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Promutuel Assurance
La Vallée
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1 888 292-2953

Promutuel Insurance Valley Mutual: we insure you better.

We've been insuring people in Shawville, Fort-Coulonge, Gatineau, Gracefield, and Maniwaki for so long, we know your needs better than anyone. That's why we can offer you the best home, car, business or farm coverage for your budget. Welcome to Promutuel Insurance, your home away from home!

Promutuel Insurance Valley Mutual logo

NEW!
The wait is over. Online contracts are here!

No more paper policies! With the brand new online service from Promutuel Insurance, you can now get your insurance policies and certificates electronically. How? Simply by signing up for Online Policies in your Client Space !

This online service is sure to please. What’s more, by signing up for an Online Policy, you could win a $5,000 travel credit for your dream destination or one of twelve luxury suitcases!

To learn more about all the benefits of your Client Space, click here.

Promutuel Insurance Valley Mutual is on Facebook!

/sites/default/files/Promutuel Insurance Valley Mutual is on Facebook!

In this age of social media, Promutuel Insurance Valley Mutual has jumped on board and started its own Facebook page! The new communication channel will help the mutual connect with its clients, provide advice and information on a host of topics including the insurance field and, of course, take advantage of this fun space to interact with you. Join the conversation today by liking the Promutuel Insurance Valley Mutual Facebook page..

Address change: Gatineau office

Beginning September 28, as part of our ongoing efforts to serve you better, we will have the pleasure of receiving you in our new Gatineau office at the address below:


210 rue Principale, Suite 12
Gatineau, Quebec
J9H 1A2

Please update your records.

Our Maniwaki office has moved!

Promutuel Assurance La Vallée

In line with our desire to serve you the best we possibly can, we’d like to let you know that our Maniwake office moved to the following address on June 12:

248 Cartier St
Maniwaki (Québec)
J9E 3P5

Please take note of the new address and drop in to see us there soon!

Promutuel and Assurexperts Marc Kelly Inc. join forces

Association avec Assurexperts Marc Kelly Inc.
Suzanne Paquette, receptionist, Louise Alie, damage insurance agent, André Cécire, damage insurance agent, Denis Larivière, General Manager of Promutuel La Vallée, Patricia St-Amour, insurance technician and Sylvie Lachapelle, insurance technician.

Promutuel La Vallée is proud to be associated with a business that has been deeply rooted in the community for over 10 years and that shares the same passion for quality client service.

Promutuel's long tradition of its close connection to insured members will continue as the Gracefield office stays in operation at 111, rue Saint-Joseph.

The office's five employees will continue to work there and provide its members with auto, home, business and farm insurance.

Promutuel La Vallée profile includes 26 employees, more than 8,862 insured members, written premiums of $11,614,000 in 2012 and now five service locations, including the head office in Shawville and four service offices in Gracefield, Fort-Coulonge, Gatineau and Maniwaki.

Directors

Denis Larivière
President
Member of the investment committee
Campbell’s Bay
John Evans
1st Vice-President
Member of the audit committee
Sheenboro
Ron Strutt
2nd Vice-President
President of the ethics committee and member of the investment committee
Clarendon
Bill Hobbs
Member of the ethics committee
Shawville
Chris Judd
President of the investment committee
Shawville
Edward Rusenstrom
Member of the investment committee and of the audit committee
Bristol
Ralph Lang
Member of the ethics committee
Clarendon
Ronald Hodgins
President of the audit committee and member of the investment committee
Clarendon
Roy Perrault
Administrator
Sheenboro

Management team

François Chartier
General Manager
Julie Paré
Operations manager
Manon Mongrain
Claims Manager
Michael Morrison
Finance manager

Our other insurance products

In addition to car insurance, home insurance, recreational vehicle insurance, business insurance and farm insurance, Promutuel Insurance offers a range of complementary products designed to meet insured-members’ needs.

Use the menu to the right to discover our other insurance products.

Life and health insurance

Thanks to a network of financial security advisors, Promutuel offers its insured members access to a wide range of life and health insurance products.

 Produit Assurance de personne - Promutuel Assurance

  • Permanent life insurance
  • Permanent life insurance without medical examination
  • Temporary life insurance
  • Universal life insurance
  • Disability insurance
  • Critical illness insurance
  • Long-term care insurance
  • Travel insurance

For information : 1 800 510-4630, extension 2322.

*The financial security advisors are affiliated with Promutuel Insurance 
Boréale and sell products from a number of life insurance providers.

Territoire Promutuel Assurance La Vallée Nord

Territoire Promutuel Assurance La Vallée - Sud

About us

In 1944, farmers consulted together to found the Fire Insurance Mutual Association of Shawville. At that time, the Mutual grouped close to 200 insured members. A little over 50 years later, some 3,600 people were trusting them with their home, automobile, business and farm insurance. The head office of Promutuel La Vallée is located at the centre of the municipality of Shawville.

Highlights 2016

Promutuel Insurance La Vallée in number:

  • 10,607 insured-members who place their trust in us
  • A total of $15,201,000 in written premiums
  • $7,708,000 paid out in claims
  • $6,008,000 in members’ equity

Community contributions

Solidarity, mutual aid and cooperation are three core values that are woven into the very fabric of your Mutual. Your Mutual is dedicated to investing day after day in the community, and is proud to have contributed once again this year to the socio-economic health of the region through the donations and sponsorships it has provided to various organizations. Your Mutual is a partner of choice in the success of many local events and initiatives.

Survey for our insured-members who have filed a claim

We have introduced a survey for insured-members who have filed a claim with Promutuel Insurance to give us feedback on the service they received. This survey will also enable us to improve the service we deliver to our insured-members.

The survey can be found online at http://www.promutuel.ca/sondage and access is restricted to insured-members who have received a PIN. Not all insured-members who file a claim will systematically receive a PIN to access the survey.

If you have filed a claim with Promutuel Insurance and have not received a PIN by mail or by email, but wish to share your comments with us, please do so by following our complaint process: https://www.promutuelassurance.ca/en/complaint-process.

List of available positions

No job opportunities for the moment.

Do not hesitate to transmit your curriculum vitae by courriel to us : lavallee@promutuel.ca

Promutuel La Vallée subscribes to the principle of equity as regards employment and ensures the confidentiality of the processing of the correspondence.

Service outlets

Promutuel Assurance La Vallée

Head Office

Shawville

34, Avenue Victoria
Shawville (Québec)
J0X 2Y0
Toll-free: 
Phone: 
Fax: 
819 647-2817

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed

Office(s)

Fort-Coulonge

523, rue Baume
Fort-Coulonge (Québec)
J0X 1V0
Toll-free: 
Phone: 
Fax: 
819 683-2140

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed

Gatineau

210, chemin d'Aylmer, bureau 12
Gatineau (Québec)
J9H 1A2
Toll-free: 
Phone: 
Fax: 
819 682-8484

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed

Gracefield

111, rue Saint-Joseph
Gracefield (Québec)
J0X 1W0
Toll-free: 
Phone: 
Fax: 
819 463-3150

Opening hours

Mon: 
8:30 am - 4:30 pm
Tue: 
8:30 am - 4:30 pm
Wed: 
8:30 am - 4:30 pm
Thu: 
8:30 am - 4:30 pm
Fri: 
8:30 am - 4:30 pm
Sat: 
Closed
Sun: 
Closed
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