19, a virtual press conference was held to announce Lac en fête SurlaGo, organized by Lac en fête Mégantic. General manager Guylaine Romanesky announced that Promutuel Insurance Centre-Sud would be a major partner of Lac en Fête SurlaGo, supporting the festival to the tune of $10,000.

In these unprecedented times, we are more committed than ever to improving the lives of the people in our community. This exciting partnership will create countless enjoyable, memorable, and hopeful experiences for the citizens of Lac-Mégantic and the surrounding municipalities.

Lac en Fête SurlaGo Events

National Holiday – June 23

Lac en fête SurlaGo hit the streets of Lac-Mégantic on June 23! From 3 p.m. to 8 p.m., the band 1534 was on hand to entertain and set the tone with upbeat Québec folk songs—attendees of all ages couldn’t help but get up and dance. People were also able to order a “blue” meal to celebrate Québec, made from scratch with local products, from one of the three recommended restaurants.

Men’s and Women’s Canada Triathlon – July 4 and 5

Lac en fête SurlaGo also had a sporty component, offering Zumba and yoga classes in the municipalities of Lac-Mégantic, Marston, Piopolis, Woburn, Notre-Dame-des-Bois, La Patrie, Val-Racine, and Chartierville. The classes took place on the main streets of the municipalities that the triathlon passed through.

Traversée Internationale – July 30 to August 1

Lac en fête SurlaGo also supports local artists. The Traversée Internationale descended on the municipalities of Lac-Mégantic, Nantes, Stornoway, Stratford, Saint-Romain, Lambton, Saint-Sébastien, Lac-Drolet, Audet, Saint-Ludger, Saint-Robert, and Frontenac for three days and took over the main streets for celebrations.​

A party to donate

Promutuel Insurance Centre-Sud donates $10,000 to twenty local organizations

As part of the virtual edition of Fête du Lac des Nations Promutuel Assurance that took place July 16–18, Promutuel Insurance Centre-Sud gave a total of $10,000 to twenty local organizations and also matched up to $5,000 in donations made by online attendees to Fondation de la Fête du Lac des Nations pour l’enfance.

For more information, read the press release.

A contest Fête du Lac des Nations Promutuel Assurance

The Fête du Lac des Nations Promutuel Assurance festival is adapting by holding a special online edition, with three theme evenings on July 16, 17, and 18! As title sponsor of the 39th edition online, we’re proud to announce a contest!

Win passes for the 40th edition of the Fête du Lac des Nations Promutuel Assurance festival in 2021! Enter for a chance to win one of ten pairs of passes. The winners will be announced on our Facebook page on July 22.

How to enter :

1. Sign up online by July 19 under the contest post on our Facebook page: Contest entry.

2. Write your first and last name and “I’m entering” in the comments under the contest post.

The winners will be announced on: July 22.

Contest rules:

Don’t miss the online edition of the Fête du Lac des Nations Promutuel Assurance festival on July 16, 17, and 18! Each evening, starting at 8 p.m., Bleu Jeans Bleu, Qualité Motel, and 2Frères will play live for free via the Fête du Lac des Nations Promutuel Assurance Facebook page , and ours too!

For more information, visit

Have a great 39th edition of the Fête du Lac des Nations Promutuel Assurance festival online!

Right there in the heart of the (online) action

With so many festivals cancelled due to the COVID-19 health crisis, Promutuel Insurance Centre-Sud and the organizers of Fête du Lac des Nations Promutuel Assurance are holding the event online this year. There will be three virtual shows, each with its own theme, on July 16, 17, and 18, starting at 8 p.m.

A virtual and FREE festival in 2020

The virtual festival will be streamed live on the Fête du Lac des Nations Promutuel Assurance Facebook page so everyone can feel the magic! Whether it’s a crazy time with Bleu Jeans Bleu, a rave with Qualité Motel, or an evening around the campfire with 2Frères, this year’s festival is one you won’t forget! The performers are promising a uniquely eclectic show unlike anything you’ve ever seen before.

Enjoy the virtual 39th Fête du Lac des Nations Promutuel Assurance!

English translation unavailable for Lac en fête SurlaGo.

2019 a year of growth and profitability for Promutuel Insurance Centre-Sud

Promutuel Insurance Centre-Sud invited its insured members to a special virtual Annual General Meeting for the financial year ending on December 31, 2019, and announced insurance sales of $58,827,000 for the year—a result that signals both profitability and growth.

When sales totals are set against the compensation paid out in 2019 to insured members for losses, the Mutual Society came out with an insurance profit. “We’re tremendously proud to announce these results,” said Promutuel Insurance Centre-Sud executive director Guylaine Romanesky, “especially given the tough market conditions we had last year.

It really motivates us to keep on striving to remain profitable while continuing to support our insured members and community as we face the dangers and burdens of the COVID-19 pandemic,” she added, speaking at the virtual Annual General Meeting.

Read the press release.

2020 Annual Meeting in virtual format

The next Annual Meeting (“meeting”) of Promutuel Centre-Sud will be held in virtual format only as a live audio-video webcast on June 18 at 7:00 p.m.

This new meeting format is necessary because of the COVID-19 pandemic and current public health regulations against physical meetings. All members are welcome to attend the meeting, vote, and ask questions in writing via the virtual platform, regardless of where they live. Consult the meeting notice, the 2019 Annual meeting minutes, the 2019 Extraordinary meeting minutes, and the annual report (french only).

Farmers : beware of blowing animal bedding

As the cost of wood shavings climbs due to the COVID-19 crisis, Promutuel Insurance Centre-Sud wants to warn local farmers against the technique of blowing bedding in their buildings, which has inherent risks.

As always it is important to hire professionals, who have the appropriate equipment for the job and know the right methods to use to avoid accidents and damage.

For more information, read the press release.

There to support Centraide

Promutuel Insurance is donating $50,000 to Centraide in support of its efforts to assist organizations impacted by the COVID-19 pandemic. Promutuel Insurance Centre-Sud is proud to be part of this generous contribution.

We’re THERE for our fellow citizens affected by the current situation.

See the press release for more details.

