Promutuel Assurance
Boréale
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1 800 848-1531

What we know the best, we can insure better than the rest.

Since we've been insuring people in your region for so long, we know your needs better than anyone. This gives us a big advantage when it comes to offering you the best coverage to insure your home, car, business or farm in line with your budget. Welcome to Promutuel, your home away from home!

Logo Promutuel Assurance Boréale

2015 Annual General Meeting

2015 Annual General Meeting

Insured-members of Promutuel Insurance Boréale are invited to join us at Duhamel-Ouest (Québec) on March 20 2015. We hope to see many of you there! To obtain a nomination form (seats open for election), click on the following link:
Nomination form (French only)

Yvan Rose appointed Chairman of the Board at CAMIC

Yvan Rose appointed Chairman of the Board at CAMIC

At its most recent conference, the Canadian Association of Mutual Insurance Companies (CAMIC) appointed Yvan Rose, General Manager of Promutuel Assurance Boréale, to be its new Chairman of the Board of Directors.

In this important role, Mr. Rose will have the opportunity to welcome mutual associations from across Canada to Québec, since the next CAMIC conference will be held in the Charlevoix region in 2015.

It is important to note that it has been twenty-four years since a Québecer was last appointed to this position. Jacques Douville chaired the CAMIC Board of Directors from October 1990 to October 1992. This appointment is a valuable opportunity for Yvan Rose to represent Québec’s interests on the national stage, as well as being a great source of pride for the region.

Introducing Promutuel Assurance Boréale

Introducing Promutuel Assurance Boréale

Amos, October 1, 2014 – Today, the managers of Promutuel Assurance L’Abitibienne and Promutuel Assurance Rouyn-Noranda — Témiscamingue received the necessary approvals from the regulatory authorities to combine their activities into a single mutual company. The new entity will bear the name Promutuel Assurance Boréale.

“We are very proud of this combination. This is a great leap forward that will enable us to benefit from solid financial capital. We will be in a good position to face the strategic issues of our industry, which is essential in the current environment, which is becoming increasingly competitive,” said Yvan Rose, General Manager of Promutuel Assurance Boréale.

The Mutual’s head office will be located in Amos, at 282, 1st Avenue East. The Mutual will use the two old companies’ 12 service offices to continue to serve the insured-members of this large territory. The offices are located in La Sarre, Labelle, Lebel-sur-Quévillon, Malartic, Maniwaki, Mont-Laurier, Mont-Tremblant, Rouyn-Noranda, Sainte-Agathe-des-Monts, Témiscaming, Val-d’Or and Ville-Marie.

“The two mutual companies have always believed in the importance of cooperation and regional development, and it is in respect of these values that the combination agreement was concluded,” said Yvan Lévesque, the President of the new Mutual.

Several steps were taken before the activities of the two mutual companies could be combined. The insured-members were first called upon to vote on this project at an extraordinary general meeting on May 26 and 27. An application was then submitted to the Autorité des marchés financiers (AMF), which had to make sure that the new Mutual would meet legal requirements. Finally, the AMF made a recommendation to the ministre des Finances du Québec, who approved the project.

Promutuel Assurance Boréale will count on the expertise of 165 employees, serving its 40,000 insured-members. At December 31, 2013, the premium volume of Promutuel Assurance L’Abitibienne and Promutuel Assurance Rouyn-Noranda-Témiscamingue totalled almost $50 million, making Promutuel Assurance Boréale one of the largest mutual companies in the Groupe, in terms of sales.

-30-

For information:
Yvan Rose
General Manager
yvan.rose@promutuel.ca

A Significant Contribution

Promutuel Assurance Boréale

On Saturday, May 10, General Manager Yvan Rose and President Yvan Lévesque of Promutuel Assurance Boréale were proud to accept the David Gourd Award from the Chambre de commerce et d'industrie du Centre-Abitibi. This award comes as recognition for the significant contribution the Mutual Association has made to community development, specifically through its sponsorship initiatives and the dedication of its staff.

Promutuel Assurance Boréale Take a Payment Holiday for 1 Year Contest

Michel Gagnon, Director of Technical Operations, David Jacob, Director of the Amos branch, and Yvan Rose, CEO, with the winners, Roger and Lucille Sayeur.

Promutuel Assurance Boréale has drawn the lucky winners of its Payment Holiday for 1 Year Contest. Congratulations to Roger and Lucille Sayeur, of Saint-Félix-de-Dalquier !

Our insured-members who submit a claim are invited to answer a survey once their claim is settled. The Take a Payment Holiday for 1 Year Contest acts as an incentive and helps us gather as much feedback as possible about our customer satisfaction rate. The prize represents payment of the insurance premium for one year, for a maximum amount of $1,000.

Assemblée générale annuelle et mise en candidature


Assemblée générale annuelle - Promutuel Bellechasse-Lévis

Promutuel Assurance Boréale, société mutuelle d'assurance générale rappelle que son assemblée générale annuelle se tiendra le vendredi 28 mars 2014 à Amos.


Téléchargez le bulletin de mise en candidature au poste d'administrateur pour les sièges numéros 4, 5 et 6.

