b'20Committed to consistent In2021,PromutuelInsuranceinvestedin ESG action PortageVentureIIIcapitalfund,whichis PromutuelInsuranceisfirstandforemostdesignedtoencouragefintech,insuretech, aninsurerwithaheart.Ourprimarygoalandwealthmanagementstartups.This has always been to do good for our insuredinvestmentgivesPromutuelInsurance membersandtheircommunitieswhiledirectaccesstoaninnovationpipelinein generatingareturnoninvestment.Whileour field. It also puts us in a prime position thetrendtowardsenvironmental,social,to take advantage of the resulting business andgovernance(ESG)responsibilityisopportunities.Thisstrategicinvestmentis increasing, our organization has been layingvery much in line with our profitable growth thefoundationsofsocialdevelopmentforstrategy.170 years.A unique member experienceOverthecomingyear,worktoidentifyour corporatesocialresponsibilityprioritieswillTheclosetieswehaveforgedwithour begin. Promutuel Insurance will be implementinginsured members are a hallmark of Promutuel an action plan based on those priorities. Insurance. Even before it was a concept in the businessworld,wefocusedonprovidinga Bystrivingtoestablishamoremodernunique customer experience in line with our governanceframeworkbolsteredbyourinsured members expectations.mutualistvalues,wewillbecomeamore responsiblecompanythatactsconsistentlyIn2021,wetookamajorstepforwardin on all fronts. Our 170th anniversary will be animprovingourmemberexperienceby opportunitytoacceleratethatshiftandgodevelopingacomprehensivestrategyto further,updateourpractices,andmanagestreamlinetheunderwritingprocess, things differently. regardlessofhowpeoplecontactus.In addition, our insured members can now file autoandhomeinsuranceclaimsonline A DYNAMIC ECOSYSTEM following an incident. Innovative solutions like these,combinedwithacomprehensive Tomeetitsambitiousgoals,Promutuelproductlineandvalue-addedservices,will InsuranceisdoingeverythingnecessarytoensurePromutuelInsuranceslong-term speed its profitable growth strategy in keepingviability.with its mutualist values. Still going strong, the mutualist values underpinning our ambitions areaboutvaluecreationandsustainable development,notonlyforourorganization, butalsoforourmembersandsocietyin general.Weareakeydriverofregional entrepreneurshipintermsofjobcreation, investments, and business partnerships.A N N UA L R E P O R T 2021'