Take advantage of the Beacon program, legal and identity theft assistance
Do you have questions about a dispute, or are you dealing with identity theft? The Beacon program is there to inform you.
Our lawyers provide legal information to help you better understand your situation and your rights.
In the event of identity theft, our specialists help you understand the steps to take to limit the impact on your daily life.
Monday to Friday, 9 a.m. to 8 p.m.
Saturday, 9 a.m. to 5 p.m.
Call our service: 1-877-633-2333
A free and 100% confidential service
Answers to your questions
An exclusive offer with our home, business, and farm insurance products
The two components of Beacon, legal and identity theft assistance
Legal assistance
Identity theft
We answer your questions about the Beacon program
Legal assistance under the Beacon program provides legal information in several areas of law. It is offered free of charge to our insured members who have one of the following insurance products:
- home
- business
- farm.
Juripro legal insurance provides financial assistance to help you find an amicable or legal solution to certain disputes.
Legal insurance is also optional coverage that can be added to your home, business, or farm insurance for an additional premium.
The lawyers at the call centre can shed light on disputes related to several areas of law:
Consumer matters
Damaged goods, subscription cancellation.
Family
Divorce, separation, child support or spousal support.
Housing
Latent defects, neighbourhood disturbances, lease termination.
Penal and criminal matters
Tickets, impaired driving, fraud.
Work
Unjustified dismissal, harassment, workplace accident.
The lawyers cannot provide legal opinions or information in the following areas of law:
- insurance;
- patents;
- bankruptcy;
- taxation;
- immigration;
- judicial review or appeal;
- legislation of another province or another country;
- etc.
No. The lawyers at the call centre answer your questions about your rights in various areas of law.
Identity theft is the collection or use of your personal information for the purpose of appropriating your identity to commit a fraudulent act or any other criminal act. This situation can have serious legal, psychological, and financial consequences.
Here are some examples of personal information that may be stolen for this purpose:
- credit card, driver’s licence, passport, or social insurance numbers;
- date of birth;
- passwords.
When a malicious person obtains some of your personal information, they may open a bank account and carry out transactions in your name or create fake profiles of all kinds. The repercussions of these criminal acts can last for years.
The specialists will first tell you which organizations to contact as a priority to report the identity theft, including:
- the local police;
- the Canadian Anti-Fraud Centre;
- credit agencies.
You will then receive, free of charge, a guide outlining the steps to take quickly to reduce the legal, psychological, and financial consequences of identity theft.
To reduce the risk of identity theft, start by taking the following preventive measures:
- Always be vigilant when it comes to your personal information.
- Share as little personal information as possible. If you have doubts about whether disclosing information is relevant, refrain from doing so.
- Do not reveal your passwords.
- Be careful with unknown calls to avoid becoming the victim of a telephone scam, particularly from individuals who claim to be contacting you on behalf of Promutuel Insurance.
For more information, see the article Fraudulent calls claiming to be from Promutuel Insurance: How do you recognize them and protect yourself?
For more answers:
To benefit from the Beacon program, choose insurance that is THERE for you.
Certaines conditions, limitations et exclusions s’appliquent. Promutuel Assurance se réserve le droit, à sa seule discrétion, de modifier, restreindre, suspendre ou mettre fin au programme Phare en tout temps, sans préavis. Pour plus de détails, contactez un représentant en assurance de dommages Promutuel Assurance.
Certain conditions, limitations, and exclusions apply. Promutuel Insurance reserves its right, at its sole discretion, to modify, restrict, suspend, or terminate the Beacon program at any time without notice. For more details, contact a Promutuel Insurance damage insurance representative.