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du Lac au Fleuve
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Promutuel Insurance du Lac au Fleuve: we insure you better.

We've been insuring people in Baie-Saint-Paul, Alma, Baie-Comeau, Chibougamau, Chicoutimi, Dolbeau-Mistassini, Havre-Saint-Pierre, Hébertville, La Baie, La Malbaie, La Pocatière, Québec, Saint-Félicien, Saint-Pascal and Sept-Îles for so long, we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!

Logo - Promutuel Assurance du Lac au Fleuve

REFER A FRIEND AND GET $15

Promutuel Insurance Chaudière-Appalaches is proud to debut a new program that rewards insured members who recommend Promutuel to a friend. For each person you refer who completes a quote, you’ll get $15.

And guess what? There’s no limit! Take advantage of this offer today and share it on your social media.

Easter hours

For the first time, all of our branches will be open over the Easter holiday. Our staff will be happy to serve you and answer your questions.

Come visit us and Happy Easter!

Invitation to our annual general meeting

Due to the bad weather, the Annual General Meeting scheduled for March 15 has been postponed until March 22. The time and location remain unchanged. Thank you for your understanding.

The Promutuel Insurance du Lac au Fleuve team invites all insured members to its annual general meeting to be held Wednesday, March 15, 2017, at 7 p.m., and broadcast simultaneously via teleconference at the following three locations:

  • Centre communautaire Robert-Côté, 470 rue Notre-Dame, Saint-Pascal
  • Hôtel Universel, 1000 boulevard des Cascades, Alma
  • Promutuel Insurance du Lac au Fleuve office, 951 boulevard Monseigneur-De Laval, Baie-Saint-Paul

There will be a draw among insured members present for a number of prizes totalling $7,500 in BONUSDOLLARS. We hope that many of you will be able to attend this meeting! Please consult the meeting notice and positions up for election (French only).

Extraordinary general meeting on December 8, 2016

Insured members of Promutuel Insurance du Lac au Fleuve are invited to an extraordinary general meeting to be held on December 8, 2016, at 7 p.m., in Saint-Pascal (Centre communautaire Robert-Côté), or via live videoconference in Alma (Hôtel Universel, Rio Tinto Room) and at the office of Promutuel Assurance du Lac au Fleuve located in Baie-Saint-Paul (951, boul. Monseigneur-De Laval).



We hope to see many of you there!

Meeting notice (french only).

Donations and sponsorships - Promutuel Insurance du Lac au Fleuve

True to its mutualist values, Promutuel Insurance du Lac au Fleuve is strongly committed to the community. Over the last 12 months, it has contributed $435,604 in donations and sponsorships to community organizations and cooperatives!

For Promutuel Insurance du Lac au Fleuve, contributing to the social and economic well-being of the region is a given. In addition to the Powering Cooperation initiative, the company is proud to support dozens of causes every year in areas like health, education, fire prevention, economic development, and young farmers through its donation and sponsorship program.

Major hailstorm in Saguenay: A team has been deployed

After Saguenay was hammered by a major hailstorm on July 27, Promutuel Insurance du Lac au Fleuve mobilized a number of members of its team to quickly carry out required repairs for its insured members affected by the event. Many employees from various mutual offices are currently responding to all insured members who have incurred damages, both to their homes and to their vehicles. Meetings will be set up with them to conduct damage estimates.

A vehicle damage assessment centre is open at 415 Joseph-Nil-Claveau Street in La Baie and will remain open as long as necessary. “When extreme weather hits a region like this, we prefer to deploy a qualified team on site to speed up claim processing for insured members,” explains Josée Doré, Claims Manager at Promutuel Insurance du Lac au Fleuve.

Promutuel Insurance du Lac au Fleuve invites its insured members to get in touch by calling 1-800-363-0119.

Read the press release.

Powering Cooperation

Promutuel Insurance du Lac au Fleuve donates $125,700 for community projects

Recipients from Charlevoix, Beauport, Ile-D’Orléans, and Côte-de-Beaupré

On May 10 as part of the “Powering Cooperation” initiative, Promutuel Insurance du Lac au Fleuve donated $125,700 to 39 organizations and cooperatives for their community projects. To be eligible, the nonprofit organizations and cooperatives had to be located in Kamouraska, Beauport, Côte-de-Beaupré − Île d’Orléans, Charlevoix, or Côte-Nord. They had from February 10 to March 16, 2016, to submit their projects. A jury reviewed the projects and selected the most promising ones to receive financial aid. The jury received an impressive 115 projects. For more information, consult the press release and the list of recipients.

