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Promutuel Assurance
Centre-Sud
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Promutuel Insurance Centre-Sud: we insure you better.

We've been insuring people in Sherbrooke, Coaticook, Drummondville, East Angus, Fleurimont, Lac-Mégantic and La Guadeloupe for so long, we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!

Logo - Promutuel Assurance Centre-Sud

Promutuel Insurance Centre-Sud takes off

Promutuel Insurance Coaticook-Sherbrooke, Promutuel Insurance Drummond, and Promutuel Insurance Monts et Rives are proud to announce that on September 1 they obtained the necessary regulatory approvals to join forces and create a new mutual insurance association. This new entity will be called Promutuel Insurance Centre-Sud.

The mutual’s head office will be in Sherbrooke. The same outstanding service will continue to be provided across the full expanse of the merged territories by the hundreds of employees at the seven service offices in the region.

For more information, see the press release.

Promutuel Insurance Fête du Lac des Nations

Promutuel Insurance Coaticook-Sherbrooke is proud to announce its brand new partnership with La Fête du Lac des Nations (french only). It is teaming up with the festival as event partner alongside Loto-Québec. This special edition, which runs July 19 to 24, 2016, marks the 35th anniversary of the event. The lineup is packed with well-known artists and pyrotechnics sure to wow the crowds. Promutuel Insurance Fête du Lac des Nations has put together a program worthy of the biggest festivals! Performers include Mélissa Etheridge, Les Cowboys Fringants, Angel Forrest, Éric Lapointe, DJ Champion, Véronique Dicaire, Half Moon Run, Alfa Rococo, Radio Radio, and many others!

Time for music!

On June 19, Promutuel Insurance Drummond joined the music lovers at Fête de la musique. After an all-day lineup of outdoor shows got the party going, the festivities extended into the night at participating bars and restaurants. The mutual was there all day at Espace Découvertes at Place Saint-Frédéric. Hundreds of festivalgoers gave the lucky wheel a spin and walked off with great prizes. Gilles Fluet even won two tickets to the Céline Dion concert at the Videotron Centre in Quebec City!

Winners of the “Take a Payment Holiday for 1 Year” contest

Left to right: Francis Bibeault, Claims Adjuster, contest winner Sonia Boulet, and Marie-Claude Blouin, Personal Lines Damage Insurance Agent.

Promutuel Insurance Drummond is very pleased to announce the winners of its “Take a Payment Holiday for 1 Year” contest. Hearty congratulations to Sonia Boulet and Michel Gingras!

To help us continually improve our services, we ask our insured members to fill out a satisfaction survey after they make a claim. Survey respondents become eligible for the draw held every year.

Coming up on a year in our new head office!

Promutuel Insurance Monts et Rives employees finally got to move in to their new head office on rue Laval, Lac-Mégantic, in April 2015, after more than 21 months in temporary lodgings.

The new facility features a contemporary design and noble materials. The Mutual is actively involved in the local economy, so naturally much of the work went to local contractors and businesses.

Now, close to a year later, the company has a new lease on life, and the team is rarin’ to go! Staff members really appreciate the healthy new work environment conducive to their wellbeing.

Promutuel Insurance Monts et Rives is now more visible in the community than ever. “We sense that people are behind us as we get back on our feet,” said Mutual general manager Pierre Bélair. “It’s a great feeling.”

Breaking ground for the new headquarters!

We’re very pleased to announce the start of construction on our new headquarters in Drummondville. The official groundbreaking ceremony was held on September 24.

The new two-storey building will have 10,200 square feet of floor space and provide a modern work environment with more space and better customer access. The project represents a hefty $3.7 million investment in the local economy.

“This really shows how far we’ve come,” said the general manager. “An investment like this comes about because of our association’s solid financial footing and demonstrates how we can change, responding to our customers’ needs and continuing our growth.”

Read the press release (French only).

HAIL STORM IN COATICOOK: EXCEPTIONAL MEASURES TAKEN

After Coaticook was hammered by a major hail storm and high winds, Promutuel Insurance Coaticook-Sherbrooke quickly dispatched a team and set up facilities to meet the needs of insured members affected by the event.

The mutual pulled out all the stops to resolve issues as quickly as possible. Impacted insured members will be contacted to schedule appointments starting this week.

