Our employees are working from home in every part of the province to serve you. For important information and to find out more about our measures, see our information section.
We've been insuring people in Saint-Gervais, Lévis, Saint-Damien, Sainte-Justine, Saint-Michel, Saint-Raphaël, Rivière-du-Loup, l'Isle-Verte and Trois-Pistoles for so long, we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!
The next Annual and Extraordinary Meetings (“meeting”) of Promutuel Rive-Sud will be held in virtual format only as a live audio-video webcast on June 16 at 7:30 p.m.
This new meeting format is necessary because of the COVID-19 pandemic and current public health regulations against physical meetings. All members are welcome to attend these meetings, vote, and ask questions in writing via the virtual platform, regardless of where they live. Consult the meeting notice, the draft resolution, the proposed regulation, and the annual report (french only).
Dear Insured Members,
Please note that further to the government’s announced guidance and in keeping with our commitment to the health of our insured members, we have decided, as a precaution, to postpone our meeting scheduled for March 18 at 7:30 p.m. We will advise you of the new date as soon as possible.
Thank you for your understanding.
Insured members of Promutual Rive-Sud are invited on Wednesday, March 18, 2020, at 7:30 p.m., at the Centre socio-culturel de Saint-Gervais, located at 176, rue Nadeau in Saint-Gervais. In case of cancellation, the meetings will be rescheduled for Thursday, March 19, 2020, at the same time and location.
Insured members of Promutual Insurance Rive-Sud are invited on Tuesday, March 12, 2019, at 7:30 p.m., at the Chalet des sports, Gilles-Moreau room, located at 200, côte de la Mer in Notre-Dame-du Portage.
In case of cancellation, the meetings will be rescheduled for March 13, 2019, at the same time and location. Transportation is offered to our insured members. We hope that many of you will be able to attend these meetings! Please consult the meeting notice (french only).
Raphaël Desbiens of Lévis is the first winner of Québec’s “$1,000 For Me, $2,000 For My Community” contest. Anyone who requested a quote between January 29, 2017, and August 6, 2017, was entered in the draw, which was held on August 22.
Simply by requesting a quote from Promutuel Insurance, he won $1,000 and was able to donate $2,000 to the charity of his choice—Fondation pour la sauvegarde de la truite mouchetée (FSTM) (French only), whose mission is to raise awareness among young people of the importance of protecting aquatic habitats and to fund university research projects to develop and improve spawning ground and habitat management techniques.
Congratulations, Mr. Desbiens, and thank you for your generous donation!
Request a quote between August 7, 2017, and March 5, 2018, to be entered in the next draw on March 21, 2018.
No more paper policies! With the brand new online service from Promutuel Insurance, you can now get your insurance policies and certificates electronically. How? Simply by signing up for Online Policies in your Client Space !
This online service is sure to please. What’s more, by signing up for an Online Policy, you could win a $5,000 travel credit for your dream destination or one of twelve luxury suitcases!
To learn more about all the benefits of your Client Space, click here.
On Saturday, December 17, the Promutuel Insurance Rive-Sud team visited the Saint-Anselme IGA cooperative to delight passersby with mountains of gifts and unlimited smiles! In all, 200 snow shovels, 250 shopping bags, as well as coffee and cookies were given away.
Cheered on by their “Minions” mascot, the team also drew five prepaid cards valued at $100 each to give to customers at the store. The winners were taken by surprise at the checkout just as they were getting ready to pay for their purchases.
Bravo to the entire team!
Promutuel Insurance Bellechasse-Lévis and Promutuel Insurance Rivière-du-Loup have joined forces and on December 30, 2015, officially became Promutuel Insurance Rive-Sud.
“We’re very proud of this merger, which lets us continue to build on our strength as a mutual and positions us strategically in a competitive market,” noted Promutuel Insurance Rive-Sud general manager Mario Montminy. “Our insured members’ satisfaction has always been our #1 priority. This agreement shows that we're ready to embrace change to better meet their needs."
The new Mutual’s head office will be in Saint-Gervais. To provide the same outstanding service throughout the merged territories, the offices of the two former mutuals will remain open.