Promutuel Insurance du Lac au Fleuve: Proud partner of the Osez le Mont-Sainte-Anne challenge!

On Saturday March 19,Promutuel Insurance du Lac au Fleuve held its third consecutive OSEZ le Mont-Sainte-Anne Challenge, supporting Fédération québécoise du cancer, Fondation des musées de la civilisation, and Université Laval’s Rouge et Or downhill ski club.

“Promutuel Insurance du Lac au Fleuve shares common values with the OSEZ le Mont-Sainte-Anne Challenge. Not only are we supporting three important organizations, we’re getting people to spend a fun day on the mountain overcoming a challenge through cooperation, mutual aid, and solidarity. These values are important to us”, said Pierre Raymond, general manager of Promutuel Insurance du Lac au Fleuve. Read more .

Attend your annual general meeting!

We invite our insured members to attend the annual general meeting, which will take place at 1 p.m. on Saturday, March 12 at Hôtel Universel, 1000 boulevard des Cascades, in Alma. There will be a brunch before the meeting from 11:30 a.m. to 12:30 p.m. with a live jazz trio for entertainment. We hope to see many of you there!

You can view the reminder notice here.

“Powering Cooperation” Initiative: Organizations’ projects will be rewarded!

On February 10, Promutuel Insurance du Lac au Fleuve launched its “Powering Cooperation” initiative for community organizations and cooperatives in the following territories: Kamouraska, Beauport, Côte-de-Beaupré, Île d’Orléans, Charlevoix, and the North Shore (from Tadoussac to Havre-Saint-Pierre). The territories in the Gulf of St. Lawrence and Caniapiscau RCMs are not included.

Participating organizations will have from February 10 to midnight, March 16, 2016, to submit their projects. A jury will then review the projects to select the winners and determine the level of financial assistance for each. The grants will be awarded on May 6, 2016.

To learn more about the “Powering Cooperation” initiative and to fill out the online application form, visit promutuelassurance.ca/propulsercoop.

Say hello to Promutuel Insurance du Lac au Fleuve

Promutuel Assurance du Lac au Fleuve voit le jour!

Promutuel Insurance du Littoral and Promutuel Insurance du Lac au Fjord have joined forces and officially became Promutuel Insurance du Lac au Fleuve on December 30, 2015.

“We’re really proud of this merger,” said Pierre Raymond, general manager of Promutuel Insurance du Lac au Fleuve. “It puts us in a great position to meet the challenges of the industry—no small thing in today’s marketplace. Our insured members’ satisfaction has always been the main thing for us. It’s what’s guided and will continue to guide us in everything we do."

The Mutual’s head office will be in Baie-Saint-Paul. To continue providing the same outstanding service across the full expanse of the merged territories, all branches of the two former mutuals will remain open, for a total of 15 service outlets.

“This is a real step forward for us and will give us an even stronger capital base,” added Raymond. "We’re determined to continue providing that essential support in the regions we serve—to keep dreaming big.”

For more information, see the press release (French only).

Rappel: Assemblée générale extraordinaire

À la suite de l’avis de convocation paru dans la semaine du 14 septembre dernier, Promutuel Assurance du Littoral désire vous rappeler la tenue d’une assemblée générale extraordinaire qui portera sur le projet de fusion entre Promutuel Assurance du Littoral et Promutuel Assurance du Lac au Fjord.

Date : Mercredi 14 octobre 2015
Lieu : Centre communautaire Robert-Côté de Saint-Pascal
Heure : 19 h

Consulter le document Rappel: Assemblée générale extraordinaire

Enter our “Dollars of Dreams ” contest!

Don’t miss our 2015 “Dollars of Dreams” contest—you could win up to $5,000 cash or over $6,000 in gift certificates redeemable on insurance purchases.

You have until December 31 to enter. To be eligible, just renew your Promutuel Insurance Lac au Fjord policy or take out a new one. Entry is automatic. Good luck to all!

See “Dollars of Dreams” contest details (French only).

