Promutuel Insurance
Horizon Ouest
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Promutuel Insurance Horizon Ouest: we insure you better.

We've been insuring people in Vaudreuil-Dorion, in Les Coteaux and in Montréal (Rosemont district), we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!

Promutuel Insurance Horizon Ouest

A new horizon

Our vision for the future: to continue to grow while staying connected to our members and true to our roots.

We are pleased to announce that on November 18, 2021, Promutuel Assurance Vaudreuil-Soulanges will start officially doing business under the name Promutuel Insurance Horizon Ouest. The new name is a sign of our determination to grow and expand, while always remaining anchored in the values of our community.

Insured members, please note that the change of name will have no effect on your current insurance policies or payment terms. You’ll find the new name on the forms next time your policy comes up for renewal, but the mutual insurance association you’re a member of, and its contact information, won’t change.

Our mutual insurance association is growing and expanding its horizons but is always THERE for you, our insured members—in person, on the phone, or online at your fingertips—for all your insurance needs, from quotes to claims.

Thank you to all our valued insured members for your trust in Promutuel Assurance Vaudreuil-Soulanges, now Promutuel Insurance Horizon Ouest. We’ll always be close, because that connection and our involvement in the communities we serve are our core values. That’s our commitment to you!

2021 Virtual annual meeting

To comply with current health regulations, the Promutuel Assurance Vaudreuil-Soulanges annual meeting of members (the “meeting") will be held at 6:30 p.m. on June 16 in virtual format only and broadcast live.

Any member, regardless of where they are, will be able to attend, vote, and submit written questions using the virtual platform if they so wish. Insured members who want to participate must register by contacting the Mutual at 1 877 320-0808, ext. 0, or by email at [email protected] no later than June 9, 2021. Click here to view the meeting notice, and the special resolution (french only).

2021 Annual Meeting

The next member's annual meeting of your mutual will be held in the next few weeks in virtual mode only. The meeting notice will be published here shortly. Stay tuned!

Promutuel Insurance Vaudreuil-Soulanges donates $10,000 to local organizations

Promutuel Insurance Vaudreuil-Soulanges is proud to donate a total of $10,000 to four local community organizations that have been very involved in helping residents of the region since the beginning of the COVID-19 pandemic.

This donation was made possible thanks to the generosity of the mutual’s insured members, who chose to donate their car insurance premium rebates to community organizations to help them deal with the effects of the pandemic. Promutuel Insurance Vaudreuil-Soulanges supported this show of solidarity by matching its insured members’ donations so that four organizations each received $2,500: the Moisson Sud-Ouest food bank, L’Actuel volunteer centre, La source d’entraide thrift store, and West Island Mission.

“As a 100% Québec-based insurer that understands the needs of residents and local businesses, it’s only natural for us to support our insured members during this difficult time and give them the option to donate their rebate to help the community,” said Promutuel Insurance Vaudreuil-Soulanges General Manager Isabelle Salvas. “We’re so proud to see that our insured members share our values of mutual aid and solidarity.”

The rebate on car insurance premiums was announced in April to aid in the collective effort to support all the communities Promutuel Insurance Vaudreuil-Soulanges serves. The program ran for three months and the amount depended on how much less members drove their vehicle. To obtain the rebate, insured members had to fill out a form on the Promutuel Insurance website or contact the mutual company.

“It has been a number of weeks since the rebate was announced in April, but residents in our region still have pressing needs and organizations like the ones we are supporting today are still responding to a high volume of requests,” added Ms. Salvas. “We hope that this donation will reassure community members that we are there for them.”

Covid-19 | Partial reopening

Please note that we are currently in the process of partially reopening certain points of service (by appointment).

  • Vaudreuil-Dorion: Opening July 15, 2020
  • Les Coteaux: Opening August 3, 2020
  • Pierrefonds: Still temporarily closed
  • Rosemont: Still temporarily closed

Despite the partial reopening, we continue to encourage service by phone and email, since these are the most efficient and secure methods for all:

1 877 320-0808

[email protected]

However, if you wish to be served in person, please make an appointment.

VYou will be required to observe certain safety measures. In compliance with government guidelines, please note that masks are MANDATORY and must be worn by all clients and suppliers in our offices.