Boréale gets involved!

Considering the vast territory it covers, Promutuel Assurance Boréale gets involved in many events, including two major festivals with significant socio-economic benefits. It is a major sponsor of the Festival H2O in Amos, Abitibi-Témiscamingue, and the official presenter of the Festival de la Rouge in Nominingue, in the Laurentides region.

Promutuel Assurance Boréale, close to local people

Year after year, Promutuel Assurance Boréale awards thousands of dollars in donations and sponsorships to various regional organizations. These contributions to the community, in addition to being one of our association’s core values, is our way of contributing to regional development and acting as a committed and responsible corporate citizen.

Remise d'un chèque à Défi Joel Paquin 

Remise d'un chèque au Club de Ski

Remise d'un chèque au Centre Jeunesse 

Remise d'un chèque à Agences Simplex

Sponsor/partner of the Chambre de commerce Témis-Accord

We have signed an agreement with the Chambre de commerce Témis-Accord to become an annual partner for 2013-2014. This sponsorship/partnership is about more than a financial contribution: it’s about sharing success.

Directors

Yvan Lévesque
President
Member of the executive committee
Saint-Félix-de-Dalquier
Jean Cotten
1st Vice-President
Member of the executive committee
Angliers
Daniel Asselin
2nd Vice-President
Member of the executive committee
Val-d'Or
Ghislain Dion
Member of the Audit committee
La Sarre
Gilbert Brassard
Member of the Audit committee
Labelle
Gilles Dubreuil
Belcourt
Jean-Yves Gauthier
President and Member of the Audit committee
Ville-Marie
Karène Richer
Member of the executive committee
Member of the deontology committee
Rouyn-Noranda
Lyne Ash
Member of the Audit committee
Nédélec
Réjean Piché
Member of the deontology committee
Mont-Laurier
Rosaire Corriveau
Member of the deontology committee
Amos

Employees

Yvan Rose, Adm.A., PAA
General manager
Line Clément
Prevention manager
Alain Bernard
Manager
Sainte-Agathe-des-Monts
André Ste-Marie
Manager
Mont-Tremblant
David Jacob, PAA
Manager
Amos and Lebel-sur-Quévillon
Kathy Bélanger, CPA, CA
Business development manager
Luc Paquin
Manager
Rouyn-Noranda, Témiscaming et Ville-Marie
Lyne Carpentier, MBA, FPAA, CRM
Risks analysis manager
Michel Gagnon, FPAA
Indemnification manager
Michel Mongrain
Manager
La Sarre
Réjean Nantel
Manager
Labelle and Mont-Laurier
Rodrigue Lacourcière
Manager
Maniwaki
Sophie Vincent
Manager
Malartic et Val-d'Or
Sylvain Fréchette, B.A.A.
Finance manager

Our other insurance products

In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.

Use the menu to the right to discover our other insurance products.

Life and health insurance

Thanks to its network of financial security advisors, Promutuel offers its insured members access to a wide range of life and health insurance products.

Produit Assurance de personne - Promutuel Assurance

  • Permanent life insurance
  • Permanent life insurance without medical examination
  • Temporary life insurance
  • Universal life insurance
  • Disability insurance
  • Critical illness insurance
  • Long-term care insurance
  • Travel insurance

For information : 1 800 510-4630, extension 2322.

2014 Annual Report

Rapport Annuel 2014 - Promutuel Assurance Boréale

A lot of positive changes occurred in 2014, which bodes well for the future of our organization. This annual report provides a summary of our projects and results from the past year.

2013 Annual Report

2013 will have unquestionably been a year of great achievements. We completed many projects and we have the impression that Promutuel is undergoing a renaissance, bringing greater success for the future. To learn more, refer to your Mutual company’s 2013 annual report (available in French only).

Carte Promutuel Assurance Boréale - Nord

Carte Promutuel Assurance Boréale - Sud

About us

On October 1, 2014, Promutuel Assurance L’Abitibienne and Promutuel Assurance Rouyn-Noranda − Témiscamingue merged to become Promutuel Assurance Boréale, forming one of the largest mutual associations in Groupe Promutuel in terms of sales.

The mutual association’s head office is in Amos. To continue serving all insured-members across the broad geographical area covered by the new mutual association, all thirteen service offices of the two former entities remain open.

Here is a brief background of the two mutual associations that joined forces to become Promutuel Assurance Boréale:

Promutuel Assurance L'Abitibienne

Founded in 1926 in Amos, the first parish mutual started out its operations in the offices of the local agricultural co-operative. In 1950, it became a county mutual in order to expand its territory. As amendments were made to the Act respecting insurance, the mutual association changed its corporate name and saw its mandate expanded.

In 1985, the Mutuelle contre l'incendie d'Abitibi continued to grow, merging with another fire insurance mutual, the Mutuelle contre l'incendie de Ferme-Neuve, to become the mutual association known as Promutuel L'Abitibienne. Followng that merger, new service outlets were soon opened, namely in Mont-Laurier and Saint-Jovite, to support the mutual association’s sales initiatives.