For more information, specifically concerning the time and location of estimates and repairs, see the press release (in French only)

Festival des lanternes : re-experience the highlights

Promutuel Insurance proudly leads the parade at Festival des lanternes

Promutuel Insurance employees proudly carrying their lanterns

Drummondville’s inaugural Lantern Festival, a Promutuel Insurance presentation, was a scintillating success at Woodyatt Park this year on June 29.

Promutuel employees were out in force at the Festival, aglow with pride as volunteer lantern bearers at the head of the procession. Light sticks featuring the Promutuel Insurance logo were handed out to participants, to the delight of children and adults alike. Promutuel is still beaming with pride in the afterglow of this star turn in the community.

Promutuel Insurance lights up 200thanniversary celebrations with lantern festival

Promutuel Assurance Drummond is the proud sponsor of Festival des lanternes, which will be held at 9 p.m. on Monday, June 29 in Drummondville’s Woodyatt Park. This inspirational and inclusive community-building event lines up perfectly with Promutuel’s core values of cooperation and solidarity.

This is the very first Lantern Festival for the city and will close out the celebrations of Drummondville’s 200th anniversary. A number of Promutuel employees have volunteered as lantern bearers and will take part in the procession. Promutuel Insurance has deep roots in the community and an abiding concern for its history and culture. The forecast calls for a gorgeous night aglow with magic.

Promutuel Insurance distributes good cheer and umbrellas!

On a rainy June 21, 2015, a Promutuel Insurance squad visited various public places in Fleurimont and surprised passersby by handing out umbrellas sporting the mutual company’s logo.

A great initiative that had everyone smiling!

Lucky winner of the “Take a Payment Holiday for 1 Year” contest

Promutuel Insurance Drummond is pleased to announce the winner of its “Take a Payment Holiday for 1 Year” contest. Congratulations to Marie-Chantal Sarrazin !

Remember that our insured members are invited to complete a survey after a claim is settled. The “Take a Payment Holiday for 1 Year” contest provides incentive and helps us gather as much information as possible on the client satisfaction rate. A winner is declared each year from among survey respondents.

Insured member of the mutual wins $500

Un membre-assuré de la mutuelle gagne 500 $

Promutuel Insurance congratulates the winner of the contest held during the farm show in January at Centre BMO in Saint-Hyacinthe. Gilles Letarte from Drummondville won a $500 VISA gift card through a random draw held during the week of the show.

Open house on Québec farms

Open house on Québec farms - Promutuel Assurance Drummond

As part of the Open House on Québec farms, which took place on September 7, 2014, three of our damage insurance agents were at the Ferme Bel Alpaga et Bon Autruche in Saint-Bonaventure.

During this day, people completed a coupon stating the renewal dates of their policies and were entered to win a $50 gas card at Ultramar. Congratulations to the winner, Ms. Julie Lavoie.

Participation in the MRC de Drummond golf tournament

Participation in the MRC de Drummond golf tournament - Promutuel Assurance Drummond

On August 14, 2014, three of our damage insurance agents had the pleasure of participating in the MRC de Drummond golf tournament, which was held at the Club de golf Le Drummond.

During the tournament, people completed a coupon stating the renewal dates of their policies and were entered to win three prizes: two $50 gas coupons and a $100 gift card from Chez Mallet restaurant in Drummondville. The happy winner of the gift card is Mr. Jules Lavoie.

Promutuel Assurance Drummond at the la SCA des Bois-Francs annual golf tournament

Promutuel Assurance Drummond at the la SCA des Bois-Francs annual golf tournament - Promutuel Assurance Drummond

The annual golf tournament of the SCA des Bois-Francs, which was held on September 4, 2014 at the Club de golf Cristal, gave us the opportunity to meet several people in a nice and friendly atmosphere.

During the event, people completed a coupon stating the renewal dates of their policies and were entered to win two prizes: $50 and $100 gift cards for the Coop centre.

Winner for Take a Payment Holiday for 1 Year Contest

In the photo: Isabelle Rochefort, damage insurance agent, Mr. François Leclerc, contest winner, and Mr. Francis Bibeault, claims adjuster.

Promutuel Assurance Drummond has drawn a lucky winner for its Take a Payment Holiday for 1 Year Contest. Our congratulations go to Mr. François Leclerc!

