Promutuel Insurance has several measures in place to limit the impact of a postal service interruption, should one occur. They are:
Renewing your insurance policy
If your insurance policy expires in the coming weeks, contact your Mutual Insurance Association to find out about any changes and decide how you’d like to receive important documents.
Paying your premium
You must keep paying your premiums as scheduled in your contract to keep your insurance policy in effect. Here’s how you can pay without mailing a cheque:
- Using preauthorized payments through your bank (contact your Mutual Insurance Association to sign up)
- At your financial institution
- In person at a Mutual Insurance Association branch
For claims, talk to the claims adjuster handling your file. As your contact person, they’ll follow up regarding necessary documents, claims payments, and everything in between.
You can communicate with your Mutual Insurance Association by phone, email, or fax at any time. You’ll find all the contact information on our website in the Contact Us section.
As the situation develops, Promutuel Insurance will adjust the measures in place as needed. Visit this page on a regular basis for all the latest information.