Assemblée générale extraordinaire des membres de Promutuel Assurance du Littoral

Promutuel du Littoral, société mutuelle d’assurance générale (ci-après la « Société ») convoque ses membres à une assemblée générale extraordinaire qui se tiendra le :


14 octobre 2015 à 19 h
Centre communautaire Robert-Côté
470, rue Notre-Dame, Saint-Pascal


La Société et Promutuel du Lac au Fjord, société mutuelle d’assurance générale (ci-après « Promutuel du Lac au Fjord ») souhaitent fusionner en une seule société mutuelle d’assurance (ci-après la « Société fusionnée »).

Consulter l'avis de convocation

Launch of “Powering Cooperation” initiative

On september 19th, Omer Bouchard, chairman of the board for both Groupe Promutuel and Promutuel Assurance du Lac au Fjord , and Pierre Raymond, general manager of Promutuel Insurance du Lac au Fjord, officially launched the “Powering Cooperation” initiative, aimed at community organizations and cooperatives in Saguenay−Lac-Saint-Jean and Chibougamau-Chapais. The press conference was held at Boîte à Bleuets in Alma.

Participating organizations will have five weeks, from September 9 until midnight on October 14, 2015, to submit their projects. A seven-person jury will then review the projects to select the winners and determine the level of financial assistance for each. The grants will be awarded in a ceremony on December 2, 2015.

To learn more about “Powering Cooperation” and to fill out the online application form, visit promutuelassurance.ca/propulsercoop (in French only).

Promutuel Insurance distributes good cheer and umbrellas!

On a rainy June 21, 2015, a Promutuel Insurance squad visited various public places in Chicoutimi and surprised passersby by handing out umbrellas sporting the mutual company’s logo.

A great initiative that had everyone smiling!

Promutuel Insurance distributes good cheer and umbrellas!

On a rainy June 21, 2015, a Promutuel Insurance squad visited various public places in Île d’Orléans and Côte-de-Beaupré and surprised passersby by handing out umbrellas sporting the mutual company’s logo.

A great initiative that had everyone smiling!

Laterrière couple to realize a dream thanks to Promutuel Insurance

At its annual general meeting on Thursday, March 19, Promutuel Insurance du Lac au Fjord announced the winners of the grand prize in its annual contest, a trip to Europe worth $6,500. The lucky winners of this year’s edition are Richard Plamondon and Diane Larivière of Laterrière. The mutual was delighted to learn that the retired couple had long dreamed of exploring Europe.


General manager Pierre Raymond places great importance on contests and other initiatives to benefit clients. “It’s an honor for Promutuel Insurance du Lac au Fjord to have longtime insured members and be able to thank them. It’s important to give back to our clients and recognize their ongoing trust in us,” he said.

Lucky winner of the “Take a Payment Holiday for 1 Year” contest

Promutuel Insurance du Littoral is pleased to announce the winners of its “Take a Payment Holiday for 1 Year” contest. Congratulations to Éric Soutière from Pointe-Lebel!

Remember that our insured members are invited to complete a survey after a claim is settled. The “Take a Payment Holiday for 1 Year” contest provides incentive and helps us gather as much information as possible on the client satisfaction rate. A winner is declared each year from among survey respondents.

Winner of our “Take a Payment Holiday for 1 Year” contest

Promutuel Insurance du Lac au Fjord is pleased to announce the winner of its “Take a Payment Holiday for 1 Year” contest. Congratulations to Daniel Lachance, who has won the payments on his vehicle premium!

Client satisfaction is our top priority, and we strive to continually improve the client experience by following up on claims with a survey. Every month, we analyze the survey data, which is an important and effective tool for our experts. It’s sort of our version of a grade school report card! All respondents are entered in a yearly draw. This year’s winner is Mr. Lachance. We thank him for helping us improve our services.

Winners of our 2014 « L’Europe romantique » contest

At our last annual general meeting on March 19, we held a draw for winners of the 17 prizes in our “Romantic Europe” contest. Congratulations to all the winners, and thank you for attending our meeting! For more information, consult the PDF.

2015 Annual General Meeting

2015 Annual General Meeting

Insured-members of Promutuel Insurance du Littoral are invited to join us at Saint-Pascal (Québec) on March 24 2015. We hope to see many of you there!
To obtain the Annual General Meeting invitation, click on the following link:
Annual General Meeting invitation (French only)


We want to thank the 150 person who attended the Annual General Meeting on March 24, 2015.