The health of our insured members and employees is our top priority. Let’s all work together to protect it.

Our hours :

Masks are mandatory :

Reopening checklist :

Promutuel insurance Vaudreuil–Soulanges posts a 16.9% growth rate

Promutuel Insurance Vaudreuil–Soulanges is pleased to announce a record increase of 16.9% in written premiums for the financial year ending December 31, 2018. Total sales for the year hit $26.148 million.

The Company’s growth came in at 31% to wind up the three-year strategic plan. That kind of explosive growth—both organic and via acquisition—was made possible thanks to the shared vision of members, directors, and staff.

See the press release to read more.

Pro Program

Promutuel Insurance Vaudreuil-Soulanges is proud to offer an exclusive program for members of Association des clubs de golf du Québec (ACGQ) across Québec.

Annual General Meeting

Insured members of Promutuel Insurance Vaudreuil-Soulanges are invited to the Château Vaudreuil, located at 21 700, route Transcanadienne, Vaudreuil-Dorion, on March 20, 2019, at 6:30 p.m. In case of cancellation, the general meeting will be rescheduled for March 21, 2019, at the same time and location.

We look forward to seeing you there! View the meeting notice (french only).

Braving the cold for the food drive!

Our employees braved the cold on December 6 to participate in the Vaudreuil-Soulanges media food drive, which raised a record $29,760. A total of over $84,500 will be donated to the Moisson Sud-Ouest organization to help meet food needs in the community for the year to come.

Adding some colour at Festival des couleurs de Rigaud

Promutuel Insurance Vaudreuil-Soulanges once again partnered with the Festival des couleurs de Rigaud. The 21st edition was held October 6–8, 2018, and employees were there to offer temporary tattoos and face painting, to the delight of young festivalgoers!

38th Pincourt Firemen’s Day

Promutuel Insurance Vaudreuil-Soulanges was a partner of the 38th Pincourt Firemen’s Day held August 10 to 12, 2018.(photo credit: Jean-Charles Richard)

Car wash to raise money for Maison des Jeunes

More than $775 was raised at a car wash organized by Promutuel Assurance Vaudreuil-Soulanges to benefit Maison des Jeunes de Vaudreuil-Dorion. The Mutual contributed another $500, bringing the total amount raised to $1,275!

THERE for our young athletes

As a proud sponsor of the Soulanges Soccer Club again last year, Promutuel Insurance Vaudreuil-Soulanges gave 920 kids a chance to develop their love of the game!

Showing our support at the Festival de cirque Vaudreuil-Dorion

We are proud of our engagement in the local community, which includes sponsoring a play area for festivalgoers at the 14th Festival de cirque Vaudreuil-Dorion, held June 23 to 25, 2018.

Join our board of directors!

Are you between the age of 25 and 45 and interested in corporate governance? The stars have aligned: We’re giving you the opportunity to gain valuable experience and develop your skills by becoming a director at Promutuel Insurance Vaudreuil Soulanges.

With your fellow administrators, you will set the main directions for Promutuel Insurance Vaudreuil Soulanges, help it reach its strategic objectives, and ensure effective governance. You will be involved in major projects that create economic value for our members and communities.

  • Remunerated position
  • Involvement of about 6 to 10 hours/month
  • Free professional development program
  • Insurance plan

Business management, accounting, law, entrepreneurship, or business development: Do you have a background, knowledge, or interest in these fields? Join the next generation of directors on our board or use your experience to better our Mutual Insurance Association.

Learn more, watch director testimonials, and submit your application now.

Build your skills!

PRO Program, exclusively for ACGQ members

We are proud to unveil our exclusive property and casualty insurance program for members of the Association des clubs de golf du Québec (ACGQ). The PRO Program is tailored to their needs and our dedicated representative, also a golf specialist, will make sure they have the best possible coverage. Call 1-877-886-5500 for more information.

Extraordinary General Meeting and Annual General Meeting

Insured members of Promutuel Insurance Vaudreuil-Soulanges are invited to the Château Vaudreuil, located at 21700, Trans-Canada Highway, Vaudreuil-Dorion, on March 28, 2018, at 7 p.m (welcome at 6:30 p.m.). In case of cancellation, the general meetings will be rescheduled for March 29, 2018, at the same time and location. We look forward to seeing you there!