Promutuel Assurance Rouyn-Noranda − Témiscamingue

Promutuel Assurance Rouyn-Noranda – Témiscamingue was the result of the merger in 1977 of two fire insurance mutuals, the Société mutuelle d'assurance contre l'incendie de Témiscamingue and the Compagnie d'assurance mutuelle contre le feu de Saint-Bernard de Beauchastel. At the time of the merger, the mutual association’s head office was established in Lorrainville, then was moved to Ville-Marie in 1984.

The potential for development in the territory served by the mutual association was strong, since the area covered some thirty municipalities with a population of some 55,000 people. To better serve its customer base, the mutual association operated offices in the largest municipalities in the region.

2014 highlights

Promutuel Insurance Boréale in number:

  • 40,303 insured-members who place their trust in us
  • A total of $40,105,000 in written premiums
  • $27,337,000 paid out in claims
  • $17,273,000 in members’ equity

Community contributions

Solidarity, mutual aid and cooperation are three core values that are woven into the very fabric of your Mutual. Your Mutual is dedicated to investing day after day in the community, and is proud to have contributed once again this year to the socio-economic health of the region through the donations and sponsorships it has provided to various organizations. Your Mutual is a partner of choice in the success of many local events and initiatives.

Survey for our insured-members who have filed a claim

We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.

The survey can be found online at http://www.promutuel.ca/sondage and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.

If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process: https://www.promutuelassurance.ca/en/complaint-process.

Title City Location
Réceptionniste Vallée-de-l’Or Promutuel Assurance Boréale
Agent en assurance de dommages des particuliers La Sarre Promutuel Assurance Boréale
Conseiller en service financier - Soutien à la clientèle Vallée-de-l’Or Promutuel Assurance Boréale

Service outlets

Promutuel Assurance Boréale

Head Office

Amos

282, 1re Avenue Est
Amos (Québec)
J9T 1H3
Toll-free: 
1 800 848-1531
Phone: 
819 732-1531
Fax: 
819 732-4293

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Office(s)

La Sarre

605, 2e Rue Est
La Sarre (Québec)
J9Z 2S6
Phone: 
819 333-4144
Fax: 
819 333-5971

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Labelle

7381, boulevard du Curé-Labelle
Labelle (Québec)
J0T 1H0
Toll-free: 
1 877 886-5353
Phone: 
819 686-5353
Fax: 
819 686-5383

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Lebel-sur-Quévillon

81, Place Quévillon, case postale 160
Lebel-sur-Quévillon (Québec)
J0Y 1X0
Phone: 
819 755-5577
Fax: 
819 755-5573

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Malartic

742, rue Royale
Malartic (Québec)
J0Y 1Z0
Phone: 
819 757-4347
Fax: 
819 757-4349

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Maniwaki

175, rue Notre-Dame
Maniwaki (Québec)
J9E 2J3
Phone: 
819 449-5143
Fax: 
819 449-6357

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Mont-Laurier

468, rue de la Madone
Mont-Laurier (Québec)
J9L 1S3
Phone: 
819 623-6271
Fax: 
819 623-7977

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Mont-Tremblant

397, rue de Saint-Jovite
Mont-Tremblant (Québec)
J8E 2Z9
Toll-free: 
1 877 425-6644
Phone: 
819 425-6644
Fax: 
819 425-6626

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Sainte-Agathe-des-Monts

575, rue Principale Est
Sainte-Agathe-des-Monts (Québec)
J8C 1L1
Toll-free: 
1 888 424-2107
Phone: 
819 324-0712
Fax: 
819 324-2107

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Rouyn-Noranda

100, avenue du Lac
Rouyn-Noranda (Québec)
J9X 4N4
Toll-free: 
1 800 991-8105
Phone: 
819 762-8105
Fax: 
819 762-2087

Opening hours

Mon: 
8:30 am - 5 pm
Tue: 
8:30 am - 5 pm
Wed: 
8:30 am - 5 pm
Thu: 
8:30 am - 5 pm
Fri: 
8:30 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Témiscaming

456, Chemin Kipawa
Témiscaming (Québec)
J0Z 3R0‎
Phone: 
819 627-9476

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
*8:30 am - 4:30 pm
Fri: 
*8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Closed between 12pm and 1pm

Val-d'Or

875, 3e Avenue
Val-d'Or (Québec)
J9P 1T2
Toll-free: 
1 888 525-8195
Phone: 
819 825-8195
Fax: 
819 825-5222

Opening hours

Mon: 
9 am - 5 pm
Tue: 
9 am - 5 pm
Wed: 
9 am - 5 pm
Thu: 
9 am - 5 pm
Fri: 
9 am - 5 pm
Sat: 
Closed
Sun: 
Closed

Ville-Marie

31B, rue des Oblats Nord
Ville-Marie (Québec)
J9V 1H9
Toll-free: 
1 800 201-1283
Phone: 
819 622-0024
Fax: 
819 622-0717

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
*8:30 am - 4:30 pm
Fri: 
*8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Closed between 12pm and 1pm
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