Promutuel Insurance Outaouais Valley shared its financial results for 2022 with insured members at its annual meeting. The results attest to the organization’s exceptional performance, the incredible work done to reduce the frequency and severity of losses, and the team’s unparalleled, long-standing expertise in protecting the property of people in the Ottawa Valley.
“Our mutual insurance association has a long history in insurance, operating right here in our beautiful region to better serve you and protect your assets. That involves working with a whole host of terrific partners and suppliers who use their knowledge and expertise to help our mutual insurance association grow, every day. To our loyal employees and partners, we want to say THANK YOU,” said Éric Hayes, general manager of Promutuel Insurance Outaouais Valley.
Highlights of results
- A premium volume of $55,683,000, for an increase of 4%.
- A total of $35,728,000 in compensation paid to insured members, for a loss rate of 66%.
- An insurance result of $3,319,000.
- A total of $86,000 in donations and sponsorships awarded in the community.
“Our performance shows that we’re THERE for our members when they need us, proving the relevance of our mutual insurance model in today’s world,” added Hayes.
An enhanced member experience in 2022
Promutuel Insurance is always striving to better meet the needs of its insured members. The mutual insurance association launched various products and services in 2022 aimed at offering members a distinctive experience, including an online claims service via the secure client portal, the new Promutuel Insurance Signature Network for home insurance, a new website, and the new Appi telematics program—the first property and casualty insurance rewards program in Québec.
The organization also continued to ramp up its technological and digital shift as it works to develop the technological capabilities needed to remain sustainable and successful moving forward.
About Promutuel Insurance Outaouais Valley
A fixture in the region for several decades now, Promutuel Insurance Outaouais Valley has 93 skilled employees working on behalf of its 30,742 insured members. Renowned for its financial stability, superior products, and outstanding customer service, the mutual insurance association is on a mission to market insurance products that meet the needs of its insured members. Promutuel Insurance Outaouais Valley is part of Groupe Promutuel, one of the biggest damage insurers in Québec.