A cold buffet will be served. Attendees will be entered into a draw. Please consult the meeting notice (french only).

$2,000 in donations to local organizations

At the annual general meeting, Promutuel Insurance Vaudreuil-Soulanges employees presented $1,000 cheques to two local organizations: L’Aiguillage, a resource centre for people in need, and the Grand Rassemblement des aînés de Vaudreuil et Soulanges. Kudos to our employees for their generosity!

Over $300,880 raised for VSPCRF

Isabelle Salvas, general manager of Promutuel Insurance Vaudreuil-Soulanges, had the privilege of serving as honorary president of the 2018 Happening Gala held by the Vaudreuil-Soulanges Palliative Care Residence Foundation on January 27, 2018. The event raised more than $300,880 to help the Residence pursue its mission of providing end-of-life care that allows people to live their final moments in respect and dignity. Thank you to everyone who donated!

Proud Presenter of Saint Lazare’s Au Galop Festival

This past July 8 and 9, Promutuel Insurance Vaudreuil‑Soulanges was the proud sponsor of Saint Lazare’s Au Galop Festival for the second year in a row. This popular event is a real family favourite and delivered some outstanding entertainment! The stages were lit up by Promutuel Insurance’s warm and vibrant yellow.

THERE for the 2017 Vaudreuil‑Dorion Circus Festival

The Vaudreuil‑Dorion Circus Festival in June was a real success! Promutuel Insurance Vaudreuil‑Soulanges was on hand to host the skipping workshops given by Double Corde Montréal. Once again this year, our team was proud to BE THERE!

The wait is over. Online contracts are here!

No more paper policies! With the brand new online service from Promutuel Insurance, you can now get your insurance policies and certificates electronically. How? Simply by signing up for Online Policies in your Client Space !

This online service is sure to please. What’s more, by signing up for an Online Policy, you could win a $5,000 travel credit for your dream destination or one of twelve luxury suitcases!

To learn more about all the benefits of your Client Space, click here.

Annual General Meeting

Insured members of Promutuel Insurance Vaudreuil-Soulanges are invited to Pavillion Wilson at 4 rue Principale, Coteau-du-Lac on March 29, 2017, at 7 p.m. Our office will close exceptionally at 6 p.m. for the event. In case of cancellation, the general meeting will be rescheduled for March 30, 2017, at the same time and location.

We look forward to seeing you there! View the meeting notice (French only).

A Noticeable Appearance at the Rigaud Festival des couleurs!

Promutuel Insurance Vaudreuil-Soulanges was delighted to sponsor the Rigaud Festival des couleurs, which took place from October 8 to 10, 2016. During the event three buses featuring the mutual company’s logo shuttled festival goers, free of charge, between sites. Employees handed out apples and bottled water to riders as they got on or off the buses.

Proud sponsor of Club de soccer Soulanges

Promutuel Insurance Vaudreuil-Soulanges is extremely proud to sponsor Club de soccer Soulanges!

This is an excellent way for us to be active in our community and promote a healthy lifestyle. We’re proud to support an organization that shares the same values as us.

A Celebration of Horses!

Promutuel Insurance Vaudreuil-Soulanges was proud to be the official sponsor of the second Saint Lazare au Galop Festival (french only) and was delighted to welcome festival-goers at its two resting areas and have a carriage displaying its logo! Our employees also handed out popsicles.

This amazing event was held from July 1 to 3, 2016. Horse lovers and enthusiasts were delighted by the wealth of free activities.

Partner of Salon des vins de Vaudreuil-Soulanges!

Partner of Salon des vins de Vaudreuil-Soulanges!

Promutuel Insurance is proud to have been a part of this wine show held May 11 at Aréna Vaudreuil-Dorion. The show is held each year in support of Fondation du CSSS de Vaudreuil-Soulanges and raises funds for the new Vaudreuil-Soulanges hospital, which will open in 2020. Our involvement enabled us to make a $2,500 donation—something we are extremely proud of!