2015 Annual General Meeting

2015 Annual General Meeting

Insured-members of Promutuel Insurance du Lac au Fjord are invited to join us at Alma (Québec) on March 19 2015. We hope to see many of you there! To obtain the invitation, click on the following link:

2015 Annual General Meeting invitation (French only)

Promutuel Insurance du Littoral, major partner of the Osez le Mont-Sainte-Anne challenge!

On the picture : Daniel Rochon, Jean-François Ermel, Pierre Raymond, Paule-Anne Morin, Hugo Côté, France Locas and Julie Gagnon.

For the second year in a row, we’re proud to have contributed to the success of the OSEZ le Mont-Sainte-Anne challenge, a charitable sporting event that took place on Saturday, February 21, 2015.

The challenge involved a solo or team relay race on downhill skis, cross-country skis or snowshoes, or a combination of all three disciplines. To succeed in the challenge, participants needed to show cooperation, mutual support and coordination.

“It’s extraordinary what we can accomplish when we all work together toward a common goal, and the OSEZ le Mont-Sainte-Anne challenge is the perfect example,” said Pierre Raymond, General Manager of Promutuel Insurance du Littoral.

The event, which attracted 275 skiers and snowshoers, together with 85 coordinators and volunteers, raised a grand total of $195,015 for the benefit of three worthy causes: Fondation québécoise du cancer, Fondation des Musées de la civilisation and Université Laval’s Club de ski alpin Rouge et Or.

Promutuel Insurance – Warming Hearts and Hands One Hot Chocolate at a Time

Promutuel Insurance – Warming Hearts and Hands One Hot Chocolate at a Time

To spread a little warmth on Valentine’s Day, Promutuel Insurance dispatched a special task force on February 14 to surprise passers-by in public places across the l’Île d’Orléans and Côte-de-Beaupré area by giving them a free hot chocolate in a bright yellow Promutuel mug.

It was a fun day that spread plenty of smiles too!

A happy winner for Promutuel Assurance du Littoral’s Take a Payment Holiday for 1 Year Contest

In the photo: Contest winner Germain Veilleux.

All our congratulations to Mr. Germain Veilleux, the lucky winner of our Take a Payment Holiday for 1 Year Contest! Mr. Veilleux is a long-standing insured-member—since 1982—of Promutuel Assurance du Littoral, and we would like to thank him from the bottom of our hearts for his trust and loyalty over all these years.

Our insured-members who submit a claim are invited to answer a survey once their claim is settled. The Take a Payment Holiday for 1 Year Contest acts as an incentive and helps us gather as much feedback as possible about our customer satisfaction rate. We are proud to announce one winner every year among all of the entrants who completed a survey.

A happy winner for Promutuel Assurance du Lac au Fjord’s Take a Payment Holiday for 1 Year Contest

As part of its desire to constantly improve the customer experience for insured-members, Promutuel Assurance du Lac au Fjord invites its customers to answer a survey once their claims have been settled.    

The survey provides us with a mine of information to help us continually improve our services and strive for excellence in our claims process. We make it our priority to provide a flawless customer experience. The information we learn through the survey tells us about the quality of service our business partners are providing. Our goal is to make sure the customer is happy throughout the claims process from start to finish. The Take a Payment Holiday for 1 Year Contest acts as an incentive and helps us gather as much feedback as possible about the satisfaction rate among our insured-members. We are proud to announce one winner every year among all of the entrants who completed a survey.

2013 contest winners for The Caribbean - when dreams come true

Promutuel Assurance du Lac au Fjord is pleased to unveil the list of winners for the 2013 contest THE CARIBBEAN – When Dreams Come True. A draw for 17 prizes, including the Caribbean trip, was held at the Annual General Meeting on March 20 at the Delta Saguenay Hotel. Congratulations to the lucky winners!

Promutuel du Littoral and Assurances Desjardins Plamondon join forces

Promutuel du Littoral is proud to announce a merger with Assurances Desjardins Plamondon, a company that has been part of the Baie-Comeau community for over 50 years. There is a shared passion for customer service among the owners and employees of both companies. That’s why it’s a great pleasure to announce that we’re joining forces to provide great insurance products right here in Baie-Comeau.

Promutuel du Littoral will continue its long tradition of providing car, home and business insurance close to our members from Assurances Desjardins Plamondon’s current office at 1315 Blanche Boulevard in Baie-Comeau. The Baie-Comeau office will become the third Promutuel location in the Côte-Nord region, along with Sept-Îles and Havre-Saint-Pierre.

A proud member of the Groupe Promutuel, one of the largest damage insurers in Québec, Promutuel du Littoral has nearly 27,000 insured members and revenues of over $25.8 million, generating major economic benefits for the regions in which it operates.

Co-president – LEUCAN 12-Hour Ski Challenge

Interim general manager Pierre Raymond is happy to announce the nomination of Jean Lamoureux, Business Development Manager, as co-president of the Leucan 12-Hour Ski Challenge.

Jean’s social commitment and personal values led him to take action on behalf of sick children, supporting their families to encourage them in their fight towards recovery.

His co-president, Myriam Boucher, a kinesiologist and manager of Remix Santé, will work alongside him to make the fifth edition of the Leucan 12-Hour Ski Challenge an unprecedented success.

Promutuel du Lac au Fjord is counting on its staff to support them as they take on this challenge.

Directors

Omer Bouchard
President
Saint-Bruno
Guy Lapointe
1st Vice-President
Saint-André
Martine Thériault
2nd Vice-President
Alma
François Déry
Administrator
Saguenay
Jacques Néron
Administrator
Alma
Jocelyn Benoit
Administrator
La Pocatière
Louise Tremblay
Administrator
Saguenay
Pascale Lévesque
Administrator
Mont-Carmel
Pierre Garon
Administrator
Richard Harvey
Administrator
L'Isle-aux-Coudres
Roger Taillon
Administrator
Saint-Prime
Yvan Paquet
Administrator
Château-Richer

Management team

Pierre Raymond
General Manager
Alain Papillon
Brokerage manager
Caroline Cloutier
Administrative services and finance manager
Caroline Minier, PAA
Risks analysis and prevention manager
Josée Doré, PAA
Indemnification manager
Lydie Guay
Manager — Direct Line Business Development

Our other insurance products

In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.

Use the menu to the right to discover our other insurance products.

Life and health insurance

Thanks to a network of financial security advisors, Promutuel offers its insured members access to a wide range of life and health insurance products.

 Produit Assurance de personne - Promutuel Assurance

  • Permanent life insurance
  • Permanent life insurance without medical examination
  • Temporary life insurance
  • Universal life insurance
  • Disability insurance
  • Critical illness insurance
  • Long-term care insurance
  • Travel insurance

For information : 1 800 510-4630, extension 2322.

*The financial security advisors are affiliated with Promutuel Insurance 
Boréale and sell products from a number of life insurance providers.

2016 ANNUAL REPORT

In 2016 we continued our efforts to provide an unparalleled client experience, in particular by increasing our digital presence and agility. Leveraging our clear vision and proven ability to adapt, we were able to succeed in a highly competitive landscape.

We invite you to consult our annual report, which summarizes our highlights and financial results from the past year.

2015 ANNUAL REPORT

The year 2015 was brimming with rich and promising projects, which inspired us to step up our efforts today to confidently build a brilliant future for our organization. We invite you to consult your mutual insurance association’s annual report for its 2015 results.

2014 Annual Report

Rapport Annuel 2014 - Promutuel Assurance du Littoral

A lot of positive changes occurred in 2014, which bodes well for the future of our organization. This annual report provides a summary of our projects and results from the past year.

2013 Annual Report

2013 will have unquestionably been a year of great achievements. We completed many projects and we have the impression that Promutuel is undergoing a renaissance, bringing greater success for the future. To learn more, refer to your Mutual company’s 2013 annual report (available in French only).

Community contributions

Solidarity, mutual aid and cooperation are three core values that are woven into the very fabric of your Mutual. Your Mutual is dedicated to investing day after day in the community, and is proud to have contributed once again this year to the socio-economic health of the region through the donations and sponsorships it has provided to various organizations. Your Mutual is a partner of choice in the success of many local events and initiatives.