“The new arrival was born out of a spirit of mutual aid and collaboration," remarked the Mutual's chair of the board René Goupil. "Our whole team is primed and looking to the future with confidence!”
For more information, see the press release(French only).
Promutuel Insurance Bellechasse-Lévis is pleased to announce the winners of its “Take a Payment Holiday for 1 Year” contest. Congratulations to Jacques Beauchemin and Suzanne Duchesneau!
Remember that our insured members are invited to complete a survey after a claim is settled. The “Take a Payment Holiday for 1 Year” contest provides incentive and helps us gather as much information as possible on the client satisfaction rate. A winner is declared each year from among survey respondents.
On Thursday, January 22, 2015, Promutuel Assurance Bellechasse-Lévis held a cocktail reception at the Centre socio-culturel de Saint-Gervais, where it awarded more than $110,000 in grants to some 32 community organizations as part of the “Projets coup de cœur” initiative it launched in the fall. More than a hundred people were in attendance to join in the festivities and receive their awards.
The purpose of the “Projets coup de cœur” initiative was to provide financial support to help organizations realize projects likely to have a positive impact in the community. The initiative ran from September 15 to October 10, 2014, within the area served by the Mutual Association, namely in the following municipalities: Saint-Gervais, Lévis, Saint-Damien, Saint-Michel, Saint-Raphaël and Sainte-Sabine.
In anticipation of the extraordinary general meeting, which will take place on November 12, here are two by-laws that will be submitted to the insured-members for adoption. We remind you that this meeting will be held at the Centre communautaire de Saint-Lazare, starting at 7:30 p.m. We hope to see you there!
Please note that effective October 1, 2014, the Prompt Support protection is no longer offered by Promutuel Assurance Rivière-du-Loup.
Insured-members of Promutuel Assurance Bellechasse-Lévis !
Submit your favourites for a project by the non-profit organization (NPO) or cooperative of your choice, and we could give it up to $10,000 to make it a reality.
YOU HAVE A PROJECT IN MIND THAT WILL HAVE POSITIVE BENEFITS FOR THE COMMUNITY?
Individuals whose projects are retained will be invited to the favourites gala on November 29 in Saint-Gervais.
In total, Promutuel Assurance Bellechasse-Lévis will remit $125,000 in dividends to the population’s favourite organizations!
In the photo: Mr. Claude Boucher, Insurance Agent, Ms. Julie Gagnon, Secretary and Mr. Robin Ouellet, President.
Following the fire that occurred on the night of January 22 to 23 at L'Isle-Verte, Promutuel Rivière-du-Loup expresses its sympathy to the families of the victims and the injured, the employees of the residence and the entire community.
Guided by its values of solidarity and mutual aid, the Mutuelle has decided to implement a free professional listening service specifically for its affected insured-members, employees and residents of Résidence du Havre and their respective immediate families. The phone line is accessible 24/7 and offers victims’ loved ones the possibility to benefit from free psychological support from health professionals.
In August, it was our great pleasure to welcome presidents and general managers from Promutuel branches across the province for a golf tournament benefitting the Carrefour d’Initiatives Populaires de Rivière-du-Loup. After the tournament, we presented them with a cheque for $25,000.
Promutuel Rivière-du-Loup had the honour of receiving presidents and general managers from Promutuel branches across the province as well as senior figures from the Fédération Promutuel for an annual golf tournament for managers. The tournament raised $25,000, which was donated to the Carrefour d’Initiatives Populaires de Rivière-du-Loup. Golfers were charmed by our warm welcome and our beautiful little corner of the province.
In 2013, Promutuel Rivière-du-Loup proudly celebrated its 100th anniversary. A hundred years of loyal service to our clients!
The companies that would one day become Promutuel Rivière-du-Loup began in 1913 in Saint-Patrice and in 1916 in L’Isle-Verte. It was the merger of these two mutual associations that created Promutuel Rivière-du-Loup as we know it today. Thanks to the hard work of our founders and those who succeeded them, we can celebrate our 100th anniversary this year. Thank you to everyone who helped make our Promutuel what it is today!
In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.
Use the menu to the right to discover our other insurance products.