Promutuel Insurance Sponsors the Saint Lazare au Galop Festival

Promutuel Insurance Sponsors the Saint Lazare au Galop Festival

Promutuel Insurance Vaudreuil-Soulanges is very pleased to be the official sponsor of the second edition of the Saint-Lazare au Galop Festival, July 1 to 3, 2016. This is a fun event for both kids and adults alike, where horse-lovers of all ages can enjoy a host of free activities.We are proud to help promote Saint-Lazare’s long love affair with horses and at the same time contribute to the region’s vitality. We invite all festival-goers to drop by the Promutuel Insurance rest areas!

Growth, profitability, and involvement

Promutuel Insurance Vaudreuil-Soulanges

Promutuel Insurance Vaudreuil-Soulanges is proud to announce that the figures for 2015 are in, and the results indicate growth and profitability. An increase in written premiums brought our annual sales to $19,873,000! “In an increasingly competitive environment, our team worked harder than ever to maintain our business volume and keep us in the black. Our employees are committed to meeting client needs and expectations. We are thrilled to see that our visibility has increased and that we’re holding our own,” said Isabelle Salvas, general manager of the mutual.Keep an eye on the Promutuel Insurance yellow squad. True to its value of community involvement, it will be attending a variety of events in the coming weeks and months, including the Saint Lazare au Galop Festival, July 1 to 3, 2016.

Our yellow in the spotlight!

At the May 4 gala of the Vaudreuil-Soulanges Chamber of Commerce and Industry (CCIVS), event sponsor Promutuel Insurance Vaudreuil-Soulanges showcased the beautiful yellow that symbolizes our organization. We had the pleasure of giving each guest a pot with yellow flowers in a pretty, eco-friendly Promutuel Insurance bag. We’re proud of our commitment to the region’s social and economic development!


/sites/default/files/Winner of our take a payment holiday for 1 year contest

Pierre St-Amant of Sainte-Marthe is our lucky winner for 2015 of the “Take a Payment Holiday for 1 Year” contest. His insurance premium will be paid for one year. Congratulations!

To enter the contest, clients must complete a satisfaction survey after a claim is settled. Promutuel Insurance Vaudreuil-Soulanges sends a survey invitation to all its insured members who have submitted a claim.

Promutuel Insurance Vaudreuil-Soulanges Sponsors the Saint Lazare au Galop Festival

/sites/default/files/Promutuel Insurance Vaudreuil-Soulanges Sponsors the Saint Lazare au Galop Festival

The Mutual is proud to make a generous $25,000 contribution to the equestrian event taking place July 1–3 in Saint Lazare.

“This is a special partnership for us, because it gives us the opportunity to become more involved in the community and stay true to our mutualist values. We have also decided to be on site during the festival because we love engaging with people. Our employees will be there to support the organization,” said Isabelle Salvas, general manager of Promutuel Insurance Vaudreuil-Soulanges.

How well do you know Promutuel Insurance Vaudreuil-Soulanges?

At our annual general meeting, we showed a video that captured the very DNA of Promutuel Insurance Vaudreuil-Soulanges—engaging with clients, offering attentive and caring service, and understanding the specific needs of each member. These values guide our staff in their daily work. Watch the video and see the Mutual in a new light!

Attend your annual general meeting!

We invite our insured members to attend the annual general meeting, which will take place at 7 p.m. on Tuesday, March 22 at Centre Multisports, 3093, boulevard de la Gare, in Vaudreuil-Dorion. A light snack will be served. We hope to see many of you there!

You can consult the meeting notice here.

We're moving on January 30

Our Rigaud administrative centre services have been relocated to our office in:

Les Coteaux | 245, route 338
Vaudreuil-Dorion | 465, avenue Saint-Charles

There you'll enjoy the same outstanding customer service we've been known for since Day 1.

For any questions about your file, stop by and see us or give us a call!

Promutuel Insurance hands out touch screen gloves and hot chocolate!

Every Tuesday morning between 7:00 and 8:00 a.m., from November 10 to December 1, 2015, a team of six employees from Promutuel Insurance Vaudreuil-Soulanges visited the commuter train stations of the municipalities of Vaudreuil, Dorion, Pincourt, and L’Île-Perrot to distribute free touch screen gloves to riders, partnering with an insured business, Comptoir de Bruxelles, which handed out hot chocolate.

A big thank you to all our employees who braved the cold to brighten up the morning commute!

Four new damage insurance agents

The Promutuel Insurance Vaudreuil-Soulanges team is growing!

We are very happy to welcome four new insurance professionals: Ibrahim Bachat, Filina Filiatrault, and Sonia Legault, personal property and casualty insurance agents, and Marie-Claude Pilon, business property and casualty insurance agent.

Their experience has prepared them to give our insured members unparalleled service. Welcome!

Supporting Festival des couleurs de Rigaud for the Seventh Year

Once again this year, Promutuel Insurance Vaudreuil-Soulanges was thrilled to support Festival des couleurs de Rigaud, which took place October 10–12, 2015.

For this year’s festival we were a major sponsor, presenting Promenade des métiers d’arts (over 70 exhibitors) and Jardin des perles. As official transporter for festival-goers, we also provided a shuttle service between the sites.

Promutuel Insurance Vaudreuil-Soulanges is pleased to support community events like this one that show off our region’s talents and provide a wealth of fun activities!

A new general manager and four new damage insurance agents

Promutuel Insurance Vaudreuil-Soulanges is pleased to announce the appointment of five new employees, Isabelle Salvas as the mutual’s new general manager, and Sonia Legault, Marie-Claude Pilon, Véronique David, and Sophie Dupont as damage insurance agents. We wish them a very warm welcome!

Read the notice of appointment (French only):
Isabelle Salvas
Sonia Legault & Marie-Claude Pilon
Sophie Dupont & Véronique David

Congratulations to Pantheon 2015 award winner André Campeau!

Omer Bouchard, président du conseil d'administration du Groupe Promutuel, André Campeau et Sylvain Fauchon, chef de la direction du Groupe Promutuel

A heartfelt round of applause to André Campeau, winner of the Panthéon 2015 award, Administrator category. The former president of Promutuel Vaudreuil-Soulanges received his trophy in April.

André Campeau retired in 2013 after serving on the mutual’s board of directors for over 21 years. A man of conviction and a skilled decision maker, he also has a big heart. His deep belief in cooperation has led him to accomplish great things that will have significant benefits for years to come.

The Panthéon award recognizes the outstanding contributions of directors, managers, and employees whose work has served to advance a mutual association or Groupe Promutuel.

Promutuel Insurance distributes good cheer and umbrellas!

On a rainy June 21, 2015, a Promutuel Insurance squad visited various public places in Vaudreuil-Dorion and surprised passersby by handing out umbrellas sporting the mutual company’s logo.

A great initiative that had everyone smiling!

Proud partner of the Vaudreuil-Dorion Circus Festival!

As a major sponsor of the Circus Festival June 19–24, 2015, Promutuel Insurance Vaudreuil-Soulanges will be a big presence. We’re sponsoring the Charlie Chaplin Trophy awarded after the international circus shows. We’re also offering free face painting workshops for kids. So come one, come all!

June 19 6 p.m. to 8 p.m.
June 20 1 p.m. to 4:30 p.m.
June 21 1 p.m. to 4:30 p.m.
June 22 6 p.m. to 8 p.m.
June 23 6 p.m. to 9 p.m.

Our general manager gets on his bike for a great cause!

Martin Bergeron, acting general manager of Promutuel Insurance Vaudreuil-Soulanges, is proud to be cycling in the 1,000 km challenge for the Grand défi Pierre Lavoie on June 11–14.

The Promutuel Insurance team is accepting donations for an elementary school project to promote healthy lifestyles. For details, click here (French only).

Annual general meeting: Growth and determination!

At its annual general meeting (AGAM) held on March 24, Promutuel Insurance Vaudreuil-Soulanges announced some positive results. Written premiums rose 4% in 2014, bringing our sales to $20 million and our members’ equity to $17,598,000.

Over 100 people attended our AGM, and we are grateful for their presence! We were treated to a very inspiring presentation by Bruny Surin, three-time Olympic gold medal winner and one of the great figures of Canadian sports history.

Martin Bergeron, general manager of the mutual, and Luc Isabelle, chair of the board of directors, both praised the determination that defines Promutuel Insurance and the mutual’s employees, which is what makes the future so promising.