Our insured-members who submit a claim are invited to answer a survey once their claim is settled. The Take a Payment Holiday for 1 Year Contest acts as an incentive and helps us gather as much feedback as possible about our customer satisfaction rate.

Major Partner of the 2014 Jean Coutu – Promutuel Insurance 12-hour Golf Fundraiser

Major Partner of the 2014 Jean Coutu – Promutuel Insurance 12-hour Golf Fundraiser

Promutuel Assurance Coaticook-Sherbrooke is very proud to join forces with Jean Coutu as a major partner of its upcoming golf tournament to raise funds for the Sherbrooke University Hospital Centre’s CHUS Foundation. The fundraiser will be held on June 4, 2014, at Club de Golf Venise in Magog. The day includes two rounds of golf, so let’s hope that sunny skies are in our future!

Promutuel Assurance Drummond, proud partner of 2014 daffodil month

Promutuel Assurance Drummond is pleased to support the Canadian Cancer Society’s annual fundraising campaign. As the official partner of 2014 Daffodil Month in Drummondville, the Mutual Association is doing its part for a collective effort to help save lives. The daffodil is a symbol of life and hope, and we are proud to be a part of this great movement of solidarity, which ties in perfectly with our mutualist values.

One little flower can go a long way in supporting this great cause!

Supporting our local chamber of commerce and industry and its annual gala

Promutuel Assurance Drummond is proud to offer its support to the Chambre de commerce et d’industrie de Drummond in honouring the business people who are paving the way for our region. The Mutual Association was a major sponsor of the Chamber’s Coquetel des bâtisseurs gala, held on January 27 at Le Dauphin Hotel and Suites.

This is a big date on the calendar for Drummondville’s business community and we are proud to have played a role in making the event a success. We are committed to the development of our region and sponsoring this event is just one of the ways we show our support. Congratulations to Mr. Richard Bourbeau, who was crowned Bâtisseur for 2014 and inducted to the Chamber’s business hall of fame!

Win the Air Trip of your life!

Win the Air Trip of your life!

***The contest is now over***

Promutuel Assurance Coaticook-Sherbrooke has joined forces with Radio NRJ to offer you the chance to win 3 round-trip tickets for you and a friend to 3 of the destinations served by Porter Airlines, including an overnight stay in each city! A $4,500 value.

Enter today at radionrj.ca
What’s more, you can request a quote from Promutuel Insurance to double your chances of winning!

See contest rules (in French only)

Promutuel Assurance Coaticook-Sherbrooke on CIGN 96.7 FM


Promutuel Coaticook-Sherbrooke est présente à la radio CIGN fm 96.7

Promutuel Assurance Coaticook-Sherbrooke is proud to financially support the development of its community. Its staff helps to ensure the Mutuelle’s presence in the region by getting involved in various organizations.


Each Monday morning, Daniel Thibault, damage insurance agent for the mutual company, hosts the radio show Le réveil du lundi de Promutuel. The program is aired on CIGN 96.7 FM, Coaticook’s official cooperative community ratio station.

The mission of CIGN 96.7 FM is to objectively inform Coaticookers about what’s going on in their community. It is meant to reflect their reality. Airing balanced and diversified musical programming, CIGN 96. 7 FM is a free and creative public place that allows the population to develop a feeling of belonging to its community.

150th anniversary of the founding of Sainte-Brigitte-des-Saults

Promutuel Drummond proud to participate in the celebrations

It was a great honour for Gaétan Desmarais and Guy Huberdeau, two damage insurance agents from Promutuel Drummond, to participate in the celebrations surrounding the 150th anniversary of the founding of the town of Sainte-Brigitte-des-Saults in October.

Proud host of the Promutuel leadership's annual tournament in 2014!

It's official: the next Groupe Promutuel golf tournament will be held in our beautiful region on September 9, 2014. We'll be hosting senior figures from the Groupe at the Manoir des Sables. This will be a great opportunity for visitors to explore our region's attractions and contribute to the local economy.

Promutuel Drummond provides grants to various organizations

On March 7th 2013, during a cocktail dinner buffet, Promutuel Drummond proceeded to the distribution of grants to different organizations.

