We've been insuring people in Lac-Mégantic, East Angus, Fleurimont, and La Guadeloupefor so long, we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!
Promutuel Insurance Monts et Rives employees finally got to move in to their new head office on rue Laval, Lac-Mégantic, in April 2015, after more than 21 months in temporary lodgings.
The new facility features a contemporary design and noble materials. The Mutual is actively involved in the local economy, so naturally much of the work went to local contractors and businesses.
Now, close to a year later, the company has a new lease on life, and the team is rarin’ to go! Staff members really appreciate the healthy new work environment conducive to their wellbeing.
Promutuel Insurance Monts et Rives is now more visible in the community than ever. “We sense that people are behind us as we get back on our feet,” said Mutual general manager Pierre Bélair. “It’s a great feeling.”
On a rainy June 21, 2015, a Promutuel Insurance squad visited various public places in Fleurimont and surprised passersby by handing out umbrellas sporting the mutual company’s logo.
A great initiative that had everyone smiling!
Five days after the tragedy, with the support of our employees, we moved the operations of our mutual association away from our previous location in the red zone.
Through the support of several other mutual associations and the Fédération’s compensation service, we saw the true nature of mutuality. Claims were dealt with promptly, and we sent advances to members to allay their concerns. “We made every possible effort, and people could see our unique regional character and our closeness to our customers,” said general manager Pierre Bélair.
The fact that revenues for our mutual association have continued to grow shows that people in the area are finding their feet.
“The solidarity of Quebecers has touched the community of Lac-Mégantic. I have no doubt that with all of the support, co-operation and financial assistance, our downtown will be rebuilt stronger than ever. That’s as good a reason as any for people everywhere to feel like they’re at home with us,” said Mr. Bélair.
In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.
Use the menu to the right to discover our other insurance products.
Thanks to a network of financial security advisors, Promutuel offers its insured members access to a wide range of life and health insurance products.
For information : 1 800 510-4630, extension 2322.
2013 will have unquestionably been a year of great achievements. We completed many projects and we have the impression that Promutuel is undergoing a renaissance, bringing greater success for the future. To learn more, refer to your Mutual company’s 2013 annual report (available in French only).
In the Lac-Mégantic region, the origins of the mutual principle date back to 1926 with the creation of the Fire Insurance Mutual Company of the municipality of the Spaulding and Ditchfield united townships, which later became the Fire and Lightning Mutual Insurance Company of the Frontenac local municipality. In order to have a better organization to offer more complete insurance services, the Frontenac Mutual Association merged its activities with the Saint-Samuel Mutual Association, then located in Lac-Drolet. It then became the Fire Insurance Mutual Company of the county of Frontenac which established its offices on the des Vétérans boulevard in Lac-Mégantic. The sales figures of the new Mutual Association were then $ 290 000.
In 1988, the Mutual Association acquired its head office, which was totally renovated in 1995. Following agreements with Promutuel Coaticook-Sherbrooke and Promutuel Appalaches - St-François that took effect in 2004, the Mutual Association expanded its territory to the East Angus and Fleurimont regions and changed its name to Promutuel Monts et Rives. Finally, in 2007, the Mutual Association acquired part of the Vigneault Lachance brokerage firm's clientele and now has a service outlet in La Guadeloupe.
Promutuel Insurance Monts et Rives in numbers:
Solidarity, mutual aid and cooperation are three core values that are woven into the very fabric of your Mutual. Your Mutual is dedicated to investing day after day in the community, and is proud to have contributed once again this year to the socio-economic health of the region through the donations and sponsorships it has provided to various organizations. Your Mutual is a partner of choice in the success of many local events and initiatives.
We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.
The survey can be found online at http://www.promutuel.ca/sondage and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.
If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process: https://www.promutuelassurance.ca/en/complaint-process.
Promutuel Assurance Monts et Rives