b'Protection of Personal Informations Client Space improvements It is clear that 2024 was a year of hard work, supported Bill 25 continued to keep our teams busy in 2024!We also continued to improve our Client Space byby the unwavering efforts of every member of our We focused on creating value for our organization byintegratingnewfeatures.Ourinsuredmembers building on our close relationships with our insuredcannowstoretheirpassengervehiclesonline,teamtocompletethepivotalprojectswehave members and staff.independently, at their own pace and convenience.identified.Thesekeyinitiativeswillundoubtedly In addition, individuals who are registered with Client Several projects have been completed over the pastSpace can now upload documents or photos. This newallow us to better meet the needs of our insured year, including: feature does not just make things easier for our teams,members and continue to deliver high-performance it gives our insured members easy access to their proof Integrating the insured member andof insurance whenever they want it.insurance solutions. Promutuel Insurance is certainly employee consent management process into our operations Modernizing our pricing on the right track!Implementing portability request processingIn 2024, we began work to modernize our pricing.and an adapted technology solution Our goal is to move to dynamic pricing, which will enable us to manage risk more effectively, increase Creating the role of data governanceour competitiveness by adapting quickly to changingmanager for mutual insurance companies market conditions, and above all, provide fairer, more Forming a strategic data governancepersonalized prices. committee Continuing our shift to agilityDeveloping an annual training course on theIn todays fast-paced, ever-changing business world,protection of personal information, whichany organization wishing to remain competitive must was created and added to the commitmentadopt an agile approach and improve its execution renewal our teams undergo each year. capabilities. That is why we have taken agility within The personal information entrusted to us is invaluable.our organization to the next level, to accelerate the We make it our duty to properly protect it! continuousdeliveryofvalue.Wealsoadoptedan integrated portfolio management approach to better prioritizeourinitiativesandachieveourbusiness objectives. rt o Rep al u n n A 324 2 0 2 |'