Here is the list of those who received an amount of $ 1,000:

  • Association des parents d'enfants handicapés du Centre-du-Québec (APEHCQ)
  • Accueil Grossesse Birthright Drummondville
  • Association des personnes proches aidantes Drummond (APPAD)
  • Autisme et TED Centre-du-Québec
  • CALACS La Passerelle, Centre d'aide et de lutte contre les agressions à caractère sexuel
  • Centre Normand Léveillé Inc.
  • Maison des jeunes de Saint-Charles-de-Drummond
  • Panda Mauricie/Centre-du-Québec
  • Partance
  • Le Refuge La Piaule du Centre-du-Québec Inc.

For their part, the Tablée populaire « Les P'tites boîtes à lunch de La Tablée populaire » received an amount of $ 6,500 during the same event.

After the tragedy

Five days after the tragedy, with the support of our employees, we moved the operations of our mutual association away from our previous location in the red zone.

Through the support of several other mutual associations and the Fédération’s compensation service, we saw the true nature of mutuality. Claims were dealt with promptly, and we sent advances to members to allay their concerns. “We made ​​every possible effort, and people could see our unique regional character and our closeness to our customers,” said general manager Pierre Bélair.

The fact that revenues for our mutual association have continued to grow shows that people in the area are finding their feet.

“The solidarity of Quebecers has touched the community of Lac-Mégantic. I have no doubt that with all of the support, co-operation and financial assistance, our downtown will be rebuilt stronger than ever. That’s as good a reason as any for people everywhere to feel like they’re at home with us,” said Mr. Bélair.

Directors

Daniel Poirier
Nantes
Fernand Timmons
Wickham
Fernand Trahan
L'Avenir
Gilles Roberge
Orford
Heidi Paquette
East-Angus
Jacques Lachapelle
St-Félix-de-Kingsey
Kristalna Vincent-Douville
Sherbrooke
Martine Brouard
Stornoway
Raymond Breton
Saint-Lucien
Robert Perreault
Compton
Roger Bernier
Saint-Sébastien
Serge Robert
Coaticook

Management team

Guylaine Romanesky
General Manager
René Larochelle
Deputy General Manager, Brokerage Development, Strategic Advisor and Marketing
Coaticook
André Gagnon PAA
Regional Manager of Sales and Business Development, Lac-Mégantic et Drummond sector
André Poulin PAA
Finances Manager, compliance and process harmonization
Claude Tremblay
Indemnification Manager
Lucie J. Brouillard
Regional Manager of Sales and Business Development, Coaticook et de Sherbrooke sector

Our other insurance products

In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.

Use the menu to the right to discover our other insurance products.

Life and health insurance

Thanks to a network of financial security advisors, Promutuel offers its insured members access to a wide range of life and health insurance products.

 Produit Assurance de personne - Promutuel Assurance

  • Permanent life insurance
  • Permanent life insurance without medical examination
  • Temporary life insurance
  • Universal life insurance
  • Disability insurance
  • Critical illness insurance
  • Long-term care insurance
  • Travel insurance

For information : 1 800 510-4630, extension 2322.

2015 ANNUAL REPORT

/sites/default/files/2015 Annual Report – Promutuel Assurance Coaticook-Sherbrooke

The year 2015 was brimming with rich and promising projects, which inspired us to step up our efforts today to confidently build a brilliant future for our organization. We invite you to consult your mutual insurance association’s annual report for its 2015 results.

2014 Annual Report

Rapport Annuel 2014 - Promutuel Assurance Coaticook=Sherbrooke

A lot of positive changes occurred in 2014, which bodes well for the future of our organization. This annual report provides a summary of our projects and results from the past year.

Territoire Promutuel Assurance Centre-Sud

About us

Officially created on September 1, 2016, Promutuel Insurance Centre-Sud is a result of the merger of Promutuel Insurance Coaticook-Sherbrooke, Promutuel Insurance Drummond, Promutuel Insurance Monts et Rives. This merger allows the organization to position itself favourably for continued growth in an increasingly competitive market.

The mutual’s head office will be in Sherbrooke. To serve all its insured members throughout the merged territories, it also has offices in Drummondville, Lac-Mégantic, East Angus, Fleurimont, and La Guadeloupe.

