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Promutuel Assurance
Rive-Sud
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1 800 463-1911

Promutuel Insurance Rive-Sud: we insure you better.

We've been insuring people in Saint-Gervais, Lévis, Saint-Damien, Sainte-Justine, Saint-Michel, Saint-Raphaël, Rivière-du-Loup, l'Isle-Verte and Trois-Pistoles for so long, we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!

Logo - Promutuel Assurance Rive-Sud

First winner of the “$1,000 For Me, $2,000 For My Community” contest

Raphaël Desbiens of Lévis is the first winner of Québec’s “$1,000 For Me, $2,000 For My Community” contest. Anyone who requested a quote between January 29, 2017, and August 6, 2017, was entered in the draw, which was held on August 22.

Simply by requesting a quote from Promutuel Insurance, he won $1,000 and was able to donate $2,000 to the charity of his choice—Fondation pour la sauvegarde de la truite mouchetée (FSTM) (French only), whose mission is to raise awareness among young people of the importance of protecting aquatic habitats and to fund university research projects to develop and improve spawning ground and habitat management techniques.

Congratulations, Mr. Desbiens, and thank you for your generous donation!

Request a quote between August 7, 2017, and March 5, 2018, to be entered in the next draw on March 21, 2018.

NEW!
The wait is over. Online contracts are here!

No more paper policies! With the brand new online service from Promutuel Insurance, you can now get your insurance policies and certificates electronically. How? Simply by signing up for Online Policies in your Client Space !

This online service is sure to please. What’s more, by signing up for an Online Policy, you could win a $5,000 travel credit for your dream destination or one of twelve luxury suitcases!

To learn more about all the benefits of your Client Space, click here.

A contest and a few surprises at Saint-Anselme!

On Saturday, December 17, the Promutuel Insurance Rive-Sud team visited the Saint-Anselme IGA cooperative to delight passersby with mountains of gifts and unlimited smiles! In all, 200 snow shovels, 250 shopping bags, as well as coffee and cookies were given away.


Cheered on by their “Minions” mascot, the team also drew five prepaid cards valued at $100 each to give to customers at the store. The winners were taken by surprise at the checkout just as they were getting ready to pay for their purchases.

Bravo to the entire team!

Say hello to Promutuel Insurance Rive-Sud!

Promutuel Assurance Rive-Sud voit le jour!

Promutuel Insurance Bellechasse-Lévis and Promutuel Insurance Rivière-du-Loup have joined forces and on December 30, 2015, officially became Promutuel Insurance Rive-Sud.

“We’re very proud of this merger, which lets us continue to build on our strength as a mutual and positions us strategically in a competitive market,” noted Promutuel Insurance Rive-Sud general manager Mario Montminy. “Our insured members’ satisfaction has always been our #1 priority. This agreement shows that we're ready to embrace change to better meet their needs."

The new Mutual’s head office will be in Saint-Gervais. To provide the same outstanding service throughout the merged territories, the offices of the two former mutuals will remain open.

“The new arrival was born out of a spirit of mutual aid and collaboration," remarked the Mutual's chair of the board René Goupil. "Our whole team is primed and looking to the future with confidence!”

For more information, see the press release(French only).

Lucky winner of the “Take a Payment Holiday for 1 Year” contest

Promutuel Insurance Bellechasse-Lévis is pleased to announce the winners of its “Take a Payment Holiday for 1 Year” contest. Congratulations to Jacques Beauchemin and Suzanne Duchesneau!

Remember that our insured members are invited to complete a survey after a claim is settled. The “Take a Payment Holiday for 1 Year” contest provides incentive and helps us gather as much information as possible on the client satisfaction rate. A winner is declared each year from among survey respondents.

Honouring Promutuel Insurance Bellechasse-Lévis' top community organizations

Honouring Promutuel Insurance Bellechasse-Lévis' top community organizations

On Thursday, January 22, 2015, Promutuel Assurance Bellechasse-Lévis held a cocktail reception at the Centre socio-culturel de Saint-Gervais, where it awarded more than $110,000 in grants to some 32 community organizations as part of the “Projets coup de cœur” initiative it launched in the fall. More than a hundred people were in attendance to join in the festivities and receive their awards.

The purpose of the “Projets coup de cœur” initiative was to provide financial support to help organizations realize projects likely to have a positive impact in the community. The initiative ran from September 15 to October 10, 2014, within the area served by the Mutual Association, namely in the following municipalities: Saint-Gervais, Lévis, Saint-Damien, Saint-Michel, Saint-Raphaël and Sainte-Sabine.