COVID-19: Important notice to our insured members - Office closure and new business hours

Contact us by phone or email

As of March 17 and until further notice, our office is closed as a precaution due to COVID-19. If you need to talk to us, please call 1-877-799-8844 or email us at during the following business hours:

Monday to Thursday: 8:30 a.m. to 5:00 p.m. (Our call centre is no longer open until 7:30 p.m. from Monday to Thursday.)

Friday: 8:30 a.m. to 4:30 p.m.

For emergencies outside business hours, you can always call our emergency line: 1-877-799-8844.

We are doing everything that needs to be done to keep offering you the same great service. Thank you for understanding.

Important notice to our customers - COVID-19 : Office closures

Contact us by PHONE or by EMAIL

As of today, Tuesday March 17, our offices will be closed until further notice due to preventive measures related to COVID-19. We ask that all insured members and all suppliers refrain from visiting our offices, as access is restricted to employees only. You may contact us by phone at 1-877-799-8844 or by email at We are doing everything we can to continue delivering outstanding service.

Thank you for your understanding.

Important information - Office access restrictions

As a precautionary measure given the current situation surrounding COVID-19, we are asking our insured members and suppliers not to visit our offices. Please contact us by phone at 1-877-799-8844 or by email. There may be delays in response time. We apologize for any inconvenience.

We are doing everything we can to continue delivering outstanding service. Thank you for your cooperation.


Dear Insured Members,

Please note that further to the government’s announced guidance and in keeping with our commitment to the health of our insured members, we have decided, as a precaution, to postpone our meeting scheduled for March 19 at 7 p.m. We will advise you of the new date as soon as possible.

Thank you for your understanding.

English translation unavailable for Nouvelle - Centre-Sud - LÀ avec l'équipe de hockey Le Turmel.

THERE to promote socially responsible management

On February 5, the team from Centre Lemaire at Université de Sherbrooke’s school of management announced a new community intervention program. It’s presented by Immex Société Immobilière and based on a new common core course on socially responsible management in the Bachelor of Business Administration program. Promutuel Insurance Centre-Sud is proud come on board as a presenting partner for the new program’s annual events with a $30,000 donation over three years.

THERE on Canada’s Agriculture Day

On February 11, we were THERE on Canada’s Agriculture Day at Villa Momentum to celebrate women in agriculture. As a proud partner of the event, our mutual presented a talk by Janie Duquette, author of bestseller Les 7 Clefs du Leadership Féminin. What a tremendous evening!

Annual Meeting

Insured members of Promutual Centre-Sud are invited on Thursday, March 19, 2020, at 7 p.m., at the Hôtel et Suites Le Dauphin, located at 600, boulevard Saint-Joseph in Drummondville.

In case of cancellation, the meeting will be rescheduled on Thursday March 26, 2020, at the same time and location. A snack will be served and there will be a draw amongst attendees. We hope that many of you will be able to attend the meeting! Please consult the meeting notice (french only).

Industry Business Hall of Fame

Over 250 people gathered on January 27 at Hotel & Suites Le Dauphin Drummondville to induct Clément Ruel into the Drummond Chamber of Commerce and Industry Business Hall of Fame. The evening paid tribute to Mr. Ruel’s involvement in the business community and his contribution to socioeconomic development in the Drummond RCM. The festive event, presented by Promutuel Insurance Centre-Sud and partners Desjardins and Hotel & Suites Le Dauphin Drummondville, was full of laughter and poignant moments. Our team wore yellow aprons as a tribute to Mr. Ruel, franchisee and owner of the IGA stores in Drummondville, and his induction into the Business Hall of Fame. Congratulations to Mr. Ruel on his inspiring journey!

Relay for Life in Coaticook

Promutuel Insurance Centre-Sud was at the official launch of the 18th annual Canadian Cancer Society Relay for Life in Coaticook. Board member Serge Robert announced that, for the second year running, we will join other major event partners in donating $5,000 to the fight against cancer. It’s a cause we hold dear and we’re excited to get involved! This year our team will be walking through the night in solidarity with people affected by the disease. We are committing to raising funds to make a difference for those living with cancer and their loved ones. LIFE is bigger than cancer!

Bell Lets Talk

Our team is proud to be part of the #BellLetsTalk conversation. During their break and lunch hour, employees took part in a mandala activity to reduce stress and anxiety. Our jeans day is also raising funds for mental health resource L’Éveil in Coaticook, the Tremplin support network in Drummondville, and alternative mental health resources L’Ensoleillé in Lac Mégantic and La Cordée in Sherbrooke. Employees wear jeans and donate $5, a small gesture that generates big results. We’re THERE for our people.

Journées acéricoles de l’Estrie

On January 16 and 18, our team was on hand for the Journées acéricoles de l’Estrie maple days held in Orford and Lac-Mégantic! Our colleagues handed out delicious maple cupcakes and gave visitors the chance to enter our contest to win a SnowPeeler Premium roof rake! We were THERE for local maple producers

New academic program - Drummondville Cégep

On January 23, there was a press conference to announce a new academic program at the Drummondville Cégep. Promutuel Insurance Centre-Sud is thrilled to be a GOLD partner of the new technical program in financial and insurance services through its investment of $25,000 over five years. The money will be used to equip the new Promutuel Insurance computer lab with the latest technology. Through the partnership announced today, we have also committed to supporting students through a Promutuel Insurance scholarship and by giving them a chance to work with our team and acquire valuable professional experience at our mutual. We are THERE for Québec youth!

Photo, front, left to right: Guylaine Romanesky, General Manager, Promutuel Insurance Centre-Sud; Brigitte Bourdages, Executive Director, Cégep de Drummondville; Mario Carrier, Academic Director, Cégep de Drummondville.

Back: Pierre Vigeant, Director, Fondation du Cégep de Drummondville, along with various other partners who are offering scholarships to contribute to the success of the new technical program in financial and insurance services.

Sherbrooke Chamber of Commerce 2020 Estrie Recognition Gala

During a press conference held this morning at Lavery Lawyers in Sherbrooke, General Manager Guylaine Romanesky announced she will serve as honorary president of the 34th Sherbrooke Chamber of Commerce Estrie Recognition Gala. The finalists were also announced. We would like to congratulate them on their nominations and wish them good luck at the Gala, which will take place on April 17 at Théâtre Granada. This year, we are proud to be a major partner of the Sherbrooke Chamber of Commerce.