Here’s a brief overview of the history of the three mutuals that now form Promutuel Insurance Centre-Sud:

Coaticook-Sherbrooke
In the summer of 1940, a group of farmers founded the Fire, Lighting and Wind Insurance Mutual Company of Saint-Edmond. At that time, the Mutual served the whole district of Stanstead and had 105 members. In January 1979, the company was officially recognised under the corporate name Fire Insurance Mutual Association of Stanstead County. On March 1, 1990, the mutual associations of Stanstead-Orford and Compton-Sherbrooke merged together to create a stronger company.

Drummond
The mutualist movement in the Drummondville region dates back to 1894 with the founding of the Fire Insurance Mutual Company of Saint-Pierre de Durham. On February 11, 1979, the company merged with the parish mutuals of Saint-Jean de Wickham and Saint-Félix-de-Kingsey to create the Drummond County Fire Insurance Mutual Association, better known more recently as Promutuel Drummond.

Monts et Rives
In the Lac-Mégantic region, the origins of the mutual principle date back to 1926 with the creation of the Fire Insurance Mutual Company of the municipality of the Spaulding and Ditchfield united townships, which later became the Fire and Lightning Mutual Insurance Company of the Frontenac local municipality. In order to offer more comprehensive insurance services, the Frontenac Mutual Association merged its activities with the Saint-Samuel Mutual Association to create the Fire Insurance Mutual Company of the County of Frontenac. In 2004, the mutual association expanded its territory to the East Angus and Fleurimont regions and changed its name to Promutuel Monts et Rives.

HIGHLIGHTS IN 2015

Promutuel Insurance Centre-Sud in numbers:

  • 101 employees serving 41,700 insured members
  • Nearly $48 million in premiums

Community contributions

Solidarity, mutual aid and cooperation are three core values that are woven into the very fabric of your Mutual. Your Mutual is dedicated to investing day after day in the community, and is proud to have contributed once again this year to the socio-economic health of the region through the donations and sponsorships it has provided to various organizations. Your Mutual is a partner of choice in the success of many local events and initiatives.

Survey for our insured-members who have filed a claim

We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.

The survey can be found online at http://www.promutuel.ca/sondage and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.

If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process: https://www.promutuelassurance.ca/en/complaint-process.

Title City Region  
Conseiller en ressources humaines Drummondville Centre-du-Québec Apply

Service outlets

Promutuel Assurance Centre-Sud

Head Office

Sherbrooke

3077, boulevard de Portland
Sherbrooke (Québec)
J1L 2Y7
Toll-free: 
Phone: 
Fax: 
819 821-2225

Opening hours

Mon: 
8:30 am - 4:30 pm*
Tue: 
8:30 am - 4:30 pm*
Wed: 
8:30 am - 4:30 pm*
Thu: 
8:30 am - 7 pm*
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open Monday to Thursday until 7 pm.

Office(s):

Coaticook

102, rue Child
Coaticook (Québec)
J1A 2B3
Toll-free: 
Phone: 
Fax: 
819 821-2225

Opening hours

Mon: 
8 am - 4:30 pm*
Tue: 
8 am - 4:30 pm*
Wed: 
8 am - 4:30 pm*
Thu: 
8 am - 7 pm*
Fri: 
8 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open Monday to Thursday until 7 pm.

Drummondville

720, boulevard René-Lévesque
Drummondville (Québec)
J2C 0R6
Toll-free: 
Phone: 
Fax: 
819 477-3341

Opening hours

Mon: 
8:30 am - 5 pm*
Tue: 
8:30 am - 5 pm*
Wed: 
8:30 am - 5 pm*
Thu: 
8:30 am - 5 pm
Fri: 
8:30 am - 5 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 7:30 pm

East Angus

161, rue Angus Sud, local 3
East Angus (Québec)
J0B 1R0
Phone: 
Fax: 
819 832-3890

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed

Fleurimont

1436, rue King Est
Fleurimont (Québec)
J1G 1E9
Phone: 
Fax: 
819 573-0867

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed

Lac-Mégantic

3932, rue Laval
Lac-Mégantic (Québec)
G6B 2W9
Toll-free: 
Phone: 
Fax: 
819 583-0627

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed

La Guadeloupe

325, 14e Avenue
La Guadeloupe (Québec)
G0M 1G0
Toll-free: 
Phone: 
Fax: 
418 459-3240

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
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