b'A common vision and unwavering commitment unite the members of our Board of Directors, whosepositiveinfluencecontinuestoshapetheevolutionofPromutuelInsurance. Our teams have done a tremendous amount of work over the past few years to position our organization among the biggest damage insurers in Qubec. I am both honoured and proud to guide our Board of Directors in its reflections for a third term as President of Groupe Promutuel. Driven by our mission, vision and values, which were renewed in 2024, I will continue, with the support of our directors, to ensure the long-term future of our organization and the interests of our insured members and our communities.Significant changes Identification of ourto our governance new core valuesOur ambition is to double in size by 2030 and to become an engaged and responsibleIn 2024, as part of the launch of our new 20242027 Strategic Plan, we worked with national leader. To achieve this goal, we must constantly adapt our governance model.management to finalize a critical exercise that enabled our organization to review our That is why we have been working hard for several years now to modernize our practices,values and identify those that will guide us in the years ahead. We do not take these which enabled us to take a major step forward in 2024.values lightly. They are deeply rooted in our mutualist heritage and reflect our dedication Effective governance is not just a set of rules and procedures, but a real catalyst forto provide our members with an inclusive and responsible service. In other words, they transformation when aligned with best practices. To highlight the crucial importance ofare our core values!this exercise, we held our first general assembly on governance, to which we invitedAtPromutuelInsurance,weproudlystandforsolidarity.Thisunifiyingandhumane all Groupe Promutuel directors. During this meeting, we discussed key topics, such asmutualist value guides us in every decision we make, every action we take, and every the amendment to the supervisory framework for mutual insurance companies and thepartnership we commit to. Solidarity is the beating heart of a group like ours.collective competency profile. In February 2025, we also passed new provisions regarding the number and length of terms for directors on our board. These initiatives are intendedWe promote openness, in the spirit of respect and inclusion, so we can move forward and to ensure the effective and dynamic evolution of our governance, strengthen our positionsucceed together.as a leader in the damage insurance industry and give other members the opportunity to play a decision-making role in the future of our Group.We value engagement. The pride and care our dedicated teams put into ensuring our members satisfaction is the secret of our success as an organization. Lastly, we thrive on ambition. Our never-ending thirst to excel and push our limits makesrt o p Re al u n n A 1 1all the difference, for the benefit of our members as well as our communities.These are our cornerstones, the values that make the Promutuel Insurance difference!4 2 0 2 |'