Photo, left to right: Marilyn Paré, Jury Chair and Partner at Lavery Lawyers; Réjean Caouette, Sherbrooke Chamber of Commerce Chair; Julie Marcoux, Gala Committee Chair, Assistant Director of Centre 24-Juin, and Sherbrooke Chamber of Commerce Board Member; Éric Bergeron, Regional Chamber of Commerce Chair; and Louise Bourgault, Executive Director of the Sherbrooke Chamber of Commerce.

Christmas hampers

We were proud to help put Christmas hampers together for Centre d’action bénévole de la MRC de Coaticook.

Volunteering for the fundraiser was a meaningful way to help support Coaticook families in need.

Operation Red Nose

We were THERE on the nights of December 6 and 7 for Operation Red Nose in Drummondville and Lac-Mégantic!

Congratulations to the entire team of volunteers who provided a safe ride home for many people in those areas. We’re also proud of our co-worker Ivan Custeau, honorary chair of this year’s Red Nose Campaign for Lac-Mégantic.

Fondation du CHUS phone campaign

From November 4 to 6, our team kicked into high gear for the Fondation du CHUS phone campaign.

We worked as volunteers to collect donations over the phone. The results of the fundraiser will be revealed this Friday at 7 p.m. during ‘Au cœur de la vie’ on Radio Canada.

2019 Builder Award

A press conference was held on Friday, November 1, to announce that the 2019 Builder Award goes to Clément Ruel, IGA Supermarkets owner and franchisee. As a proud partner of the Builder’s Cocktail Party presented by the Drummond Chamber of Commerce and Industry in partnership with Desjardins, we will be at the event on January 27, 2020, at 5 p.m. to celebrate Mr. Ruel’s success.

The goal of the event is to recognize a Builder who contributes to the social and economic development of the Drummondville area.

Automn’Art 2019

The Cégep de Sherbrooke Foundation’s annual Automn’Art charity auction, now in its 18th year, was held last night, on October 30, 2019.

We were there for the philanthropic event in our role as a Foundation partner. Some fifty works of art were auctioned off, raising a total of $80,885 thanks to the generosity of those present.”

La Grande Virée !

Promutuel Insurance Centre-Sud was proud to team up with 105.3 Rouge FM Drummond for La Grande Virée du 105.3 Rouge, which came to a close on October 25. Every morning for the past four weeks the gang at 105.3 Rouge FM took to the streets to visit a municipality in the Drummond RCM and give listeners a chance to win the trip of the week! There was a new trip up for grabs each week, with a BIG trip for the grand prize: a vacation to the French Riviera! To win a trip, listeners had to spot the 105.3 Rouge FM crew on the road or participate in a game played on air around 8:10 each morning.

The 105.3 Rouge squad and our team from Promutuel Insurance Centre-Sud were at our office on René Lévesque in Drummondville the October 25, for the last day of the Grande Virée contest. To help celebrate we handed out sunglasses, straws, and yellow swim coverups. The perfect accessories for a vacation!

The final draw was held during morning show. And the lucky winner of the trip to the French Riviera was Valérie Gagné from Drummondville. Congratulations!

Excellence gala

On October 23, Promutuel Insurance Centre-Sud served as a proud partner for the Coaticook Chamber of Commerce’s Excellence gala. Our general manager, Guylaine Romanesky, was honoured to speak at the ceremony and present the Employer of Choice and Ambassador awards. What a nice opportunity to be THERE for our local business leaders!

We were THERE!

The OMER awards gala presented by the Memphrémagog Chamber of Commerce was held on October 24. Promutuel Insurance Centre-Sud was proud to a leading partner for the event, which celebrates local entrepreneurs. Kristalna Vincent-Douville from our board was honoured to speak during the event and hand out the Person of the Year award to a well-known local business leader, Todd Pouliot, co-owner of Microbrasserie La Memphré.

THERE for the Gala Les Omer

The Memphrémagog Chamber of Commerce held its press conference on October 10. We are among the major partners of the Gala Les Omer.

A total of 25 companies are finalists for the Gala, which will take place on October 24.

THERE for our community

On October 5, we were THERE for our community. Our team took on the Spin8 challenge, spinning for an hour in support of RAFT, a network that helps families in transition.

The GRANDE virée contest!

Now through October 25, Promutuel Insurance Centre-Sud is proud to partner with 105.3 Rouge FM Drummondville for La GRANDE virée contest!

Every morning for 4 weeks, the 105.3 Rouge FM squad will visit municipalities in the Drummondville area to let lucky listeners qualify to win the trip of the week. A different trip will be up for grabs each week:

  • Week 1: Relax with a weekend at the spa
  • Week 2: Live it up in New York City
  • Week 3: Share a romantic weekend with your significant other
  • Week 4: Get away to the French Riviera

Listeners should keep an eye out for the 105.3 Rouge FM squad every morning or play the VIRÉE à l’envers word game with the hosts around 8:10 a.m. each morning to qualify. Our team will join the 105.3 Rouge FM squad Friday mornings (October 4, 11, 18, and 25) to distribute Promutuel Insurance gifts. Each Friday, one finalist will be chosen from the entries collected by the squad and another will be selected on air. The winner will be drawn live on air on October 25.

THERE to support the 42nd Festival du cochon in Sainte-Perpétue!

Promutuel Insurance Centre-Sud was proud to be one of the main partners of the Festival du cochon in Sainte-Perpétue, which took place August 1–4. The Mutual was presenting sponsor of live music at the Loto-Québec stage.

Festival-goers got to enjoy 2Frères, Kaïen, LOUD, and Les Cowboys fringants. Our team was there to hand out glow bracelets, sunglasses, yellow Promutuel Insurance ponchos, and other surprises!

Proud partner of Traversée internationale du lac Mégantic!

Promutuel Insurance Centre-Sud was delighted to be one of the main partners of the 18th Traversée internationale du lac Mégantic, which took place August 1–4.