Thanks to a network of financial security advisors, Promutuel offers its insured members access to a wide range of life and health insurance products.
For information : 1 800 510-4630, extension 2322.
*The financial security advisors are affiliated with Promutuel Insurance
Boréale and sell products from a number of life insurance providers.
We worked hard in 2019 to make your mutual insurance association even more resilient and ensure continued growth in the face of industry-wide upheavals so that we could continue to be a proud mutual insurer in your community.
We invite you to read our annual report to see what we achieved in 2019 (French only).
Throughout its history, Promutuel Insurance has always viewed change as an opportunity for growth, finding ways to adapt without ever losing sight of its core mission as a mutual insurance association. In 2018, we used that strength to keep moving forward and standing out from the competition in an industry that’s rapidly evolving.
To see the results, we invite you to take a look at our annual report.
The purpose of insurance is to protect our most precious possessions and provide peace of mind. The numerous claims filed in 2017 were a stark reminder of our first and fundamental role as an insurer: being there for our insured members when they need us.
We encourage you to read our annual report for a look at last year’s highlights and financial results.
In 2016 we continued our efforts to provide an unparalleled client experience, in particular by increasing our digital presence and agility. Leveraging our clear vision and proven ability to adapt, we were able to succeed in a highly competitive landscape.
We invite you to consult our annual report, which summarizes our highlights and financial results from the past year.
2013 will have unquestionably been a year of great achievements. We completed many projects and we have the impression that Promutuel is undergoing a renaissance, bringing greater success for the future. To learn more, refer to your Mutual company’s 2013 annual report (available in French only).
Promutuel Insurance Rive-Sud, created on December 30, 2015, is the result of the merger between Promutuel Insurance Bellechasse-Lévis and Promutuel Insurance Rivière-du-Loup. To position themselves strategically in a competitive market while continuing to build on their strength as mutuals, the two mutuals decided to join forces to better meet the needs of their insured members.
The new mutual's head office is in Saint-Gervais. To serve all its insured members throughout the merged territories, it also has offices in Lévis, Isle-Verte, Rivière-du-Loup, Saint-Damien, Sainte-Justine, Saint-Michel, Saint-Raphaël, and Trois-Pistoles.
Here’s a brief overview of the history of the two mutuals that now form Promutuel Insurance Rive-Sud:
PROMUTUEL INSURANCE BELLECHASSE-LÉVIS
Promutuel Insurance Bellechasse-Lévis had already undergone two previous mergers. In 1979, fire, lightning, and wind insurance mutuals in Saint-Michel, Saint-Nérée, and Saint-Gervais combined to create the fire insurance mutual, Société mutuelle d'assurance contre l'incendie de Bellechasse. At the time of the merger, the mutual posted a premium volume of $650,000. Then in 1987, a fourth mutual in Saint-Magloire joined their ranks.
Until 1984, business was conducted out of a rented basement suite in a house. In April of that year, to accommodate the growing mutual's needs, the board of directors decided to build a head office in Saint-Gervais.
PROMUTUEL ASSURANCE RIVIÈRE-DU-LOUP
In 1913 and 1916, two rural parishes in Rivière-du-Loup county, Saint-Patrice-de-Rivière-du-Loup and Saint-Jean-Baptiste-de-l'Isle-Verte, laid the groundwork for their fire, lightning, and wind insurance mutual. Despite these humble beginnings, they grew rapidly. They provided good coverage for their members by listening to their needs. "We continually serve you better" was always their motto!
In order to meet their members' ever-growing needs and expand as much as possible, the two mutualsmerged in 1978 to form the general insurance mutual, Société mutuelle d'assurance généralede Rivière-du-Loup, known today as Promutuel Insurance Rivière-du-Loup.
We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.
The survey can be found online at http://www.promutuel.ca/sondage and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.
If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process: https://www.promutuelassurance.ca/en/complaint-process.
No job opportunities for the moment.
Do not hesitate to transmit your curriculum vitae by courriel to us : firstname.lastname@example.org
Promutuel Assurance Rive-Sud subscribes to the principle of equity as regards employment and ensures the confidentiality of the processing of the correspondence.
135, rue Saint-Jean-Baptiste
8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm