b'16OUTSTANDINGRESULTS DRIVEN BYSUSTAINED GROWTHInstead of hampering ourFollowingtheDecember2020cyberattack, growth, the pandemic gave our organization had to show great resilience at the start of 2021. Instead of giving up, our us a unique opportunity notteams worked even harder to ensure business only to build on our values ofcontinuity, allowing us to fully recover by the end of the first quarter. Despite those headwinds, solidarity and cooperation, the outstanding contributions of our employees, but also to reinvent ourselves.combined with an extraordinarily low loss ratio, enabled Promutuel Insurance to achieve best-ever In 2021, we continued to makeresults in 2021.bold choices to stay competitive. Now at the midway point of our 20202023 plan, we are most definitely on the right track! The outstanding contributions of our employees, combined with an extraordinarily A N N UA Llow loss ratio, enabledus to achieve best-ever results in 2021.R E P O R T 2021'