Réclamation - BEN - contenu

Claim
LÀClient Space
There

Claim

for you, every step of the way

Enjoy simple, efficient, and personalized claims service!

We’re there for you, online or on the phone

We know that an accident or loss can be a stressful event. Rest assured—our experts are there to walk you through every step of your claim and help you get back on track quickly.

Choose one of these two options to make your claim:

Client Space

Through my Client Space

Your file will be processed by a claims adjuster as quickly as possible.

Log in

Not registered for the Client Space?

You can create an account now in just minutes! All you need is your policy number and the email you have on file.

Phone

By phone

During business hours:
Call your mutual insurance association.

After hours:
Call our Emergency Assistance Service
at 1-888-590-2433.

Have questions? See our FAQs!

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What to do in an accident

1
Make sure you’re safe
  • If someone is injured, call 911 right away.
  • In the case of a car accident, remember to fill out a joint report.
2
Gather all the information needed for your claim
  • Joint report and police or firefighter report
  • Photos of the incident if possible
  • Contact information for the parties involved
3
Tell us what happened
  • All you need to do to submit your claim is answer a few questions about the incident.
  • The more information we have, the easier it is for our experts to properly assess the situation and meet your needs.
Telephone

There for you

The Client Space is designed to make life easier—submit your claim online and have access to all your information in one place.

Log in

Not registered?
You can create an account now in just minutes! All you need is your policy number and the email you have on file.

We’re there to support you every step of the way

Processus
Quick and easy process

Track your claim by email via your Client Space. Receive a call from the person responsible for your claim within the next few hours of opening of our offices.

Info
Accessible information

Consult your documents anytime in your Client Space and enjoy having all the information about your claim at your fingertips.

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Effective and personalized follow-up

Your claim is handled by a single adjuster throughout the entire process. You can contact them at any time with questions.

Consulter
Claim history

Access your claim history going back six years at any time by viewing your personalized file in your Client Space.

Filing a claim

Espace clientThrough your Client Space
Log in