Our team was there on August 2 and 3 to hand out glow bracelets, sunglasses, yellow Promutuel Insurance ponchos, and other surprises!

The following artists performed on the Promutuel Insurance stage:

  • Thursday, August 1: MUST - Hommage à Chicago
  • Friday, August 2: Tony la sauce et ses invités with DJa Skittel’ZZ and DJ Dan Desnoyers
  • Saturday, August 3: Les Trois Accords
  • Sunday, August 4: France D’Amours

Consolidation of East Angus and Sherbrooke office operations

Promutuel Insurance Centre-Sud wishes to notify its insured members that it will be consolidating the operations of the East Angus office with those of the Sherbrooke office as of August 9.

Our teams at the Sherbrooke, Drummondville, Coaticook, and Lac-Mégantic offices will continue to provide you with outstanding personalized service.

See the press release for more details.

Fête du Lac des Nations Promutuel Assurance: come live the experience

The 2019 Fête du Lac des Nations Promutuel Assurance takes place July 16 to 21. A number of promotional activities are planned during the festival.

As a partner and main presenter of the event, Promutuel Insurance Centre-Sud promises festival-goers an experience like no other this year. Visitors to our booth can get their photo taken and take a trip into virtual reality.

A big thanks to festival-goers, employees and volunteers for making this 38th edition a sure-fire success.

Proud to collaborate with 105.3 Rouge FM Drummond

From now till July 19, Promutuel Insurance Centre-Sud, in collaboration with La Fromagerie Lemaire, is joining forces with 105.3 Rouge FM Drummond to share some love as part of Escouade du bonheur Rouge (the Rouge Happiness Squad)!

For four straight Fridays (June 28, July 5, July 12, and July 19), a Drummondville business will get a visit from the Squad between 10 a.m. and noon to deliver—happiness! Our team will hand out Promutuel Insurance reusable mugs and yellow sunglasses for a mellow yellow look on life. La Fromagerie Lemaire will be handing out its own little morsels of happiness, also known as cheese curds.

Businesses can sign up on for a chance at a spot on the Squad’s itinerary, and a grand prize valued at $500 will be awarded to one of the people we meet on the tour—a relaxation package for two at Spa Bioterra. The draw will take place during the program On est tous debout on Monday, July 22, around 7:50 a.m.

Ads will air on 105.3 Rouge Drummond throughout the four-week tour. Follow us on the Promutuel Insurance Centre-Sud Facebook page, where we’ll be posting pictures taken of our team at its latest workplace stop each week.

Always there for you at Fête du Lac des Nations Promutuel Assurance

The complete program for Promutuel Insurance's Lac des Nations Festival was announced on May 28.

Promutuel Insurance Centre-Sud is proud to invite the public to come out and enjoy the festival from July 16 to 21.

"Promutuel Insurance Centre-Sud is exceedingly proud to be sponsoring the festival and keep it going strong," said chair of the Board Heïdi Paquette. "It's been the pride of Sherbrooke and surrounding area for years. We had no doubts whatsoever about renewing our partnership and were so impressed with the popularity of the event and the professionalism and creativity of the permanent staff, who are always ready to swap ideas with us."

This year's festival features the biggest travelling amusement park in the Eastern Township with Beauce Carnaval, along with bouncy castles, entertainers, crafts booths, and all kinds of performances on the big Loto-Québec stage.

See the press release (in French) for more information.

Lac en fête – Mégantic: Promutuel Insurance Centre-Sud is proud to be THERE

Lac en fête – Mégantic has announced the complete program for the 18th Traversée internationale du lac Mégantic, the international swimming marathon that will take place this year from August 1 to 4, 2019. For the first time, the event will be held this year at Parc des Vétérans.

Promutuel Insurance Centre-Sud is proud to be THERE once again in 2019 as one of the main event partners and sponsor of the Promutuel Insurance stage.

The Traversée is going big this year, with a helping hand from local organizations. Festival-goers can look forward to some great entertainment with a lively lineup of some ten different shows on the Promutuel Insurance and Axion stages and at Place éphémère. It’s bold, it’s varied, and there’s lots of local input.

From August 1 to 4 on the Promutuel Insurance stage:

Thursday, August 1

First up on the Promutuel Insurance stage is the tribute band MUST – Hommage à Chicago as part of the Entre chien et loup sundown concert series. MUST focuses on the first decade (1967-1977) of Chicago’s quasi-mythical songbook, the most fertile period in the band’s history, in the eyes of the musicians.

Friday, August 2

Friday August 2, Tony la sauce and his guests will really rev’ things up with “Party Drums 360!” This show will pack a real punch thanks to contributions from Quebec DJ Dan “D-Noy” Desnoyers, who’s sold over 1.4 million albums in his career; the amazing DJ Skittel’ZZ from Quebec City’s famed Dagobert nightclub; Éric Speed, one-time Guinness record holder as world’s fastest violinist; saxophone showman Vinny Falcone; and guitarist Funky Sam. Be THERE for a mix of musical styles sure to get you movin’ and groovin’!

Saturday, August 3

Saturday, August 3, Les Trois Accords will be on hand to present their 6th album. A party band par excellence, these guys know how to put on a show!

Sunday August 4

Festival-goers are in for a treat on Sunday, August 4, when legendary Renée Martel takes the stage to wind up this year’s event.

Downtown Lac-Megantic will be hopping from August 1 to 4, with a great concert lineup and competitive swimming events, not to mention rides, makeup, and fireworks.

Swim competition

Swimming events kick off Thursday night with the 1 km sprint, which is reserved for swimmers competing in the FINA /CNSG Marathon Swim World Series. Swimmers from all over the globe will be on hand on August 3 to face off in the 6th event of the 2019 World Series circuit. The FINA/CNSG 10 km marathon is back to its initial route this year, with a lake crossing between Piopolis and Lac-Mégantic. Friday, it’s the Carrossier Procolor Canadian Espoir Cup (7 km) event, as well as the 1, 2, and 5 km amateur races. And everyone’s invited to join in the Défi splash challenge on Saturday August 3.