Extraordinary General Meeting: adopted by-laws

Extraordinary General Meeting: adopted by-laws

At our extraordinary general meeting (EGM) last November, insured-members adopted certain changes to internal by-laws 1 and 4. We have posted the updated texts to our website. Here are the links:

Règlements 4

Règlements 1

Extraordinary general meeting of November 12: by-laws submitted for adoption

Extraordinary general meeting of November 12: by-laws submitted for adoption

In anticipation of the extraordinary general meeting, which will take place on November 12, here are two by-laws that will be submitted to the insured-members for adoption. We remind you that this meeting will be held at the Centre communautaire de Saint-Lazare, starting at 7:30 p.m. We hope to see you there!

Withdrawal of Prompt Support

Promutuel Assurance Vallée du St-Laurent

Please note that effective October 1, 2014, the Prompt Support protection is no longer offered by Promutuel Assurance Rivière-du-Loup.

Share your favourite local organization!

Share your favourite local organization!

Insured-members of Promutuel Assurance Bellechasse-Lévis !

Submit your favourites for a project by the non-profit organization (NPO) or cooperative of your choice, and we could give it up to $10,000 to make it a reality.

YOU HAVE A PROJECT IN MIND THAT WILL HAVE POSITIVE BENEFITS FOR THE COMMUNITY?

Let us know by completing the candidature form available in our six points of service or by clicking this link) and by sending it to us by 4:30 p.m. on October 10, 2014.

Individuals whose projects are retained will be invited to the favourites gala on November 29 in Saint-Gervais.

In total, Promutuel Assurance Bellechasse-Lévis will remit $125,000 in dividends to the population’s favourite organizations!

Winner of the Take a payment holiday for 1 year contest


Gagnant du concours Congé de paiement pour 1 an - Promutuel Assurance Rivière-du-Loup

Promutuel Assurance Rivière-du-Loup is proud to announce the winner of its Take a Payment Holiday for 1 Year Contest, which drew entries from 21 of the region’s farmers. Congratulations to Cuma Lamy, the lucky winner!


In the photo: Mr. Claude Boucher, Insurance Agent, Ms. Julie Gagnon, Secretary and Mr. Robin Ouellet, President.

Rappel et fin de la période de mise en candidatureAssemblée générale annuelle - Promutuel Bellechasse-Lévis

Promutuel Bellechasse-Lévis, société mutuelle d'assurance générale rappelle que son assemblée générale annuelle se tiendra le mercredi 12 mars 2014 à 19h30 au Centre communautaire de Saint-Lazare, 128 de la Fabrique, Saint-Lazare-de-Bellechasse.






La période de mise en candidature étant maintenant terminée, voici la liste des candidatures reçues:

Siège #3 Saint-Damien, Saint-Malachie, Buckland, Sainte-Claire et Saint-Nazaire :

Candidat: M. Réjean Bilodeau

Siège # 5 Saint-Lazare, Honfleur et Saint-Anselme :

Candidat: M. Michel Labbé

Siège # 6 Saint-Raphaël, La Durantaye et Lévis (Saint-Romuald) :

Candidats: M. Rodrigue Pouliot et M. Guy Poulin

Siège # 9 Saint-Vallier, Saint-Michel et Lévis (centre-ville) :

Candidats : M. Jean-Marc Corriveau et Mme Manon Talbot

PROMUTUEL RIVIÈRE-DU-LOUP STANDS BY THE COMMUNITY

Following the fire that occurred on the night of January 22 to 23 at L'Isle-Verte, Promutuel Rivière-du-Loup expresses its sympathy to the families of the victims and the injured, the employees of the residence and the entire community.

Guided by its values of solidarity and mutual aid, the Mutuelle has decided to implement a free professional listening service specifically for its affected insured-members, employees and residents of Résidence du Havre and their respective immediate families. The phone line is accessible 24/7 and offers victims’ loved ones the possibility to benefit from free psychological support from health professionals.

Click here for more details.

Promutuel Rivière-du-Loup hosts a round of golf for the Carrefour d’Initiatives Populaires de Rivière-du-Loup

In August, it was our great pleasure to welcome presidents and general managers from Promutuel branches across the province for a golf tournament benefitting the Carrefour d’Initiatives Populaires de Rivière-du-Loup. After the tournament, we presented them with a cheque for $25,000.

Promutuel Rivière-du-Loup had the honour of receiving presidents and general managers from Promutuel branches across the province as well as senior figures from the Fédération Promutuel for an annual golf tournament for managers. The tournament raised $25,000, which was donated to the Carrefour d’Initiatives Populaires de Rivière-du-Loup. Golfers were charmed by our warm welcome and our beautiful little corner of the province.   

Promutuel Rivière-du-Loup celebrates its 100th anniversary 

In 2013, Promutuel Rivière-du-Loup proudly celebrated its 100th anniversary. A hundred years of loyal service to our clients!   