Territoire Promutuel Assurance du Lac au Fleuve - Nord Est

Territoire Promutuel Assurance du Lac au Fleuve - Nord-Ouest

Territoire Promutuel Assurance du Lac au Fleuve - Nord

Territoire Promutuel Assurance du Lac au Fleuve - Sud

Territoire Promutuel Assurance du Lac au Fleuve - Sud-Est

About us

Promutuel Insurance du Lac au Fleuve, created on December 30, 2015, is the result of the merger between Promutuel Insurance du Littoral and Promutuel Insurance du Lac au Fjord. To position themselves strategically in a competitive market while continuing to build on their strength as mutuals, the two mutuals decided to join forces to better meet the needs of their insured members. This merger will also provide the new mutual with an even stronger capital base.

The new mutual's head office is in Baie-Saint-Paul. To serve all its insured members throughout the merged territories, it also has offices in Alma, Baie-Comeau, Chibougamau, Chicoutimi, Chicoutimi-Nord, Dolbeau-Mistassini, Havre-Saint-Pierre, Hébertville, La Baie, La Malbaie, La Pocatière, Quebec City, Saint-Félicien, Saint-Pascal and Sept-Îles.

Here’s a brief overview of the history of the two mutuals that now form Promutuel Insurance du Lac au Fleuve:

PROMUTUEL INSURANCE DU LITTORAL

Promutuel Insurance du Littoral has a rich history that spans nearly a century. The result of a merger between the mutuals Promutuel Kamouraska-Côte-Nord and Promutuel Charlevoix-Montmorency, this strong general insurance company has grown slowly but surely to become one of the largest insurance companies in Eastern Quebec. Residents in Quebec City and the surrounding area, on the majestic north shore of the St. Lawrence, from Charlevoix to Blanc-Sablon, and in Kamouraska have benefited greatly from this partnership with their mutual.

PROMUTUEL INSURANCE DU LAC AU FJORD

Born out of a need for cooperation and solidarity among farmers in the region, Promutuel Insurance du Lac au Fjord was the result of several mergers between mutuals in the parish. But the mutual was first and foremost the result of a 1999 merger between two regional powerhouses: Promutuel Saguenay and Promutuel Lac-St-Jean. Promtuel Insurance du Lac au Fjord was the result of a decision to forge boldly ahead into the future: the stuff of legend.

Highlights 2016

Promutuel Insurance du Lac au Fleuve in numbers:

  • 60,149 insured-members who place their trust in us
  • A total of $68,550,000 in written premiums
  • $52,342,000 paid out in claims
  • $56,712,000 in members’ equity

Survey for our insured-members who have filed a claim

We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.

The survey can be found online at http://www.promutuel.ca/sondage and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.

If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process: https://www.promutuelassurance.ca/en/complaint-process.

List of available positions

No job opportunities for the moment.

Do not hesitate to transmit your curriculum vitae by courriel to us : dulacaufleuve@promutuel.ca

Promutuel Assurance du Lac au Fleuve subscribes to the principle of equity as regards employment and ensures the confidentiality of the processing of the correspondence.

Service outlets

Promutuel Assurance du Lac au Fleuve

Head Office

Baie-Saint-Paul

951, boulevard Mgr-de-Laval
Baie-Saint-Paul (Québec)
G3Z 2W3
Toll-free: 
Phone: 
Fax: 
418 435-6062

Opening hours

Mon: 
*8:30 am to 4:30 pm
Tue: 
*8:30 am to 4:30 pm
Wed: 
*8:30 am to 4:30 pm
Thu: 
8:30 am to 4:30 pm
Fri: 
8:30 am to 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Office(s)

Alma

790, avenue du Pont Sud
Alma (Québec)
G8B 2V4
Phone: 
Fax: 
1 855 826-7479

Opening hours

Mon: 
*8 am - 4:30 pm
Tue: 
*8 am - 4:30 pm
Wed: 
*8 am - 4:30 pm
Thu: 
8 am - 4:30 pm
Fri: 
8 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Baie-Comeau

1315, boulevard Blanche
Baie-Comeau (Québec)
G5C 3J3
Phone: 
Fax: 
418 589-5960

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
*8:30 am - 4:30 pm
Fri: 
*8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Chibougamau

466, 3ième rue
Chibougamau (Québec)
G8P 2X6
Phone: 
Fax: 
1 855 826-7479

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Chicoutimi

1367, rue des Champs-Élysées
Chicoutimi (Québec)
G7H 6J2
Phone: 
Fax: 
1 855 826-7479