For more information on the event (passports, etc.), go to And be sure to watch for updates from us in the weeks ahead on all Lac-en-Fête activities tied in with our sponsorship!

Proud Festival du cochon sponsor

Promutuel Insurance Centre-Sud is excited to be sponsoring the Festival du cochon again this year. The festivities will run from August 1 to 4 in Sainte-Perpétue.

The Festival has just announced the line‑up of shows presented by Promutuel Insurance on the Loto-Québec stage.

For more information, see the press release.

English translation unavailable for Nouvelle - Centre-Sud - Promutuel Assurance Centre-Sud affiche une croissance de 5,5 %.

Proud E35 Gala Finalist!

Promutuel Insurance has been named a finalist in the “Regional Impact” category of the Drummond Chamber of Commerce and Industry’s E35 Gala. Finalists were revealed March 19 at a private reception at Collège Saint-Bernard. The other finalists in the category are the Drummondville Caisse Desjardins and SAE Centre-du-Québec.

The prestigious event, formerly known as the Napoleon Awards Gala, will take place April 26 at Centrexpo Cogeco in Drummondville. Around 30 businesses and entrepreneurs will be honoured in the presence of some 700 guests. Under the theme of “A Show of Light,” the evening will feature entertainment by renowned improviser François-Étienne Paré.

Notice to insured members: Closure of the Guadeloupe office

Promutuel Insurance Centre-Sud wishes to inform its insured members that the office located at 325 14e Avenue in Guadeloupe will close as of April 30, 2019.

Sherbrooke, Drummondville, Coaticook, Lac-Mégantic, and East Angus offices will continue to provide you with outstanding personalized service.

See the press release for more details.

Proud partner of 102.7 Rouge Estrie’s Office Tour!

Promutuel Assurance Centre-Sud, with Emplois Compétences, is partnering with 102.7 Rouge Estrie for their Office Tour. From March 4 to April 24, five regional businesses will host one of the station’s presenters each week. For eight weeks, businesses will be randomly selected every Wednesday to receive practical gifts and coffee for their employees to share.

Promutuel and 102.7 Rouge Estrie will draw a business from among those visited to win a trip to the Canary Islands in Spain valued at $5,000!

Title sponsor of the Fête du Lac des Nations Promutuel Assurance festival!

Promutuel Insurance Centre-Sud is delighted to be title sponsor of the Fête du Lac des Nations Promutuel Assurance festival for the next three years. From July 16 to 21, the festivities return to Parc Jacques-Cartier in Sherbrooke. This year festivalgoers can enjoy a concert by Éric Lapointe and the band Creedence Clearwater Revisited.

At a press conference held on February 18, executive director Guylaine Romanesky expressed the Mutual’s great pride in helping sustain this major cultural celebration, which has become a headliner in the region.

See the press release.

Promutuel Insurance Centre-Sud :Proud to present “Drummondville sur son 31”

Promutuel Insurance Centre-Sud is proud to partner with SOPREMA Canada to present the 5th edition of “Drummondville sur son 31”! This huge end-of-year bash shows off Drummondville in all its glory.

The biggest outdoor party in town, the “D31” is a spectacular way to ring out the old year and ring in the new.

For more details see the press release.

Photo, from left to right: Mylène Tremblay, brand manager at SOPREMA; Joëlle Jutras, marketing communications and executive assistant at Promutuel Insurance Centre-Sud; Alexandre Cusson, mayor of Drummondville and president of Société de développement économique de Drummondville; and two singers headlining the event, Patsy Gallant and Yoan

English translation unavailable for Nouvelle - Centre-Sud - Fete du lac des Nations.

The wait is over. Online contracts are here!

No more paper policies! With the brand new online service from Promutuel Insurance, you can now get your insurance policies and certificates electronically. How? Simply by signing up for Online Policies in your Client Space !

This online service is sure to please. What’s more, by signing up for an Online Policy, you could win a $5,000 travel credit for your dream destination or one of twelve luxury suitcases!

To learn more about all the benefits of your Client Space, click here.

Promutuel Insurance Centre-Sud takes off

Promutuel Insurance Coaticook-Sherbrooke, Promutuel Insurance Drummond, and Promutuel Insurance Monts et Rives are proud to announce that on September 1 they obtained the necessary regulatory approvals to join forces and create a new mutual insurance association. This new entity will be called Promutuel Insurance Centre-Sud.

The mutual’s head office will be in Sherbrooke. The same outstanding service will continue to be provided across the full expanse of the merged territories by the hundreds of employees at the seven service offices in the region.

For more information, see the press release.

Promutuel Insurance Fête du Lac des Nations

Promutuel Insurance Coaticook-Sherbrooke is proud to announce its brand new partnership with La Fête du Lac des Nations (french only). It is teaming up with the festival as event partner alongside Loto-Québec. This special edition, which runs July 19 to 24, 2016, marks the 35th anniversary of the event. The lineup is packed with well-known artists and pyrotechnics sure to wow the crowds. Promutuel Insurance Fête du Lac des Nations has put together a program worthy of the biggest festivals! Performers include Mélissa Etheridge, Les Cowboys Fringants, Angel Forrest, Éric Lapointe, DJ Champion, Véronique Dicaire, Half Moon Run, Alfa Rococo, Radio Radio, and many others!

Time for music!

On June 19, Promutuel Insurance Drummond joined the music lovers at Fête de la musique. After an all-day lineup of outdoor shows got the party going, the festivities extended into the night at participating bars and restaurants. The mutual was there all day at Espace Découvertes at Place Saint-Frédéric. Hundreds of festivalgoers gave the lucky wheel a spin and walked off with great prizes. Gilles Fluet even won two tickets to the Céline Dion concert at the Videotron Centre in Quebec City!

Winners of the “Take a Payment Holiday for 1 Year” contest

Left to right: Francis Bibeault, Claims Adjuster, contest winner Sonia Boulet, and Marie-Claude Blouin, Personal Lines Damage Insurance Agent.

Promutuel Insurance Drummond is very pleased to announce the winners of its “Take a Payment Holiday for 1 Year” contest. Hearty congratulations to Sonia Boulet and Michel Gingras!

To help us continually improve our services, we ask our insured members to fill out a satisfaction survey after they make a claim. Survey respondents become eligible for the draw held every year.

Coming up on a year in our new head office!

Promutuel Insurance Monts et Rives employees finally got to move in to their new head office on rue Laval, Lac-Mégantic, in April 2015, after more than 21 months in temporary lodgings.

The new facility features a contemporary design and noble materials. The Mutual is actively involved in the local economy, so naturally much of the work went to local contractors and businesses.

Now, close to a year later, the company has a new lease on life, and the team is rarin’ to go! Staff members really appreciate the healthy new work environment conducive to their wellbeing.

Promutuel Insurance Monts et Rives is now more visible in the community than ever. “We sense that people are behind us as we get back on our feet,” said Mutual general manager Pierre Bélair. “It’s a great feeling.”

Breaking ground for the new headquarters!

We’re very pleased to announce the start of construction on our new headquarters in Drummondville. The official groundbreaking ceremony was held on September 24.

The new two-storey building will have 10,200 square feet of floor space and provide a modern work environment with more space and better customer access. The project represents a hefty $3.7 million investment in the local economy.

“This really shows how far we’ve come,” said the general manager. “An investment like this comes about because of our association’s solid financial footing and demonstrates how we can change, responding to our customers’ needs and continuing our growth.”

Read the press release (French only).


After Coaticook was hammered by a major hail storm and high winds, Promutuel Insurance Coaticook-Sherbrooke quickly dispatched a team and set up facilities to meet the needs of insured members affected by the event.

The mutual pulled out all the stops to resolve issues as quickly as possible. Impacted insured members will be contacted to schedule appointments starting this week.

For more information, specifically concerning the time and location of estimates and repairs, see the press release (in French only)

Festival des lanternes : re-experience the highlights

Promutuel Insurance proudly leads the parade at Festival des lanternes

Promutuel Insurance employees proudly carrying their lanterns

Drummondville’s inaugural Lantern Festival, a Promutuel Insurance presentation, was a scintillating success at Woodyatt Park this year on June 29.

Promutuel employees were out in force at the Festival, aglow with pride as volunteer lantern bearers at the head of the procession. Light sticks featuring the Promutuel Insurance logo were handed out to participants, to the delight of children and adults alike. Promutuel is still beaming with pride in the afterglow of this star turn in the community.

Promutuel Insurance lights up 200thanniversary celebrations with lantern festival

Promutuel Assurance Drummond is the proud sponsor of Festival des lanternes, which will be held at 9 p.m. on Monday, June 29 in Drummondville’s Woodyatt Park. This inspirational and inclusive community-building event lines up perfectly with Promutuel’s core values of cooperation and solidarity.

This is the very first Lantern Festival for the city and will close out the celebrations of Drummondville’s 200th anniversary. A number of Promutuel employees have volunteered as lantern bearers and will take part in the procession. Promutuel Insurance has deep roots in the community and an abiding concern for its history and culture. The forecast calls for a gorgeous night aglow with magic.

Promutuel Insurance distributes good cheer and umbrellas!

On a rainy June 21, 2015, a Promutuel Insurance squad visited various public places in Fleurimont and surprised passersby by handing out umbrellas sporting the mutual company’s logo.

A great initiative that had everyone smiling!

Lucky winner of the “Take a Payment Holiday for 1 Year” contest

Promutuel Insurance Drummond is pleased to announce the winner of its “Take a Payment Holiday for 1 Year” contest. Congratulations to Marie-Chantal Sarrazin !

Remember that our insured members are invited to complete a survey after a claim is settled. The “Take a Payment Holiday for 1 Year” contest provides incentive and helps us gather as much information as possible on the client satisfaction rate. A winner is declared each year from among survey respondents.

Insured member of the mutual wins $500

Un membre-assuré de la mutuelle gagne 500 $

Promutuel Insurance congratulates the winner of the contest held during the farm show in January at Centre BMO in Saint-Hyacinthe. Gilles Letarte from Drummondville won a $500 VISA gift card through a random draw held during the week of the show.

Participation in the MRC de Drummond golf tournament

Participation in the MRC de Drummond golf tournament - Promutuel Assurance Drummond

On August 14, 2014, three of our damage insurance agents had the pleasure of participating in the MRC de Drummond golf tournament, which was held at the Club de golf Le Drummond.

During the tournament, people completed a coupon stating the renewal dates of their policies and were entered to win three prizes: two $50 gas coupons and a $100 gift card from Chez Mallet restaurant in Drummondville. The happy winner of the gift card is Mr. Jules Lavoie.

Promutuel Assurance Drummond at the la SCA des Bois-Francs annual golf tournament

Promutuel Assurance Drummond at the la SCA des Bois-Francs annual golf tournament - Promutuel Assurance Drummond

The annual golf tournament of the SCA des Bois-Francs, which was held on September 4, 2014 at the Club de golf Cristal, gave us the opportunity to meet several people in a nice and friendly atmosphere.

During the event, people completed a coupon stating the renewal dates of their policies and were entered to win two prizes: $50 and $100 gift cards for the Coop centre.

Open house on Québec farms

Open house on Québec farms - Promutuel Assurance Drummond

As part of the Open House on Québec farms, which took place on September 7, 2014, three of our damage insurance agents were at the Ferme Bel Alpaga et Bon Autruche in Saint-Bonaventure.

During this day, people completed a coupon stating the renewal dates of their policies and were entered to win a $50 gas card at Ultramar. Congratulations to the winner, Ms. Julie Lavoie.

Winner for Take a Payment Holiday for 1 Year Contest

In the photo: Isabelle Rochefort, damage insurance agent, Mr. François Leclerc, contest winner, and Mr. Francis Bibeault, claims adjuster.

Promutuel Assurance Drummond has drawn a lucky winner for its Take a Payment Holiday for 1 Year Contest. Our congratulations go to Mr. François Leclerc!

Our insured-members who submit a claim are invited to answer a survey once their claim is settled. The Take a Payment Holiday for 1 Year Contest acts as an incentive and helps us gather as much feedback as possible about our customer satisfaction rate.