The companies that would one day become Promutuel Rivière-du-Loup began in 1913 in Saint-Patrice and in 1916 in L’Isle-Verte. It was the merger of these two mutual associations that created Promutuel Rivière-du-Loup as we know it today. Thanks to the hard work of our founders and those who succeeded them, we can celebrate our 100th anniversary this year. Thank you to everyone who helped make our Promutuel what it is today!

Directors

René Goupil
President
Saint-Gervais
Jacques Bérubé
1st Vice-President
Trois-Pistoles
Omer Gamache
2nd Vice-President
Rivière-du-Loup
Manon Talbot
Member of the ethics committee
Saint-Vallier
Jean-Yves Caron
Member of the ethics committee
L'Isle-Verte
Rodrigue Pouliot
Member of the ethics committee
La Durantaye
Louis-Gilles Lapointe
Member of the audit committee and investment
Saint-Magloire
Dominic Roy
Member of the ethics committee
Saint-Charles-de-Bellechasse
Christian Pettitgrew
Member of the audit committee and investment
L'Isle-Verte
Françoise Pettitgrew
Assistant Secretary
Member of the audit committee and investment
Saint-Antonin
Ghislain Bélanger
Member of the audit committee and investment
Trois-Pistoles
Mario Montminy
Secretary
Saint-Gervais

Management team

Mario Montminy
General Manager
Joëlle Bérubé
Continuous Improvement and Project Manager
Kayvin Patry
Sales Manager
Louis Bilodeau
Prevention and buildings Manager
Nancy Langlais
Risks Analysis Manager
Sylvain Gauthier
Finances Manager
Sylvie Beaulieu
Indemnification Manager

Our other insurance products

In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.

Use the menu to the right to discover our other insurance products.

Life and health insurance

Thanks to a network of financial security advisors, Promutuel offers its insured members access to a wide range of life and health insurance products.

 Produit Assurance de personne - Promutuel Assurance

  • Permanent life insurance
  • Permanent life insurance without medical examination
  • Temporary life insurance
  • Universal life insurance
  • Disability insurance
  • Critical illness insurance
  • Long-term care insurance
  • Travel insurance

For information : 1 800 510-4630, extension 2322.

*The financial security advisors are affiliated with Promutuel Insurance 
Boréale and sell products from a number of life insurance providers.

2016 ANNUAL REPORT

In 2016 we continued our efforts to provide an unparalleled client experience, in particular by increasing our digital presence and agility. Leveraging our clear vision and proven ability to adapt, we were able to succeed in a highly competitive landscape.

We invite you to consult our annual report, which summarizes our highlights and financial results from the past year.

2015 ANNUAL REPORT

The year 2015 was brimming with rich and promising projects, which inspired us to step up our efforts today to confidently build a brilliant future for our organization. We invite you to consult your mutual insurance association’s annual report for its 2015 results.

2014 Annual Report

Rapport Annuel 2014 - Promutuel Assurance Bellechasse-Lévis

A lot of positive changes occurred in 2014, which bodes well for the future of our organization. This annual report provides a summary of our projects and results from the past year.

2013 Annual Report

2013 will have unquestionably been a year of great achievements. We completed many projects and we have the impression that Promutuel is undergoing a renaissance, bringing greater success for the future. To learn more, refer to your Mutual company’s 2013 annual report (available in French only).

Territoire Promutuel Assurance Rive-Sud - Ouest

Territoire Promutuel Assurance Rive-Sud - Est

About us

Promutuel Insurance Rive-Sud, created on December 30, 2015, is the result of the merger between Promutuel Insurance Bellechasse-Lévis and Promutuel Insurance Rivière-du-Loup. To position themselves strategically in a competitive market while continuing to build on their strength as mutuals, the two mutuals decided to join forces to better meet the needs of their insured members.

The new mutual's head office is in Saint-Gervais. To serve all its insured members throughout the merged territories, it also has offices in Lévis, Isle-Verte, Rivière-du-Loup, Saint-Damien, Sainte-Justine, Saint-Michel, Saint-Raphaël, and Trois-Pistoles.

Here’s a brief overview of the history of the two mutuals that now form Promutuel Insurance Rive-Sud:

PROMUTUEL INSURANCE BELLECHASSE-LÉVIS

Promutuel Insurance Bellechasse-Lévis had already undergone two previous mergers. In 1979, fire, lightning, and wind insurance mutuals in Saint-Michel, Saint-Nérée, and Saint-Gervais combined to create the fire insurance mutual, Société mutuelle d'assurance contre l'incendie de Bellechasse. At the time of the merger, the mutual posted a premium volume of $650,000. Then in 1987, a fourth mutual in Saint-Magloire joined their ranks.

