b'GovernanceTo uphold ourmutualist valuesGroupe Promutuel and its member companies firmly believe that the rigorous applicationInternal controls, independent supervision, and operational auditsofbestgovernancepracticesisthekeytoupholdingmutualistvalues.WiththatinOur internal controls are effective and efficient. They are based on reports from the people mind, Groupe Promutuel undertook a review of its governance and identified areas forresponsible for risk management and regulatory compliance, along with any other reports improvement. Work to implement the recommendations resulting from the review isdrawn up for the Board of Directors.underway and will ensure that Groupe Promutuel governance evolves to be consistent with best practices. Our internal controls are also subject to various external oversight mechanisms, including Similarly, Groupe Promutuel must adopt best practices in regulatory compliance and riskexternal audits.management, so our insureds benefit from management that is healthy, prudent, and effective. To that end, we have developed policies and processes that govern who weEthics and professional conductare and what we do. The Governance and ethics committee that reports to the Board of Directors ensures that Groupe Promutuel applies a code of ethics for board members and a code of ethics and Management and Board of Directors roles and responsibilities professional conduct for staff. These codes address both potential and apparent conflicts Our board members and leadership staff must act in an honest, fair, and ethical manner.of interest. While showing all the integrity expected of them, they must also possess and develop theThe Committee conducts annual assessments of the Boards integrity and collective skills they need to fulfill the roles, responsibilities, and obligations incumbent upon them.competence.With a view to sound and prudent management, Groupe Promutuel has taken steps to include a member with specific expertise in information and communication technology on the Board of the Directors. GovernanceGroupe Promutuels governance framework also includes a program, policies, and a Business risk management self-assessment mechanism based on best practices, which, for the purpose of continuous improvement,arealsopartofGroupePromutuelsworktoreviewandimproveits Groupe Promutuel has a management framework that addresses all the risks to whichgovernance.it is exposed. The framework is administered and overseen by various managers and committees. The Board of Directors is responsible for determining risk tolerance levels. It must also approve the development, review, and implementation of risk monitoring andrt o Rep al u n n A 92control policies. To this end, the Board of Directors has established a Risk management and standards comity to ensure the implementation of best practices relating to, among others, compliance with sound business practices and sound and prudent management practices.4 2 0 2 |'