Major Partner of the 2014 Jean Coutu – Promutuel Insurance 12-hour Golf Fundraiser

Major Partner of the 2014 Jean Coutu – Promutuel Insurance 12-hour Golf Fundraiser

Promutuel Assurance Coaticook-Sherbrooke is very proud to join forces with Jean Coutu as a major partner of its upcoming golf tournament to raise funds for the Sherbrooke University Hospital Centre’s CHUS Foundation. The fundraiser will be held on June 4, 2014, at Club de Golf Venise in Magog. The day includes two rounds of golf, so let’s hope that sunny skies are in our future!

Promutuel Assurance Drummond, proud partner of 2014 daffodil month

Promutuel Assurance Drummond is pleased to support the Canadian Cancer Society’s annual fundraising campaign. As the official partner of 2014 Daffodil Month in Drummondville, the Mutual Association is doing its part for a collective effort to help save lives. The daffodil is a symbol of life and hope, and we are proud to be a part of this great movement of solidarity, which ties in perfectly with our mutualist values.

One little flower can go a long way in supporting this great cause!

Supporting our local chamber of commerce and industry and its annual gala

Promutuel Assurance Drummond is proud to offer its support to the Chambre de commerce et d’industrie de Drummond in honouring the business people who are paving the way for our region. The Mutual Association was a major sponsor of the Chamber’s Coquetel des bâtisseurs gala, held on January 27 at Le Dauphin Hotel and Suites.

This is a big date on the calendar for Drummondville’s business community and we are proud to have played a role in making the event a success. We are committed to the development of our region and sponsoring this event is just one of the ways we show our support. Congratulations to Mr. Richard Bourbeau, who was crowned Bâtisseur for 2014 and inducted to the Chamber’s business hall of fame!

Win the Air Trip of your life!

Win the Air Trip of your life!

***The contest is now over***

Promutuel Assurance Coaticook-Sherbrooke has joined forces with Radio NRJ to offer you the chance to win 3 round-trip tickets for you and a friend to 3 of the destinations served by Porter Airlines, including an overnight stay in each city! A $4,500 value.

Enter today at
What’s more, you can request a quote from Promutuel Insurance to double your chances of winning!

See contest rules (in French only)

Promutuel Assurance Coaticook-Sherbrooke on CIGN 96.7 FM

Promutuel Coaticook-Sherbrooke est présente à la radio CIGN fm 96.7

Promutuel Assurance Coaticook-Sherbrooke is proud to financially support the development of its community. Its staff helps to ensure the Mutuelle’s presence in the region by getting involved in various organizations.

Each Monday morning, Daniel Thibault, damage insurance agent for the mutual company, hosts the radio show Le réveil du lundi de Promutuel. The program is aired on CIGN 96.7 FM, Coaticook’s official cooperative community ratio station.

The mission of CIGN 96.7 FM is to objectively inform Coaticookers about what’s going on in their community. It is meant to reflect their reality. Airing balanced and diversified musical programming, CIGN 96. 7 FM is a free and creative public place that allows the population to develop a feeling of belonging to its community.

150th anniversary of the founding of Sainte-Brigitte-des-Saults

Promutuel Drummond proud to participate in the celebrations

It was a great honour for Gaétan Desmarais and Guy Huberdeau, two damage insurance agents from Promutuel Drummond, to participate in the celebrations surrounding the 150th anniversary of the founding of the town of Sainte-Brigitte-des-Saults in October.

Proud host of the Promutuel leadership's annual tournament in 2014!

It's official: the next Groupe Promutuel golf tournament will be held in our beautiful region on September 9, 2014. We'll be hosting senior figures from the Groupe at the Manoir des Sables. This will be a great opportunity for visitors to explore our region's attractions and contribute to the local economy.

Promutuel Drummond provides grants to various organizations

On March 7th 2013, during a cocktail dinner buffet, Promutuel Drummond proceeded to the distribution of grants to different organizations.

Here is the list of those who received an amount of $ 1,000:

  • Association des parents d'enfants handicapés du Centre-du-Québec (APEHCQ)
  • Accueil Grossesse Birthright Drummondville
  • Association des personnes proches aidantes Drummond (APPAD)
  • Autisme et TED Centre-du-Québec
  • CALACS La Passerelle, Centre d'aide et de lutte contre les agressions à caractère sexuel
  • Centre Normand Léveillé Inc.
  • Maison des jeunes de Saint-Charles-de-Drummond
  • Panda Mauricie/Centre-du-Québec
  • Partance
  • Le Refuge La Piaule du Centre-du-Québec Inc.

For their part, the Tablée populaire « Les P'tites boîtes à lunch de La Tablée populaire » received an amount of $ 6,500 during the same event.

After the tragedy

Five days after the tragedy, with the support of our employees, we moved the operations of our mutual association away from our previous location in the red zone.

Through the support of several other mutual associations and the Fédération’s compensation service, we saw the true nature of mutuality. Claims were dealt with promptly, and we sent advances to members to allay their concerns. “We made ​​every possible effort, and people could see our unique regional character and our closeness to our customers,” said general manager Pierre Bélair.

The fact that revenues for our mutual association have continued to grow shows that people in the area are finding their feet.

“The solidarity of Quebecers has touched the community of Lac-Mégantic. I have no doubt that with all of the support, co-operation and financial assistance, our downtown will be rebuilt stronger than ever. That’s as good a reason as any for people everywhere to feel like they’re at home with us,” said Mr. Bélair.


Annie Lévesque
Daniel Poirier
Fernand Timmons
Fernand Trahan
Gilles Roberge
Heidi Paquette
Jacques Lachapelle
Kristalna Vincent-Douville
Martine Brouard
Raymond Breton
Roger Bernier
Serge Robert

Management team

Guylaine Romanesky
General Manager
André Gagnon CIP
Sales and Business Development Manager
Stéphanie Chabot
Finance and Administration Manager - BBA

Our other insurance products

In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.

Use the menu to the right to discover our other insurance products.

Life and health insurance

Thanks to a network of financial security advisors, Promutuel offers its insured members access to a wide range of life and health insurance products.