Thanks again to our insured members. See you next year!

Lucky winner of the “Take a Payment Holiday for 1 Year” contest

Promutuel Insurance Vaudreuil-Soulanges is pleased to announce the winners of its “Take a Payment Holiday for 1 Year” contest. Congratulations to Gilles Racicot and Manon Daigle!

Remember that our insured members are invited to complete a survey after a claim is settled. The “Take a Payment Holiday for 1 Year” contest provides incentive and helps us gather as much information as possible on the client satisfaction rate. A winner is declared each year from among survey respondents.

2015 Annual General Meeting

2015 Annual General Meeting

Insured-members of Promutuel Insurance Vaudreuil-Soulanges are invited to join us at the Centre Multisports of Vaudreuil-Dorion on March 24 2015. We hope to see many of you there!
To obtain the Annual General Meeting invitation, click on the following link:

Annual General Meeting invitation (French only)

Promutuel Vaudreuil-Soulanges supports the Festival des couleurs de Rigaud for the fifth year in a row

Through its partnership with the Festival, Promutuel Vaudreuil-Soulanges presented Les Grands concerts Promutuel

Promutuel Vaudreuil-Soulanges is proud to support the Festival des couleurs, which took place on October 12, 13 and 14 2013 and attracted over 43,200 visitors. The Grands concerts Promutuel series included choral music at the Sanctuaire Notre-Dame-de-Lourdes and a performance by Luce Dufault at the Sainte-Madeleine-de-Rigaud church.

Promutuel Vaudreuil-Soulanges: a major partner of the Festival international de Cirque Vaudreuil-Dorion, and official partner of Promutuel’s Meet and Greet the Giants

For the second year running, Promutuel Vaudreuil-Soulanges was a proud partner of the Festival international de Cirque Vaudreuil-Dorion, one of Québec’s most unique gatherings. 

On June 21, 2013, audiences thrilled to Promutuel’s Meet and Greet the Giants event. The parade featured eight gigantic sixteen-foot marionettes walking the streets of Vaudreuil-Dorion, including a giant version of Grock, the 20th century’s most popular clown. In 2014, Promutuel’s Meet and Greet the Giants will be back with a vengeance and a new character: Charlie Chaplin. You won’t want to miss it!


Luc Isabelle
Alain Gauthier
Investment committee president and ethic committee member
Clément Arsenault
Ethic committee president
Les Cèdres
Luc Gagnon
Audit committee president
Investment committee member
Christina Chalimova
Ethic committee member
Marc Michielli
Audit committee member
Investment committee member
Marie-Ève Ménard
Audit committee member

Management team

Isabelle Salvas
General Manager
Alain Moisan
Operations Manager
Caroline Doyle-Vaudreuil
Finance manager
Cécilia Antunes
HR Manager
David Thibault
Business insurance and Brokerage operations manager
Nathalie Vachon
Personal insurance manager

PRO Program (ACGQ)

Promutuel Insurance Vaudreuil-Soulanges is proud to offer an exclusive program for members of Association des clubs de golf du Québec (ACGQ) across Québec.

Our other insurance products

In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.

Use the menu to the right to discover our other insurance products.

2020 Annual report

Our core mutualist values helped us navigate the challenges brought on by the COVID-19 pandemic in 2020. They sustained our desire to help our neighbours and communities and provide superior service to our insured members.

There is no doubt that the pandemic had a big impact on our results, but we are deeply proud that they also reflect our professionalism and drive. Please consult our annual report for more information.

2019 annual report

We worked hard in 2019 to make your mutual insurance association even more resilient and ensure continued growth in the face of industry-wide upheavals so that we could continue to be a proud mutual insurer in your community.

We invite you to read our annual report to see what we achieved in 2019 (French only).

2018 Annual Report

Throughout its history, Promutuel Insurance has always viewed change as an opportunity for growth, finding ways to adapt without ever losing sight of its core mission as a mutual insurance association. In 2018, we used that strength to keep moving forward and standing out from the competition in an industry that’s rapidly evolving.

To see the results, we invite you to take a look at our annual report.

2017 Annual Report

The purpose of insurance is to protect our most precious possessions and provide peace of mind. The numerous claims filed in 2017 were a stark reminder of our first and fundamental role as an insurer: being there for our insured members when they need us.