Until 1984, business was conducted out of a rented basement suite in a house.  In April of that year, to accommodate the growing mutual's needs, the board of directors decided to build a head office in Saint-Gervais.

PROMUTUEL ASSURANCE RIVIÈRE-DU-LOUP

In 1913 and 1916, two rural parishes in Rivière-du-Loup county, Saint-Patrice-de-Rivière-du-Loup and Saint-Jean-Baptiste-de-l'Isle-Verte, laid the groundwork for their fire, lightning, and wind insurance mutual.  Despite these humble beginnings, they grew rapidly. They provided good coverage for their members by listening to their needs. "We continually serve you better" was always their motto!

In order to meet their members' ever-growing needs and expand as much as possible, the two mutualsmerged in 1978 to form the general insurance mutual, Société mutuelle d'assurance généralede Rivière-du-Loup, known today as Promutuel Insurance Rivière-du-Loup.

2016 highlights

Promutuel Insurance Rive-Sud in numbers:

  • 40,235 insured members who place their trust in us
  • $42,622,000 in written premiums
  • $22,467,000 paid in indemnities
  • $37,942,000 in members’ equity

Community contributions

Solidarity, mutual aid and cooperation are three core values that are woven into the very fabric of your Mutual. Your Mutual is dedicated to investing day after day in the community, and is proud to have contributed once again this year to the socio-economic health of the region through the donations and sponsorships it has provided to various organizations. Your Mutual is a partner of choice in the success of many local events and initiatives.

Survey for our insured-members who have filed a claim

We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.

The survey can be found online at http://www.promutuel.ca/sondage and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.

If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process: https://www.promutuelassurance.ca/en/complaint-process.

Title City Region  
Expert en sinistre interne L’Isle-Verte ou Saint-Gervais Bas-Saint-Laurent Apply

Service outlets

Promutuel Assurance Rive-Sud

Head Office

Saint-Gervais

340, rue Principale
Saint-Gervais (Québec)
G0R 3C0
Toll-free: 
Phone: 
Fax: 
418 887-6186

Opening hours

Mon: 
*8:30 am - 5 pm
Tue: 
*8:30 am - 5 pm
Wed: 
*8:30 am - 5 pm
Thu: 
*8:30 am - 5 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8 pm

Office(s)

L'Isle-Verte

135, rue Saint-Jean-Baptiste
L'Isle-Verte (Québec)
G0L 1K0
Toll-free: 
Phone: 
Fax: 
418 898-2043

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Closed between 12pm and 1pm

Lévis

113, route du Président-Kennedy
Lévis (Québec)
G6V 6C8
Phone: 
Fax: 
418 838-7832

Opening hours

Mon: 
8:30 am - 8 pm
Tue: 
8:30 am - 8 pm
Wed: 
8:30 am - 8 pm
Thu: 
8:30 am - 8 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed

Rivière-du-Loup

118, boulevard de l'Hôtel-de-Ville
Rivière-du-Loup (Québec)
G5R 4S2
Phone: 
Fax: 
418 862-8788

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed

Saint-Damien

200 B, boulevard Métivier
Saint-Damien (Québec)
G0R 2Y0
Phone: 
Fax: 
418 789-3412

Opening hours

Mon: 
*8:30 am - 5 pm
Tue: 
*8:30 am - 5 pm
Wed: 
*8:30 am - 5 pm
Thu: 
*8:30 am - 5 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8 pm

Sainte-Justine

135-11, rue Principale C.P. 16
Sainte-Justine (Québec)
G0R 1Y0
Phone: 
Fax: 
418 383-3003

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
*8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8 pm *Closed between 12pm and 1pm

Saint-Michel

2, rue Principale
Saint-Michel (Québec)
G0R 3S0
Phone: 
Fax: 
418 884-3573

Opening hours

Mon: 
*8:30 am - 5 pm
Tue: 
*8:30 am - 5 pm
Wed: 
*8:30 am - 5 pm
Thu: 
*8:30 am - 5 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8 pm

Saint-Raphaël

440, boulevard Saint-Pierre
Saint-Raphaël (Québec)
G0R 4C0
Toll-free: 
Phone: 
Fax: 
418 243-3625

Opening hours

Mon: 
*8:30 am - 5 pm
Tue: 
*8:30 am - 5 pm
Wed: 
*8:30 am - 5 pm
Thu: 
*8:30 am - 5 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8 pm

Trois-Pistoles

399, rue Jean-Rioux
Trois-Pistoles (Québec)
G0L 4K0
Phone: 
Fax: 
418 851-4747

Opening hours

Mon: 
*9 am - 4:30 pm
Tue: 
*9 am - 4:30 pm
Wed: 
*9 am - 4:30 pm
Thu: 
*9 am - 4:30 pm
Fri: 
*9 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Closed between 12pm and 1pm
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