 Produit Assurance de personne - Promutuel Assurance

  • Permanent life insurance
  • Permanent life insurance without medical examination
  • Temporary life insurance
  • Universal life insurance
  • Disability insurance
  • Critical illness insurance
  • Long-term care insurance
  • Travel insurance

For information : 1 800 510-4630, extension 2322.

*The financial security advisors are affiliated with Promutuel Insurance 
Boréale and sell products from a number of life insurance providers.

2019 annual report

We worked hard in 2019 to make your mutual insurance association even more resilient and ensure continued growth in the face of industry-wide upheavals so that we could continue to be a proud mutual insurer in your community.

We invite you to read our annual report to see what we achieved in 2019 (French only).

2018 Annual Report

Throughout its history, Promutuel Insurance has always viewed change as an opportunity for growth, finding ways to adapt without ever losing sight of its core mission as a mutual insurance association. In 2018, we used that strength to keep moving forward and standing out from the competition in an industry that’s rapidly evolving.

To see the results, we invite you to take a look at our annual report.

Community contributions

Solidarity, mutual aid and cooperation are three core values that are woven into the very fabric of your Mutual. Your Mutual is dedicated to investing day after day in the community, and is proud to have contributed once again this year to the socio-economic health of the region through the donations and sponsorships it has provided to various organizations. Your Mutual is a partner of choice in the success of many local events and initiatives.

2017 Annual Report

The purpose of insurance is to protect our most precious possessions and provide peace of mind. The numerous claims filed in 2017 were a stark reminder of our first and fundamental role as an insurer: being there for our insured members when they need us.

We encourage you to read our annual report for a look at last year’s highlights and financial results.


In 2016 we continued our efforts to provide an unparalleled client experience, in particular by increasing our digital presence and agility. Leveraging our clear vision and proven ability to adapt, we were able to succeed in a highly competitive landscape.

We invite you to consult our annual report, which summarizes our highlights and financial results from the past year.


/sites/default/files/2015 Annual Report – Promutuel Assurance Coaticook-Sherbrooke

The year 2015 was brimming with rich and promising projects, which inspired us to step up our efforts today to confidently build a brilliant future for our organization. We invite you to consult your mutual insurance association’s annual report for its 2015 results.

2014 Annual Report

Rapport Annuel 2014 - Promutuel Assurance Coaticook=Sherbrooke

A lot of positive changes occurred in 2014, which bodes well for the future of our organization. This annual report provides a summary of our projects and results from the past year.

Territoire Promutuel Assurance Centre-Sud

About us

Officially created on September 1, 2016, Promutuel Insurance Centre-Sud is a result of the merger of Promutuel Insurance Coaticook-Sherbrooke, Promutuel Insurance Drummond, Promutuel Insurance Monts et Rives. This merger allows the organization to position itself favourably for continued growth in an increasingly competitive market.

The mutual’s head office will be in Sherbrooke. To serve all its insured members throughout the merged territories, it also has offices in Drummondville, Lac-Mégantic, East Angus, and La Guadeloupe.

Here’s a brief overview of the history of the three mutuals that now form Promutuel Insurance Centre-Sud:

In the summer of 1940, a group of farmers founded the Fire, Lighting and Wind Insurance Mutual Company of Saint-Edmond. At that time, the Mutual served the whole district of Stanstead and had 105 members. In January 1979, the company was officially recognised under the corporate name Fire Insurance Mutual Association of Stanstead County. On March 1, 1990, the mutual associations of Stanstead-Orford and Compton-Sherbrooke merged together to create a stronger company.

The mutualist movement in the Drummondville region dates back to 1894 with the founding of the Fire Insurance Mutual Company of Saint-Pierre de Durham. On February 11, 1979, the company merged with the parish mutuals of Saint-Jean de Wickham and Saint-Félix-de-Kingsey to create the Drummond County Fire Insurance Mutual Association, better known more recently as Promutuel Drummond.

Monts et Rives
In the Lac-Mégantic region, the origins of the mutual principle date back to 1926 with the creation of the Fire Insurance Mutual Company of the municipality of the Spaulding and Ditchfield united townships, which later became the Fire and Lightning Mutual Insurance Company of the Frontenac local municipality. In order to offer more comprehensive insurance services, the Frontenac Mutual Association merged its activities with the Saint-Samuel Mutual Association to create the Fire Insurance Mutual Company of the County of Frontenac. In 2004, the mutual association expanded its territory to the East Angus and Fleurimont regions and changed its name to Promutuel Monts et Rives.

Promutuel Insurance Centre-Sud in numbers:

  • 41,373 insured-members who place their trust in us
  • A total of $58,827,000 in written premiums*
  • $39,238,000 paid out in claims in 2019
  • $49,348,000 in members’ equity

Survey for our insured-members who have filed a claim

We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.

The survey can be found online at and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.

If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process:

Titre Ville Région
Analyste de risques en assurance des particuliers (souscripteur) Un des bureaux de la Mutuelle Centre-du-Québec, Estrie Apply
Directeur - Assurance et qualité Un des bureaux de la Mutuelle Centre-du-Québec, Estrie Apply

Service outlets

Promutuel Insurance Centre-Sud

Head Office


3077, boulevard de Portland
Sherbrooke (Quebec)
J1L 2Y7

Opening hours

*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 4:30 pm
*Service by phone and email only.. For an emergency outside our business hours, please call our emergency hotline at the same toll-free number (1-877-799-8844).



102, rue Child
Coaticook (Quebec)
J1A 2B3

Opening hours

*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 4:30 pm
*Service by phone and email only.. For an emergency outside our business hours, please call our emergency hotline at the same toll-free number (1-877-799-8844).


720, boulevard René-Lévesque
Drummondville (Quebec)
J2C 0R6

Opening hours

*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 4:30 pm
*Service by phone and email only.. For an emergency outside our business hours, please call our emergency hotline at the same toll-free number (1-877-799-8844).


3932, rue Laval
Lac-Mégantic (Quebec)
G6B 2W9

Opening hours

*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 7:30 pm
*8:30 to 4:30 pm
*Service by phone and email only.. For an emergency outside our business hours, please call our emergency hotline at the same toll-free number (1-877-799-8844).
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