We encourage you to read our annual report for a look at last year’s highlights and financial results.


In 2016 we continued our efforts to provide an unparalleled client experience, in particular by increasing our digital presence and agility. Leveraging our clear vision and proven ability to adapt, we were able to succeed in a highly competitive landscape.

We invite you to consult our annual report, which summarizes our highlights and financial results from the past year.


/sites/default/files/2015 Annual Report – Promutuel Assurance Vaudreuil-Soulange

The year 2015 was brimming with rich and promising projects, which inspired us to step up our efforts today to confidently build a brilliant future for our organization. We invite you to consult your mutual insurance association’s annual report for its 2015 results.

2014 Annual Report

Rapport Annuel 2014 - Promutuel Assurance Vaudreuil-Soulanges

A lot of positive changes occurred in 2014, which bodes well for the future of our organization. This annual report provides a summary of our projects and results from the past year.

2013 Annual Report

2013 will have unquestionably been a year of great achievements. We completed many projects and we have the impression that Promutuel is undergoing a renaissance, bringing greater success for the future. To learn more, refer to your Mutual company’s 2013 annual report (available in French only).

Territoire Promutuel Assurance Vaudreuil-Soulanges

About us

Since January 1st 2009, Promutuel Soulanges and Promutuel Vaudreuil, general insurance mutual associations, have merged their activities to create a new administrative body under the name of Promutuel Vaudreuil-Soulanges. The new mutual insurance association's head office is located at Vaudreuil-Dorion.

Here is a brief overview of both mutual insurance associations' history :

Promutuel Vaudreuil

In 1980, the Compagnie d'assurance mutuelle contre le feu, la foudre et le vent de la paroisse de Sainte-Madeleine-de-Rigaud is converted to the Société mutuelle d'assurance contre l'incendie de Rigaud. In 1995, the mutual insurance association adopts a new corporate name, that of Promutuel Vaudreuil. At the beginning, the head office was located in Sainte-Madeleine-de-Rigaud and in 1981, it was relocated within the municipality of Rigaud.

Promutuel Soulanges

In 1979, the mutual insurance associations of Coteau-du-Lac, Saint-Clet, Saint-Polycarpe and Saint-Zotique pooled their energy together in the making of the Société mutuelle d'assurance contre l'incendie de Soulanges, grouping 800 insured members. This merger would be the starting point of a progressive growth punctuated by many steps which allowed the mutual to broaden its mandate according to the member's needs for protection.

Promutuel Insurance Vaudreuil-Soulanges in number:

  • 27,985 insured members who place their trust in us
  • A total of $40,346,000 in written premiums
  • $14,221,000 paid out in claims in 2020
  • $23,188,000 in members’ equity

Survey for our insured-members who have filed a claim

We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.

The survey can be found online at and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.

If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process:

Titre Ville Région
Expert(e) en sinistre - Sur la route Un des bureaux de la Mutuelle Montérégie, Montréal Apply
Expert(e) en sinistre interne (biens) Un des bureaux de la Mutuelle Lanaudière, Laurentides, Laval, Montérégie, Montréal Apply

Service outlets

Promutuel Insurance Horizon Ouest

Head Office


465, avenue Saint-Charles
Vaudreuil-Dorion (Quebec)
J7V 2N4

Opening hours

8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm
* Call center open until 5.30 p.m.



4740, boul. Pie-IX
Montréal (Québec)
H1X 2B5

Opening hours

*8:30 to 4:30 pm
*8:30 to 4:30 pm
*8:30 to 4:30 pm
*8:30 to 4:30 pm
*8:30 to 4:30 pm
* Call center open until 5.30 p.m.


Les Coteaux

245, route 338
Les Coteaux (Quebec)
J7X 1A2

Opening hours

8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm
8:30 to 4:30 pm
* Call center open until 5.30 p.m.


16815, rue Oakwood
Pierrefonds (Québec)
H9H 5C9

Opening hours

*8:30 to 4:30 pm
*8:30 to 4:30 pm
*8:30 to 4:30 pm
*8:30 to 4:30 pm
*8:30 to 4:30 pm
* Call center open until 5.30 p.m.


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