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Chicoutimi Nord

1645, boulevard Tadoussac
Chicoutimi Nord (Québec)
G7G 1K2
Phone: 
Fax: 
1 855 826-7479

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Dolbeau-Mistassini

1420, bld Wallberg, bureau 101
Dolbeau-Mistassini (Québec)
G8L 1H4
Phone: 
Fax: 
1 855 826-7479

Opening hours

Mon: 
*8 am - 4:30 pm
Tue: 
*8 am - 4:30 pm
Wed: 
*8 am - 4:30 pm
Thu: 
8 am - 4:30 pm
Fri: 
8 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Havre-Saint-Pierre

1130, boulevard de l'Escale
Havre-Saint-Pierre (Québec)
G0G 1P0
Phone: 
Fax: 
418 538-2518

Opening hours

Mon: 
*8:30 am to 4:30 pm
Tue: 
*8:30 am to 4:30 pm
Wed: 
*8:30 am to 4:30 pm
Thu: 
8:30 am to 4:30 pm
Fri: 
8:30 am to 4:30 pm
Sat: 
Closed
Sun: 
Closed
Office closed between 12pm and 1pm. *Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Hébertville

11, rue Commerciale
Hébertville (Québec)
G8N 1N3
Toll-free: 
Phone: 
Fax: 
418 344-4500

Opening hours

Mon: 
*8 am - 4 pm
Tue: 
*8 am - 4 pm
Wed: 
*8 am - 4 pm
Thu: 
8 am - 4 pm
Fri: 
8 am - 4 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

La Baie

1353, 5e Avenue
La Baie (Québec)
G7B 1P5
Phone: 
Fax: 
1 855 826-7479

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

La Malbaie

1175, boulevard de Comporté
La Malbaie (Québec)
G5A 1P6
Phone: 
Fax: 
418 665-4430

Opening hours

Mon: 
*8:30 am to 4:30 pm
Tue: 
*8:30 am to 4:30 pm
Wed: 
*8:30 am to 4:30 pm
Thu: 
8:30 am to 4:30 pm
Fri: 
8:30 am to 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

La Pocatière

721, 4e Avenue
La Pocatière (Québec)
G0R 1Z0
Phone: 
Fax: 
418 856-3246

Opening hours

Mon: 
*8:30 am to 4:30 pm
Tue: 
*8:30 am to 4:30 pm
Wed: 
*8:30 am to 4:30 pm
Thu: 
8:30 am to 4:30 pm
Fri: 
8:30 am to 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Québec

207, avenue Joseph-Casavant
Québec (Québec)
G1C 7X8
Phone: 
Fax: 
418 663-1221

Opening hours

Mon: 
*8:30 am to 4:30 pm
Tue: 
*8:30 am to 4:30 pm
Wed: 
*8:30 am to 4:30 pm
Thu: 
8:30 am to 4:30 pm
Fri: 
8:30 am to 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Saint-Félicien

1061, boulevard Sacré-Coeur
Saint-Félicien (Québec)
G8K 1R3
Phone: 
Fax: 
1 855 826-7479

Opening hours

Mon: 
*8:30 am - 4:30 pm
Tue: 
*8:30 am - 4:30 pm
Wed: 
*8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Saint-Pascal

267, rue Rochette
Saint-Pascal (Québec)
G0L 3Y0
Toll-free: 
Phone: 
Fax: 
418 492-2144

Opening hours

Mon: 
*8:30 am to 4:30 pm
Tue: 
*8:30 am to 4:30 pm
Wed: 
*8:30 am to 4:30 pm
Thu: 
8:30 am to 4:30 pm
Fri: 
8:30 am to 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.

Sept-Îles

690, boulevard Laure, local 112
Sept-Îles (Québec)
G4R 4N8
Phone: 
Fax: 
418 968-9620

Opening hours

Mon: 
*8:30 am to 4:30 pm
Tue: 
*8:30 am to 4:30 pm
Wed: 
*8:30 am to 4:30 pm
Thu: 
8:30 am to 4:30 pm
Fri: 
8:30 am to 4:30 pm
Sat: 
Closed
Sun: 
Closed
*Our call center is open until 8:00 pm, except during the period between June 23rd and Labour Day.
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